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Certified-Business-Analyst Dumps - Salesforce Certified Business Analyst (BA-201) Practice Exam Questions

Salesforce Certified-Business-Analyst - Salesforce Certified Business Analyst (BA-201) Braindumps

Salesforce Certified-Business-Analyst - Salesforce Business Analyst Practice Exam

  • Certification Provider:Salesforce
  • Exam Code:Certified-Business-Analyst
  • Exam Name:Salesforce Certified Business Analyst (BA-201)
  • Certification Name:Salesforce Business Analyst
  • Total Questions:312 Questions and Answers With Detailed Explanations
  • Updated on:Based on the current Certified-Business-Analyst exam blueprint. Updated on Dec 11, 2025
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Salesforce Certified-Business-Analyst This Week Results

Certified-Business-Analyst Question and Answers

Question # 1

A business analyst (BA) is working on a request from a sales leader at Universal Containers. The sales leader has noticed the quality of information on new leads has declined recently. After completing their initial research, the BA concludes that the Salesforce lead intake form needs to be updated to include only essential information. Since several sales teams use the intake form, the BA must get alignment from all of the groups.

How does whiteboarding help the BA collaborate with multiple stakeholders?

Options:

A.  

It provides a script to follow with suggested questions and prompts, identifies exactly what each group needs in order to be successful, and the final version acts as the business requirements document.

B.  

It builds a shared understanding of the current state, creates a space for everyone to contribute since the activity feels shared, and guides the conversation while maintaining engagement.

C.  

It provides a single document in a central location for stakeholders to contribute, allowing each group to provide feedback on their own, instead of requiring everyone to meet and discuss together.

Discussion 0
Question # 2

Universal Containers is about to kick off a new Salesforce implementation, bringing both sales and service teams onto the platform. Each team has been managing Accounts and Contacts in their own way even though the Accounts and Contacts are shared between the teams. This has resulted in disagreements about what should be built in Salesforce.

Which groups should the business analyst work with to gain full alignment on a common program vision and strategy?

Options:

A.  

Business leaders, middle management, and end users

B.  

Senior leadership, IT leadership, and middle management

C.  

Executive sponsors, IT leadership, and end users

Discussion 0
Question # 3

While working on a new Sales Cloud feature request for the sales team at Northern Trail Outfitters, the business analyst (BA) uncovers a workflow which could have an impact on the service team. The sales director assures the BA that the impact to service would be minimal.

Which step should the BA take next?

Options:

A.  

Review the effort and impacts with the service team, and work to align requirements across the teams.

B.  

Continue with the effort as defined by sales and add a backlog item to review the service impacts in the future.

C.  

Prioritize the effort as defined by sales and ask the director to review any service impacts. .

Discussion 0

PDF vs Software Version

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Certified-Business-Analyst FAQs

In the exam, you'll learn about tools like Salesforce's reports, dashboards, and Einstein Analytics. These tools help you turn data into insights for smart decisions. It's like having a high-tech crystal ball that helps you see what your business needs and how to improve things.

The certification keeps up with the latest in Salesforce by including new features and technologies in the exam. You might find modules on recent updates or new tools. It's like staying tuned to the latest tech news, so you're always in the know.

There's a big demand for Salesforce Business Analysts because companies need experts to help them use Salesforce effectively. New roles are popping up all the time, especially in areas like analytics and automation. It's like being in a field where there's always a new opportunity around the corner.

Choosing Salesforce as a career is a smart move. It's a platform that's used by loads of companies, so you'll have lots of job options. Plus, Salesforce keeps growing and adding new features, so there's always something new to learn. It's like jumping on a fast-moving train that's headed to exciting places.

Salesforce is unique because it's so versatile – you can customize it in so many ways to fit different business needs. The certification trains you to make the most of these features, like using its automation tools or customizing apps. It's like giving you a super toolkit to build solutions that really help businesses grow and succeed.

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