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500-445 Dumps - Implementing Cisco Contact Center Enterprise Chat and Email (CCECE) Practice Exam Questions

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    • Total Questions:56
    • Updated on:Apr 15, 2026
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    • Total Questions: 56 Q&A's
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Cisco 500-445 - Implementing Cisco Contact Center Enterprise Chat and Email (CCECE) Braindumps

Cisco 500-445 - CCECE Practice Exam

  • Certification Provider:Cisco
  • Exam Code:500-445
  • Exam Name:Implementing Cisco Contact Center Enterprise Chat and Email (CCECE)
  • Certification Name:CCECE
  • Total Questions:56 Questions and Answers With Detailed Explanations
  • Updated on:Based on the current 500-445 exam blueprint. Updated on Apr 15, 2026
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Cisco 500-445 This Week Results

  • 23
    Students Passed

    Implementing Cisco Contact Center Enterprise Chat and Email (CCECE)

  • 92%
    Average Marks

    In Real Exam At Testing Centre

  • 91%
    same from this dump

    Exact Questions as in Real Exam Word by Word

  • 56
    Total Questions

    Cisco 500-445 Questions and Answers

500-445 Question and Answers

Question # 1

What is the minimum required network bandwidth for an agent connecting to the ECE servers at login?

Options:

A.  

184 kilobits/second or higher

B.  

284 kilobits/second or higher

C.  

384 kilobits/second or higher

D.  

424 kilobits/second or higher

Question # 2

Which two integration tasks are needed to get CUIC to communicate with ECE? (Choose two.)

Options:

A.  

Create a SQL User with db_datareader rights to the eGReportsDB on the ECE Reporting server.

B.  

Single-mode authentication must be enabled on the ECE Reporting server.

C.  

Create a SQL User with db_user rights to the eGsideDB on the ECE Reporting server.

D.  

Mixed mode authentication must be enabled on the ECE Reporting server.

E.  

Create a SQL User with db_user rights to the eGReportsDB on the ECE Reporting server.

F.  

Mixed mode authentication must be enabled on the CUIC publisher.

Question # 3

What are three steps in an email process flow? (Choose three.)

Options:

A.  

EAAS Instances sends NEW_TASK message to MR PIM.

B.  

MR PIM returns DO_THIS_WITH_TASK to EAAS with AgentI

D.  

C.  

Rules Process executes the start and scheduled workflows.

D.  

Email is pulled in by listener instance and written to the database.

E.  

Email is pulled in by retriever instance and written to the database.

F.  

EAAS notifies EAMS of DO_THIS_WITH_TASK.

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500-445 FAQs

The Cisco 500-445 exam, also known as Implementing Cisco Contact Center Enterprise Chat and Email (CCECE), tests a candidate's knowledge of integrating chat and email functionality into Cisco Contact Center Enterprise solutions.

The exam is designed for professionals who are responsible for deploying, managing, and optimizing Cisco Contact Center Enterprise solutions with chat and email integrations.

Candidates should have a basic understanding of Cisco Contact Center Enterprise components and a solid grasp of chat and email system administration.

The exam typically consists of multiple-choice questions, drag-and-drop items, and scenario-based tasks.

The exam duration is 90 minutes.

Topics include chat and email integrations, system configuration, security, troubleshooting, and best practices for Cisco Contact Center Enterprise.

The exact cost varies by location but is generally around $300 USD.

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