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GE0-803 Practice Exam Questions and Answers

Genesys Certified Professional 8 System Consultant, Voice Platform (GCP8 - CVP)

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Total Questions : 122

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Question # 1

Which of the following statements regarding log levels for GVP components is NOT correct?

Options:

A.  

Log levels can be set via the EMPS.

B.  

Log levels can be set through the VCS/IPCS Monitor (9810 Website)

C.  

Log levels can be set through the IIS 5.0/6.0 Management Console.

D.  

VCS/IPCS Configuration through the GVP.ini file

Discussion 0
Question # 2

To bring up the 9810 listener window in EMPS you need to expand Server, CORE, click on

and then follow which links?

Options:

A.  

Right-click on the Server and view

B.  

Click link for Network Management GUI to open the 9810 listener

C.  

Click the link for Server Explorer to open the 9810 listener

D.  

There are no available links for the 9810 listener window in the EMPS.

Discussion 0
Question # 3

In GVP 8.1.2 there is no mechanism for HA-Hot Standby.

Options:

A.  

True

B.  

False

Discussion 0
Question # 4

During GVP 8.x configuration, ASR and TTS must be configured with the Call Control Platform IP address and port number.

Options:

A.  

True

B.  

False

Discussion 0
Question # 5

Which of the following features can be changed using the Element Management System (EMS)

GUI when monitoring a VCS?

Options:

A.  

The log level for each process

B.  

The default directory for logging

C.  

The Behind or In-Front configuration for that particular VCS

D.  

The speech recognition vendor for that particular VCS

Discussion 0
Question # 6

Which protocol is used between IVR Server and IVR Server Client ?

Options:

A.  

IVR XML

B.  

IVR VXML

C.  

Tlib

Discussion 0
Question # 7

Which GVP IP Call Manager components handle SIP messages and allocate IPCS(s) for

terminating RTP streams?

Options:

A.  

EMPS and LDAP Server

B.  

Login Server and CSM

C.  

Resource Manager and Session Manager

D.  

EMPS and Voice Communication Server

Discussion 0
Question # 8

A logical group of ports is referred to as a __________.

Options:

A.  

Telephony Manager

B.  

Route

C.  

Page Collector

D.  

MRCP Client

Discussion 0
Question # 9

Which of the following statements regarding the integration of GVP and Outbound Contact Server

(OCS) is correct?

Options:

A.  

Outbound Contact integrated with GVP provides the ability for Outbound Contact Server

(OCS) to trigger outbound calls, which are dialed using GVP, and to receive responses and

results

B.  

Call Progress Detection (CPD) using an IP Communication Server (IPCS) requires Dialogic

software, known as Host Media Processing (HMP)

C.  

GVP can be configured in either IVR-in-Front or IVR-Behind modes

D.  

All of the above

E.  

None of the above

Discussion 0
Question # 10

EMPS stores all of its configuration information in a Structured Query Language (SQL) format,

such as MSSQL or Oracle.True or False?

Options:

A.  

TRUE

B.  

FALSE

Discussion 0
Question # 11

In an In-Front of the Switch configuration using Genesys Framework, __________.

Options:

A.  

The VCS receives all call routing information from the strategy

B.  

The DNIS must be delivered to the VCS with the call

C.  

A connection with the IVR Server is required

D.  

ANI is required to initiate or begin the call.

Discussion 0
Question # 12

The Voice Communication Server (VCS) processes __________ calls.

Options:

A.  

VoIP

B.  

IPCS

C.  

Web-based GUI

D.  

TDM

Discussion 0
Question # 13

How many steps are necessary to add a new ivr profile in EMPS?

Options:

A.  

One step: Click Add New IVR Profile. You can provision on the same screen.

B.  

One step: Use the Bulk Provisioning Tool (BPT) to generate the IVR Profile.

C.  

Two steps: Click Add New IVR Profile and then provision the IVR Profile.

D.  

Three steps: Click Add New IVR Profile, then provision it, and then click on Deploy.

Discussion 0
Question # 14

Please refer to the log message CALL DROPPE

D.  

What should be done to ensure the next call to the same phone number would work?

Question # 14

Options:

A.  

Restart the VCS

B.  

Restart the WebServer

C.  

Check and regenerate the code for the VoiceXML application

D.  

Provision the phone number in VPM

Discussion 0
Question # 15

Which of the following GVP 8 components do NOT support High Availability?

Options:

A.  

MCP and CCP

B.  

Reporting Server

C.  

Resource Manager

D.  

SIP Server

E.  

None of the above. All of these components DO support high availability.

Discussion 0
Question # 16

Composer connects to Configuration Server on start-up for authentication of all Genesys GUI applications.

Options:

A.  

True

B.  

False

Discussion 0
Question # 17

What type of request does the Media Gateway send to GVP's SIP Session Manager?

Options:

A.  

INVITE

B.  

ACK

C.  

MRCP

D.  

T-Events

Discussion 0
Question # 18

IVR Server provides the ANI and DNIS to IVR Server Client in a __________.

Options:

A.  

In-Front configuration

B.  

Network configuration

C.  

Behind configuration

Discussion 0
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