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PC-CIC-Core Dumps - PureConnect: CIC Core Certification Practice Exam Questions

Genesys PC-CIC-Core - PureConnect: CIC Core Certification Braindumps

Genesys PC-CIC-Core - PureConnect: Interaction Center Core Engineer Certification Practice Exam

  • Certification Provider:Genesys
  • Exam Code:PC-CIC-Core
  • Exam Name:PureConnect: CIC Core Certification
  • Certification Name:PureConnect: Interaction Center Core Engineer Certification
  • Total Questions:60 Questions and Answers With Detailed Explanations
  • Updated on:Based on the current PC-CIC-Core exam blueprint. Updated on Dec 11, 2025
  • Product Format: PDF (Portable) & Test Engine (Interactive) .
  • Support: 24/7 Live Chat & Email Support
  • Valid For: Worldwide - Valid In All Countries
  • Discount: Available for Bulk Purchases and Extra Licenses
  • Payment Options: PayPal, Credit/Debit Card
  • Delivery: PDF/Test Engine are Instantly Available for Download
  • Guarantee: 100% Exam Passing Assurance with Money back Guarantee.
  • Updates: 90 Days of Free Content Updates.
  •    Web Based Demo

Genesys PC-CIC-Core This Week Results

PC-CIC-Core Question and Answers

Question # 1

What port should be configured for managed IP phone registration when using DHCP option 160?

Options:

A.  

8089

B.  

8060

C.  

8061

D.  

8088

Discussion 0
Question # 2

You have configured your default profile and default schedule to have the functionality that you wish callers to hear when they dial in during regular business hours. Now you want to assign your main number to the default profile.

How would you assign the main number to the default profile?

Options:

A.  

You can't assign a number to the default profile. You must create a custom profile and assign the main number to that.

B.  

Assign the main number in the Incoming Call Selection area of the Default Profile property window.

C.  

Check "Use this profile to process incoming calls with any of the following DNIS values", then enter the number into the text box.

D.  

Check "Use this profile to process incoming calls with any of the following ANI values", then enter the number into the text box.

Discussion 0
Question # 3

Match the Interaction Attendant element with the best description.

Question # 3

Options:

Discussion 0

PDF vs Software Version

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Performance Analytics:
Get more than just a score. Receive a detailed breakdown of your performance by topic area. Identify your PureConnect: Interaction Center Core Engineer Certification certification weak spots and focus your study efforts efficiently.

Verified & Updated Questions:
Our team of Genesys experts continuously updates the question bank to ensure all content is relevant, accurate, and aligned with the latest PC-CIC-Core exam objectives.

Interactive Learning:
Read the explanation for every answer right or wrong. Understand the why behind each concept to solidify your PureConnect: CIC Core Certification knowledge, not just memorize a answer.

Build Exam Stamina:
Taking our full-length, timed PC-CIC-Core practice test builds the mental endurance required to maintain focus and performance throughout the entire PureConnect: Interaction Center Core Engineer Certification exam.

PC-CIC-Core FAQs

The PC-CIC-Core Certification validates your core knowledge of the Genesys PureConnect platform. It's designed for IT professionals, administrators, and engineers looking to prove their understanding of system configuration, architecture, and core components.

The exam code is PC-CIC-Core, and it's offered by Genesys. It typically contains multiple-choice questions and focuses on foundational PureConnect components like Interaction Center, Interaction Administrator, and configuration settings. The time limit and pass score may vary, so be sure to check the official Genesys exam page for updates.

There are no strict prerequisites, but it’s recommended that candidates have some hands-on experience with PureConnect, or have completed relevant training offered by Genesys or authorized training partners. Familiarity with VoIP, call flows, and contact center fundamentals will also help.

If you don't pass the PC-CIC-Core exam on your first attempt, don’t worry! Genesys typically allows candidates to retake the exam after a short waiting period. However, multiple failed attempts may require a longer waiting time, and additional exam fees may apply.

Some of the main areas you'll be tested on include:

  • CIC architecture and system requirements
  • Licensing and user provisioning
  • Interaction Administrator tools
  • Queue configuration and call routing
  • System monitoring and troubleshooting
  • Core telephony concepts and SIP basics

Unlike more advanced or specialized certifications (like those for Workforce Management or Reporting), the PC-CIC-Core focuses on the core architecture and configuration of the PureConnect platform. It's ideal for those just starting with Genesys or looking to validate foundational skills.

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