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ITIL-4-Specialist-Create-Deliver-and-Support Dumps - ITIL 4 Specialist: Create, Deliver and Support Practice Exam Questions

ITIL ITIL-4-Specialist-Create-Deliver-and-Support - ITIL 4 Specialist: Create, Deliver and Support Braindumps

ITIL ITIL-4-Specialist-Create-Deliver-and-Support - ITIL 4 Managing Professional Practice Exam

  • Certification Provider:ITIL
  • Exam Code:ITIL-4-Specialist-Create-Deliver-and-Support
  • Exam Name:ITIL 4 Specialist: Create, Deliver and Support Exam
  • Total Questions:73 Questions and Answers
  • Updated on:Sep 10, 2025
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ITIL-4-Specialist-Create-Deliver-and-Support Question and Answers

Question # 1

An organization with established processes for managing incidents, changes, and problems, receives a high volume of calls from users complaining that their issues are not being resolved efficiently. What should the organization do FIRST to start to improve the situation?

Options:

A.  

Use value stream mapping to help understand the end-to-end flow of user support

B.  

Encourage teams to collaborate so they can focus on value for users

C.  

Improve the integration of tools to ensure there are no gaps between processes

D.  

Review skills and competencies of user support staff to ensure they have the required capability

Discussion 0
Question # 2

Which concept focuses on understanding the different levels within systems and ensuring that multiple systems are aligned and unified when designing services?

Options:

A.  

Robotic process automation

B.  

Integration and data sharing

C.  

Customer orientation

D.  

ICI/CD

Discussion 0
Question # 3

An organization has experienced difficulties in providing user support at expected levels. The organization has asked one of its relationship managers and a business analyst to gather information about the types of issues which users and customers are experiencing. The organization would also like to understand the operational issues that support teams are experiencing.

Which practice is most likely to provide this information?

Options:

A.  

Release management

B.  

Monitoring and event management

C.  

Problem management

D.  

Service desk

Discussion 0

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With the complete collection of ITIL-4-Specialist-Create-Deliver-and-Support practice test, Exams4sure has assembled to take you through ITIL 4 Managing Professional test questions for your ITIL exam preparation. In this ITIL-4-Specialist-Create-Deliver-and-Support exam dumps study guide we have compiled real ITIL 4 Specialist: Create, Deliver and Support exam questions with their answers so that you can prepare and pass ITIL 4 Managing Professional exam in your first attempt.

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ITIL-4-Specialist-Create-Deliver-and-Support FAQs

It focuses on the practical integration of development (Create) and operations (Deliver and Support) for effective service management.

It's essential for IT practitioners involved in software development, deployment, operations, and support teams.

Yes, it's a mandatory module for the ITIL 4 Managing Professional (MP) stream.

Absolutely, it integrates ITIL guiding principles with Agile, DevOps, and other modern ways of working.

You'll dive deep into the service value chain, with a strong emphasis on the 'Design and transition', 'Obtain/build', and 'Deliver and support' activities.

The exam code is ITIL-4-CDS.

The exam consists of 40 multiple-choice questions.

You are given 90 minutes (1 hour and 30 minutes) for the test.

You must achieve a passing score of 70%, which is 28 out of 40 questions correct.

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