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Avaya 37820X
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Avaya 37820X Questions and Answers
With Avaya Equinox® Meetings online is the maximum number of participants for a Preferred VMR?
Refer to the Scenario: H&H Ticket.
The H&H Ticket company wants to replace their DEFINITY® systems with a solution for which they can easily obtain parts and maintenance. The customer contact wants to know why they should migrate to IP Office"* and not Avaya Aura®.
In addition to telling them that this solution was purpose-built to support midsize enterprises with up to 3000 users, what else would you tell them?
Refer to the Scenario: H&H Ticket.
H&H Ticket has a single administrator for all their locations. They heard about the User self-administration portal and want to know more about It to determine If this might reduce the number of administration requests they receive.
In addition to the voicemail and profile management, which two additional Items would you tell the customer that users can program themselves? (Choose two.)
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The 37820X exam validates your ability to design Avaya’s Midsize Solutions, particularly focused on the IP Office™ platform, integrating voice, messaging, video, and networking.
This exam is ideal for solution designers, sales engineers, and consultants working on midmarket communications using Avaya IP Office.
Absolutely! As businesses continue to adopt unified communications, Avaya’s Midsize Solutions are still in high demand, especially for SMB clients.
While there are no formal prerequisites, it's recommended that candidates have basic knowledge of Avaya IP Office and its applications.
The exam consists of approximately 60 multiple-choice questions to be completed in 90 minutes.
You need to score at least 69% to pass the exam.
Topics include solution architecture, licensing, deployment models, networking integration, and customer needs analysis.
Yes, many questions are scenario-based to assess your practical design skills.
The certification typically remains valid for 2 years from the date of passing.
Yes. You can retake the exam after a 5-day waiting period.
There is no cap, but repeated failures may require you to take a training course before reattempting.
It demonstrates your ability to design efficient, scalable communication systems tailored for mid-sized enterprises—an in-demand skill set in today’s job market.
Avaya IP Office Server Edition, VoIP fundamentals, networking basics, and session management.
Yes, 37820X is a design-focused exam, while ACSS focuses more on support and implementation.
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TESTED 19 Jun 2025
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