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500-444 Practice Exam Questions and Answers

Cisco Contact Center Enterprise Implementation and Troubleshooting

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Question # 1

Which CLI command manages the Java Keystore Certificate in Windows CCE servers?

Options:

A.  

PROCMON

B.  

OPENSSL

C.  

System CLI

D.  

Keytool

Discussion 0
Question # 2

Which two descriptions apply to UC on UCS Spec Based? (Choose two.)

Options:

A.  

may be available as a packaged offer such as the Cisco Business Edition 7000 Platform

B.  

VMware vCenter is required

C.  

defined as Rule Based

D.  

defined as Configuration Based

E.  

VMware vSphere is optional

Discussion 0
Question # 3

What are two roles of a Certificate Authority (CA) in a trusted third-party CA certificate? (Choose two.)

Options:

A.  

to provide validation of certificate requests

B.  

to issue a CA signed Identity certificates

C.  

to provide domain validation certificate

D.  

to import the root CA certificate to each component

E.  

to generate a new Certificate Signing Request (CSR)

Discussion 0
Question # 4

Which type of machine will run an automated deferred sync job?

Options:

A.  

Principal AW machine

B.  

AW client machine

C.  

Secondary AW machine

D.  

AW/HDS machine

Discussion 0
Question # 5

How are microapps defined and configured using PCCE Web Administration Manager (S.P.O.G)?

Options:

A.  

Call Settings-> IVR Settings->Network VRU Scripts

B.  

Route Settings -> Media Routing Domain

C.  

Route Settings -> Sip Server Groups

D.  

Desktop Settings -> Resources -> Call Variables Layout

Discussion 0
Question # 6

Which powerful tool supports Element Grouping, Time of Day routing, and Call Admission Control?

Options:

A.  

VGW

B.  

CUSP

C.  

CUBE

D.  

CUCM

Discussion 0
Question # 7

What is an enterprise-focused Session Border Controller (SBC) providing voice and video connectivity from the enterprise IP network to service provider SIP trunks?

Options:

A.  

CUCM

B.  

CUBE

C.  

CVP

D.  

DNIS

Discussion 0
Question # 8

Which Cisco Unified Border Element configuration is used in Contact Center Enterprise with Cisco Unified Customer Voice Portal and Cisco Unified Border Element deployment?

Options:

A.  

voice gateway must be dedicated for VXML browser sessions.

B.  

Cisco Unified Border Element must be configured as media pass flow-around mode.

C.  

Cisco Unified Border Element must be configured as media pass flow-through mode.

D.  

Box-to-box Cisco Unified Border Element must be used for redundancy.

Discussion 0
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