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GCX-SCR Dumps - Genesys Cloud CX: Scripting Certification Practice Exam Questions

Genesys GCX-SCR - Genesys Cloud CX: Scripting Certification Braindumps

Genesys GCX-SCR - Genesys Cloud CX Practice Exam

  • Certification Provider:Genesys
  • Exam Code:GCX-SCR
  • Exam Name:Genesys Cloud CX: Scripting Certification Exam
  • Total Questions:60 Questions and Answers
  • Updated on:Dec 3, 2024
  • Product Format: PDF & Test Engine Software Version
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GCX-SCR Question and Answers

Question # 1

Once you set the page name in the script, you cannot change it later.

Options:

A.  

True

B.  

False

Discussion 0
Question # 2

Which of the following statements about templates in scripting are true? (Choose two.)

Options:

A.  

Script templates are entire scripts that have been packaged for reuse.

B.  

Use a component template when you create a new script.

C.  

A script template contains a single saved component such as text, or a layout of components such as a horizontal stack container.

D.  

Component templates are parts of a page that you can reuse in other scripts.

Discussion 0
Question # 3

Which of the following attributes ensure that the interactions are routed to the most qualified agent? (Choose two.)

Options:

A.  

Languages

B.  

Medians

C.  

Skills

D.  

Index Ratings

E.  

Knowledge levels

Discussion 0

PDF vs Software Version

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