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220-1101 Practice Exam Questions and Answers

CompTIA A+ Certification Exam: Core 1

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Question # 1

Which of the following 802.11 Wi-Fi protocols utilizes the 5.0GHz frequency and has the BEST speed and reception?

Options:

A.  

802.11a

B.  

802.11 ax

C.  

802.11b/g/n

D.  

802.11n

Discussion 0
Question # 2

A technician is replacing a ribbon on a printer that produces faded text and Images when priming. Which of the following types of primers is the technician working on?

Options:

A.  

Impact

B.  

Inkjet

C.  

Laser

D.  

Thermal

Discussion 0
Question # 3

A technician needs to install RAM into a rackmount server that will be used as a VM host. Which of the following would be BEST to install?

Options:

A.  

SODIMM

B.  

VRAM

C.  

DDR4

D.  

ECC

Discussion 0
Question # 4

A user reports that all print jobs sent to a laser printer have random and incorrect characters throughout the pages. Which of the fallowing actions should the technician do to resolve this issue?

Options:

A.  

Replace the fuser.

B.  

Adjust the rollers.

C.  

Update the driver.

D.  

Shake the toner

Discussion 0
Question # 5

An online retailer would like to add capacity to support increased sales. Additional servers have been installed. Which of the following should be used to ensure each new server is being properly utilized?

Options:

A.  

Virtualization

B.  

Clustering

C.  

Load balancer

D.  

Round-robin DNS

Discussion 0
Question # 6

A user is unable to plug a USB 3.0 device into a USB port. Upon inspection, a technician notices the USB 3.0 port appears to be slightly smaller than the other connections. Which of the following Is the MOST likely cause?

Options:

A.  

A foreign object Is stuck Inside the port

B.  

The cable connection utilized the wrong orientation.

C.  

The USB cable is physically damaged.

D.  

The USB port belongs to a different form factor.

Discussion 0
Question # 7

A technician is setting up a device to use two-factor authentication. Which of the following meets this requirement?

Options:

A.  

Thumbprint/retinal scan

B.  

Password/password

C.  

Password/thumbprint

D.  

Password/PIN

Discussion 0
Question # 8

A home user has purchased a subscription for a service that blocks malicious sites by preventing them from resolving correctly. Which of the following settings MOST likely needs to be changed on the user's router to enable this functionally?

Options:

A.  

DNS server

B.  

Port forwarding

C.  

Perimeter network

D.  

Universal PnP

E.  

DHCP server

Discussion 0
Question # 9

An IT manager is evaluating ticket resolution times. While reviewing the data, the manager notices repetitive issues are taking longer than expected to resolve. Which of the following changes should the manager implement to resolve repetitive issues more quickly?

Options:

A.  

Require the technicians to spend more time testing theories to determine the root causes of issues.

B.  

Require the technicians to verify full system functionality when resolving issues.

C.  

Require the technicians to gather more information when speaking with users about issues.

D.  

Require the technicians to document the findings, action, and outcomes of issues.

Discussion 0
Question # 10

A user is unable to access the internet on a P

C.  

A technician examines the PC and runs the following commands:

Question # 10

Which of the following steps in the troubleshooting process does this series of commands represent?

Options:

A.  

Establish a theory.

B.  

Verify full system functionality.

C.  

Establish a plan of action.

D.  

Identify the problem.

Discussion 0
Question # 11

A technician recently discovered me root cause of an application error that several users have been experiencing. The technician updated the configurations on the affected machines and verified full functionality was restored for all users, which of the following actions should the technician perform NEXT?

Options:

A.  

Write a knowledge base article in the ticketing software to expedite future Incidents.

B.  

Submit a bug report to the developer of the application, along with the steps taken to resolve the Issue.

C.  

Work with the developer to proactively collect the application logs to identify future errors of this type.

D.  

Send an email communication to the company about the issue and the steps taken to resolve it.

Discussion 0
Question # 12

A technician is inspecting a projector that is displaying fuzzy images. Which of the following actions would provide the BEST solution?

Options:

A.  

Adjusting the lens

B.  

Changing the filter

C.  

Replacing the video cable

D.  

Reseating the lamp

Discussion 0
Question # 13

A technician is implementing a SOHO wireless solution with three access points. Which of the following actions would avoid high latency?

Options:

A.  

Enabling and configuring a 5GHz antenna

B.  

Configuring separate IP ranges

C.  

Enabling multiple SSIDs

D.  

Configuring all devices with different channels

Discussion 0
Question # 14

A company has a dot matrix printer that uses carbon paper. The company reports that the first page is printing too light, although the following pages are still legible. Which of the following MOST likely needs to be fixed?

Options:

A.  

The print drum is worn and loose causing the printing to be light in places

B.  

The ribbon is low on ink or missing and must be replaced to get proper output

C.  

The heating element has failed, and a new one needs to be installed for proper transfer

D.  

The wrong type of filement is loaded, preventing it from sticking correctly

E.  

The fuser assembly is not calibrated properly, causing it to impact the paper too hard

Discussion 0
Question # 15

A user reboots a machine. On rebooting, the user hears one beep, and then an error message is displayed. Which of the following are MOST likely causing this issue? (Select TWO).

Options:

A.  

RAM module

B.  

Graphics card

C.  

CPU

D.  

Boot order

E.  

USB flash drive

F.  

Power supply

Discussion 0
Question # 16

A technician was called in to look at a user's P

C.  

The user reported the PC was very sluggish. The HDD light on the PC was constantly on without blinking. The PC itself was slow receiving input and took a very long time to load the OS. The technician also noticed updates had failed. Which of the following is MOST likely the cause of these issues?

Options:

A.  

The hard disk drivers have been corrupted

B.  

The HDD cables need reseating.

C.  

A RAID disk failed.

D.  

The HDD has no free space.

Discussion 0
Question # 17

A technician is troubleshooting a computer that is not completing POST and gets stuck at the manufacturer logo screen. All internal, removable parts have been disconnected and only the minimum parts necessary to POST were reconnected. However, the symptoms remain the same. Which of the following should the technician try NEXT?

Options:

A.  

Test the RAM in different slots, one at a time.

B.  

Remove and test the power supply.

C.  

Replace the motherboard.

D.  

Change the CMOS battery.

Discussion 0
Question # 18

An IT technician is working on a help desk ticket concerning a user's inability to create a virtual machine. The technician has already checked the RAM and HDD space in the user's machine. Which of the following settings should the technician check NEXT to help troubleshoot the issue?

Options:

A.  

BitLocker

B.  

MSConfig

C.  

BIOS

D.  

Secure Boot

Discussion 0
Question # 19

Recently, an organization received a number of spam emails that passed through the spam gateway. The emails contained generally the same information, but the sending domains were different. Which of the following solutions would BEST help mitigate the issue?

Options:

A.  

Updating the keyword filtering

B.  

Editing the sender policy framework

C.  

Contacting the gateway vendor

D.  

Verifying DMARC is enabled

Discussion 0
Question # 20

A user takes a tablet to a technician because the cursor on it keeps drifting. The technician notices the screen does not appear to be damaged. Which of the following is the MOST likely cause of the cursor issue?

Options:

A.  

The screen is physically damaged.

B.  

The screen rotation is incorrect.

C.  

The touch-pen battery is depleted.

D.  

The screen needs to be recalibrated.

Discussion 0
Question # 21

A user's laptop is running out of disk space and requires a new hard drive. The user wants to replace the existing hard drive with the fastest possible I TB HD

D.  

A technician assesses the user's hardware and determines the connections that are available. Which of the following drive types should the technician recommend as the BEST choice?

Options:

A.  

1TB NVMe SSD

B.  

1TB flash drive

C.  

1TB SATA SSD

D.  

1TB SAS

Discussion 0
Question # 22

A user reports a tablet restarts on its own every five to ten minutes. In addition, the tablet has intermittent issues with charging. The technician gives the user a new power adapter and charging cable, and the technician also tries resetting the OS. but the issue persists. Which of the following is the MOST likely cause of the issue?

Options:

A.  

Water damage

B.  

Incorrect OS version

C.  

Faulty battery

D.  

Damaged charging port

Discussion 0
Question # 23

A remote user reports connectivity issues with the local internet provider. Even after a technician reboots the modem supplied by the ISP. the issue persists. Which of the following would BEST establish the connection in minimal time?

Options:

A.  

Radio frequency ISP

B.  

Neighbor's Wi-Fi

C.  

Mobile hotspot

D.  

Fiber optic

Discussion 0
Question # 24

A salesperson is using a weather application on a mobile device. The application appears to be draining the device's battery very quickly. Which of the following is the BEST action for the salesperson to take in order to view weather forecasts while traveling?

Options:

A.  

Enable the GPS service to ensure accurate location detection.

B.  

Update the PRL when getting to a new location.

C.  

Configure less location checks using cellular location services,

D.  

use the offices' Wi-Fi IP addresses as the geolocation mechanism.

Discussion 0
Question # 25

A user has noticed high CPU temperatures when gaming. The user would like to lower the CPU temperature, and cost is not an issue. Which of the following should the user do to BEST cool the CPU while keeping noise to a minimum?

Options:

A.  

Upgrade the thermal paste.

B.  

Use a copper heat sink.

C.  

Upgrade the CPU fan.

D.  

Install liquid cooling.

Discussion 0
Question # 26

A user is unable to connect a mobile phone while in a car. However, a second mobile Device is able To connect in The same car, WHICH of the Following settings should the user check on the first phone?

Options:

A.  

Wi-Fi

B.  

Hotspot

C.  

Bluetooth

D.  

Location

Discussion 0
Question # 27

A system administrator has been tasked with allowing SMTP traffic through the system’s host-based firewall. Which of the following ports should the administrator enabled?

Options:

A.  

23

B.  

25

C.  

80

D.  

161

Discussion 0
Question # 28

A thermal punier that is used 10 print order buckets m a factory has been experiencing Issues following the failure of the alt conditioner during the summer. Each ticket has blank spots or is missing text. Which of the following would MOST likely solve these Issues?

Options:

A.  

Restore function to the air conditioner.

B.  

Clean the heating element.

C.  

Replace the paper rolls.

D.  

Install new toner.

Discussion 0
Question # 29

Which of the following is an advantage that OLED displays have over LCD displays?

Options:

A.  

The color does not degrade over time.

B.  

The power consumption is lower.

C.  

The power contrast results in finer grayscale levels.

D.  

A backlight is utilized.

Discussion 0
Question # 30

An online retailer wants to save money and is considering migrating to the public cloud so peak is over. Which of the following BEST describes this aspect of cloud computing?

Options:

A.  

Rapid elasticity

B.  

Metered utilization

C.  

Shared resources

D.  

High availability

Discussion 0
Question # 31

Which of the following components houses the MX record?

Options:

A.  

DNS

B.  

VLAN

C.  

DHCP

D.  

SMTP

Discussion 0
Question # 32

A technician is troubleshooting an old desktop system that randomly shows a Windows BSOD or powers off unexpectedly. All system temperatures are within normal limits. Which of the following should the technician do NEXT?

Options:

A.  

Visually inspect the motherboard capacitors.

B.  

Verify all case fans are operational.

C.  

Check that the BIOS version supports the installed CPU.

D.  

Compare the software requirements with the installed RAM.

Discussion 0
Question # 33

An organization is looking to upgrade the processing ability for its computers. Most users report that whenever multiple applications are being utilized, the system's response time slows down drastically. When only one application is open, the response time is acceptable. Which of the following should be upgraded FIRST?

Options:

A.  

SSD

B.  

CPU

C.  

HDD

D.  

RAM

Discussion 0
Question # 34

A new HD webcam's image only updates one or two times per second. The specifications indicate the webcam is capable of updating 30 frames per second. Which of the following is MOST

likely causing the issue?

Options:

A.  

The USB 2.0 port has insufficient bandwidth.

B.  

The Thunderbolt connector is not compatible.

C.  

The VGA cable does not support a digital signal.

D.  

The connection should — instead of STP.

Discussion 0
Question # 35

A technician is setting up a new desktop computer and will be installing the hard drive directly on the motherboard without using cables to connect it. Which of the following will the technician be installing?

Options:

A.  

Thunderbolt

B.  

eSATA

C.  

M.2

D.  

SCSI

Discussion 0
Question # 36

A service technician replaced the gateway, and a user is now unable to access the SOHO wireless network. Which of the following steps should the technician take to resolve the issue?

Options:

A.  

Assess the network cables for damage.

B.  

Disable Bluetooth connections.

C.  

Update the firmware.

D.  

Check if the password and SSID are correct

Discussion 0
Question # 37

A technician goes to a classroom to troubleshoot a projector that occasionally powers off. The technician recreates the issue and notices the projector will not power back on until approximately 15 minutes have passed. After 15 minutes of being powered on. the projector shuts off again. Which of the following should the technician perform NEXT to resolve the issue?

Options:

A.  

Clean the filter.

B.  

Adjust the standby timeout.

C.  

Check the power cable connection.

D.  

Replace the bulb.

Discussion 0
Question # 38

In which of the following places is a laptop's wireless antenna MOST likely located?

Options:

A.  

Near the network interface card

B.  

Underneath the battery

C.  

Integrated into the motherboard

D.  

In the bezel of the lid

Discussion 0
Question # 39

Which of the following 802.11 standards supports both 5GHz and 2.4GHz channel frequencies?

Options:

A.  

802.11a

B.  

802.11ac

C.  

802.11b

D.  

802.11g

Discussion 0
Question # 40

To control costs a company provides a limited number or users with company phones One of these users opens a support ticket because the phone no longer allows internet Drowsing over a cellular connection The user acknowledges that the phone worked before the user's child streamed several movies using the device Which of the following describes why the phone cannot browse the Internet?

Options:

A.  

The child accidentally connected to a neighbor's WLAN

B.  

The company's group policy disabled the device

C.  

The device has a data cap and has reached that limit

D.  

The device's plan has been unpaid

Discussion 0
Question # 41

A help desk technician plugged in a user's new computer to a network port After a few minutes the computer showed an APIPA address. Which of the following is the MOST likely reason this happened?

Options:

A.  

The WLAN is disabling the NIC card.

B.  

The network cable is not attached.

C.  

The PC is unable to contact a DHCP server

D.  

The DHCP server is using addresses in the range of 169.254.254.1.

Discussion 0
Question # 42

A user called the help desk to report an issue with a laptop. Recently, the user has been unable to click the buttons on the track pad or press some keys on the keyboard. The technician inspector the laptop but does not find any physical damage caused by the user. Which of the following is the MOST likely cause of the issue?

Options:

A.  

Damaged digitizer

B.  

Swollen battery

C.  

Distended capacitors

D.  

Failed accelerometer

Discussion 0
Question # 43

A technician is installing a USB Wi-Fi card. Which of the following would be the MOST appropriate way for the technician to receive the latest official drivers for the device?

Options:

A.  

Download the drivers from the vendor's website.

B.  

Allow the OS to install the drivers automatically.

C.  

Utilize a third-party. non-OEM driver.

D.  

Run the autoinstall C

D.  

Discussion 0
Question # 44

Every time a user sends a print job, the user must walk over to the printer and press OK before the job will print. The same issue is occurring for multiple users. Which of the following is the MOST likely cause of the issue?

Options:

A.  

The wrong network printer queue is being used.

B.  

The network printer is on the wrong VLAN.

C.  

A The default paper type has been changed.

D.  

The print server has outdated print drivers.

Discussion 0
Question # 45

A user reports a monitor, keyboard, mouse. and headset are no longer functioning. The user has restarted the laptop and tested an alternative headset and monitor, but the issue persists. The technician notices the user has a printer. USB-C hub, and AC adapter plugged into the laptop. Which of the following should the technician do to MOST likely resolve the issue?

Options:

A.  

Verify the AC adaptor voltage.

B.  

Repair the operating system.

C.  

Replace the user’s USB-C hub.

D.  

Reinstall the drivers for affected devices.

E.  

Make sure the printer is not drawing too much power.

Discussion 0
Question # 46

A help desk technician has been tasked with installing an IP phone in a small office with an unmanaged switch. When connected to an RJ45 receptacle, the phone does not boot. Which of the following is the QUICKEST way to resolve this issue?

Options:

A.  

Upgrade the Ethernet cable to the latest specification.

B.  

Replace the phone.

C.  

Install a PoE injector.

D.  

Change ports on the switch.

Discussion 0
Question # 47

An administrator is configuring a corporate-owned smartphone for a new manager. The company requires the ability to wipe the phone's data remotely in the event of loss or theft and the capability to approve applications installed on the phone. Which of the following tools would BEST meet this need?

Options:

A.  

Tethering to a corporate-owned laptop

B.  

WPA2-Enterpise wireless

C.  

Corporate enterprise email

D.  

Mobile device management

Discussion 0
Question # 48

A user calls the help desk lot assistance configuring an Android phone with a new NFC-enabled speaker that will be used for an upcoming conference call. The user was unable to direct the phone's audio to the NFC speaker. Which of the following sequences should the help desk technician walk the customer through to accomplish this task?

Options:

A.  

Enable NFC on the speaker. Ensure the speaker is less than 33ft (10m) from the Android phone. On the phone's Bluetooth settings menu for Connected Devices, select Pair New Device. Tap to accept the connection to the speaker when the prompt is displayed on the phone's screen.

B.  

Enable NFC and Bluetooth on the Android phone. From the Android phone's Bluetooth settings menu for Connected Devices, select the Previously Connected Devices option. Select a listed device that most closely matches the speaker. Tap lo accept the connection lo the speaker when the prompt is displayed on the phone's screen.

C.  

Enable NFC and Bluetooth on the Android phone. Tap and hold the Android phone to the spot on the speaker where the NFC logo is displayed. Accept the connection to the speaker when the prompt is displayed on the phone's screen.

D.  

Enable Wi-Fi on the speaker. Enable Wi-Fi on the Android phone. Tap and hold the Android phone to the spot on the speaker where the NFC logo is displayed. Accept the connection to the speaker when the prompt is displayed on the phone's screen.

Discussion 0
Question # 49

Several users who share a multifunction printer in an office have reported unintended, thin, vertical lines that cover the entire height of every page printed from the printer. Which of the following steps should a technician complete in order to MOST likely resolve this issue?

Options:

A.  

Replace the printer paper with a new ream.

B.  

Clear the print spooler on each computer.

C.  

Reinstall the printer driver on each computer

D.  

Perform the drum-cleaning procedure.

Discussion 0
Question # 50

Which of the following virtualization technologies allows Linux and Windows operating system to run concurrently?

Options:

A.  

Test environment

B.  

Sandbox

C.  

Legacy OS

D.  

Cross-platform

Discussion 0
Question # 51

A technician powers on a PC and its monitor and sees the following error message:

No input signal detected

The display lights on the computer are on. Which of the following is a possible solution?

Options:

A.  

Changing the BIOS settings

B.  

Changing the connector setting on the monitor

C.  

Checking the power plug on the monitor

D.  

Checking the power plug on the PC

Discussion 0
Question # 52

A computer that contains critical data has not been backed up and will not boot past a S. M.

A.  

R. T, error that indicates imminent hard disk failure. Which of the following actions should the technician take FIRST?

Options:

A.  

Run diagnostics on the faulty hard drive using a boot disk

B.  

immediately replace the hard drive generating the SMART error

C.  

Turn off S. M.

A.  

R. T, monitoring in the computer's BIOS settings

D.  

Attempt to boot the operating system in safe mode

Discussion 0
Question # 53

A customer is using a satellite internet connection that is experiencing slowness. A technician notices high latency while pinging, but the download test is performing perfectly with very good download speeds. Which of the following represents the NEXT action the technician should perform?

Options:

A.  

Restart the modem and run an online internet connection and speed diagnostic tool.

B.  

Guide the customer on how to upgrade the internet plan with the provider in order to improve latency.

C.  

Explain to the customer this is not an issue; this situation is normal for this type of internet connection.

D.  

Replace the modem because it is not working correctly based on the test result.

Discussion 0
Question # 54

Which of the following components enables the input on a mobile device's touch screen?

Options:

A.  

OLED

B.  

Digitizer

C.  

Inverter

D.  

CMOS sensor

Discussion 0
Question # 55

A user reports a cell phone is getting hot. Which of the following are MOST likely to be possible causes? (Select THREE).

Options:

A.  

Using the device as a Wi-Fi hotspot

B.  

A cracked screen

C.  

A failing battery

D.  

Less than 15% free storage space on the phone

E.  

Privileged control

F.  

Recurring prompts to install OS updates

G.  

Granting too many application camera permissions

Discussion 0
Question # 56

An IT manager discovered that hundreds of pages of printed materials are being recycled each day because the materials are left on the printer tray instead of being picked up by users. Which of the following would BEST prevent this waste?

Options:

A.  

Send friendly reminders to not print unnecessarily.

B.  

Enable duplex printing to reduce paper utilization.

C.  

Bill each department for the excess material cost.

D.  

Require a code or badge before releasing a print job.

Discussion 0
Question # 57

A technician is receiving reports that the entire office sporadically loses network connectivity throughout the day. The technician determines the root cause to be EMI. Which of the following cable mediums would be the MOST cost effective without sacrificing system performance?

Options:

A.  

Coaxial

B.  

Shielded Cat 6

C.  

Plenum Cat 5e

D.  

Multimode fiber

Discussion 0
Question # 58

A user reports that a printer is leaving streaks on printed pages. The paper type and the toner have been replaced. Which of the following should the technician check NEXT to resolve the issue?

Options:

A.  

System board

B.  

Paper tray

C.  

Memory

D.  

Fuser

Discussion 0
Question # 59

A laptop PC user is reporting issues with the hard drive. A filesystem check shows that all files are accessible and the filesystem is clean. After the check, the PC still issues a hard drive error message. Which of the following is the MOST likely cause of the error?

Options:

A.  

S.M.

A.  

R.T failure

B.  

IOPS failure

C.  

DIMM failure

D.  

RAID failure

Discussion 0
Question # 60

A user failed to gain access to a building's entrance after security measures at the entrance were upgraded last week. The company implemented the 13.56MHz frequency short band, and users can now utilize their mobile devices to authenticate. Which of the following has to be enabled for the mobile device to authenticate?

Options:

A.  

Bluetooth

B.  

Biometrics

C.  

NFC

D.  

PIN

Discussion 0
Question # 61

A technician recently received a written warning for causing a system-wide outage. The outage was a result of an unscheduled patch being manually pushed during production hours. Which of the following could have MOST likely prevented the technician from receiving the warning?

Options:

A.  

Following corporate procedures

B.  

Testing before deployment

C.  

Documenting the findings

D.  

Establishing a plan of action

Discussion 0
Question # 62

Which of the following are default ports for HTTP and HTTPS traffic? (Select TWO).

Options:

A.  

23

B.  

25

C.  

80

D.  

143

E.  

389

F.  

443

Discussion 0
Question # 63

Which of the following video cables can carry an audio signal?

Options:

A.  

HDMI

B.  

S-Video

C.  

VGA

D.  

DVI

Discussion 0
Question # 64

A company wants to use client-side visualization for application testing. Which of the following configurations would BEST support this goal?

A)

Question # 64

B)

Question # 64

C)

Question # 64

D)

Question # 64

Options:

A.  

Option A

B.  

Option B

C.  

Option C

D.  

Option D

Discussion 0
Question # 65

A server administrator is building a new application server. Which of the following, RAID levels provides MAXIMUM performance and redundancy?

Options:

A.  

RAID 0

B.  

RAID 1

C.  

RAID 5

D.  

RAID 10

Discussion 0
Question # 66

A Microsoft Windows user is preparing to work in another country and needs to comply with corporate policy for data protection when copying files to portable media. Which of the following solutions would MOST likely satisfy this requirement?

Options:

A.  

A USB 3.1 flash drive with BitLocker to Go installed

B.  

An SD memory card with NTFS

C.  

An xD memory card with ext3

D.  

A portable hard drive with FAT32

Discussion 0
Question # 67

A user reports issues with a smartphone after dropping it. The icons on the screen all look normal, but when the user touches the email icon, for example, nothing happens. Which of the following is MOST likely the cause?

Options:

A.  

Digitizer issues

B.  

Overheating

C.  

Broken screen

D.  

Malware

Discussion 0
Question # 68

A technician receives several error alerts on a server after an unexpected reboot. A message states that one or more disks are in a degraded state. When the technician advances to the next error message, it indicates the OS is missing. Which of the following are the MOST likely causes of these errors? (Choose two.)

Options:

A.  

Missing drives in the OS

B.  

RAID failure

C.  

Bootable device not found

D.  

Data loss

E.  

Controller failure

F.  

CMOS corruption

G.  

TPM malfunction

Discussion 0
Question # 69

A technician is tasked with installing additional RAM in a desktop computer. Which of the following types of RAM is MOST likely to be used?

Options:

A.  

SODIMM

B.  

DDR3

C.  

ECC

D.  

VRAM

Discussion 0
Question # 70

An IT technician is inspecting the internal components of a desktop computer to assess a suspected power issue with the motherboard. Which of the following connectors should the IT technician inspect further?

Options:

A.  

RJ45

B.  

Straight tip

C.  

DB9

D.  

Molex

Discussion 0
Question # 71

An organization has some computers running macOS and some computers running Windows. The computers running macOS also need to run a piece of software that is only available on Windows. Which of the following BEST describes the solution for running Windows software on a computer running macOS?

Options:

A.  

Operating system spoofing

B.  

Remote software provisioning

C.  

Indirect software implementation

D.  

Cross-platform virtualization

Discussion 0
Question # 72

A technician is working with a user to set up scanning. The user requires the scans to be viewable on the network for the entire department. Which of the following settings on the MFP should the technician edit to BEST address the user's request?

Options:

A.  

Scan to email

B.  

Server message block

C.  

Secured prints

D.  

Web services

E.  

Printer share

Discussion 0
Question # 73

UESTION NO: 231

A user's desktop computer slows down after a few minutes of use, and the fans alternate between silent and very loud. Which of the following is MOST likely failing, therefore causing these symptoms?

Options:

A.  

CPU fan

B.  

Memory

C.  

Power supply

D.  

Hard drive

Discussion 0
Question # 74

Which of the following allows a switch to be divided into separate logical networks?

Options:

A.  

VLAN

B.  

SSL VPN

C.  

NAT

D.  

RADIUS

Discussion 0
Question # 75

A user's computer is not receiving a network connection. The technician confirms that the connection seems to be down and looks for the user's port on the patch panel. The port and patch panel are not labeled. Which of the following network tools should the technician use to identify the port?

Options:

A.  

Network tap

B.  

Punchdown tool

C.  

Toner probe

D.  

Crimper

Discussion 0
Question # 76

A desktop support technician is tasked with upgrading a laptop so that it has the fastest data access possible. Which of the following BEST satisfies this requirement?

Options:

A.  

mSATASSD

B.  

M.2NVMeSSD

C.  

2.5SATASSD

D.  

2.5SASHHD

Discussion 0
Question # 77

A business purchased a new multifunction printer that will be used to photocopy documents with hundreds of pages. A technician is configuring the printer. Which of the following features should the technician ensure is set up?

Options:

A.  

SMB

B.  

PCL

C.  

ADF

D.  

SSH

Discussion 0
Question # 78

Which of the following options provides correct information about 2.4GHz and 5GHz wireless frequencies? (Select TWO)

Options:

A.  

2.4GHz has less interference. 5GHz transmits inlower speed.

B.  

2.4GHz penetrates solid objects more effectively. 5GHz provides faster data connections.

C.  

2.4GHz has a higher data rate. 5GHz has 23 channels.

D.  

2.4GHz has Il channels. 5GHz has no data interference.

E.  

2.4GHz has a higher coverage area. 5GHz has higher bandwidth.

F.  

2.4GHz has a higher bandwidth. 5GHz has lower transmit power.

Discussion 0
Question # 79

Which of the following utilizes TCP ports 20/21 and transfers data in cleartext?

Options:

A.  

SNMP

B.  

SSH

C.  

FTP

D.  

Telnet

Discussion 0
Question # 80

A drive failed on a server that was leveraging a RAID disk configuration. The server administrator would like to rebuild the array so it can withstand a potential multidrive failure in the future. Which of the following RAID configurations will the administrator MOST likely select?

Options:

A.  

0

B.  

1

C.  

5

D.  

10

Discussion 0
Question # 81

An end user needs to upgrade the hard drive on a laptop and wants one that is fast and shock resistant. Which of the following is the BEST option for this end user?

Options:

A.  

Hybrid HHD/SSD

B.  

5,400rpm HDD

C.  

7,200rpm HDD

D.  

NVMe SDD

Discussion 0
Question # 82

A startup is looking to immediately expand its data center but does not have the personnel or space to manage everything internally. The organization has multiple small offices and remote users with large computational and storage-solution requirements. Funding is not an issue for the company. Which of the following can BEST accomplish the company's goals?

Options:

A.  

SaaS

B.  

laaS

C.  

ISP

D.  

SON

Discussion 0
Question # 83

Which of the following network devices is used to separate broadcast domains?

Options:

A.  

Switch

B.  

Wireless access point

C.  

Router

D.  

Hub

Discussion 0
Question # 84

The owner of a restaurant reports that wireless network connections are lost intermittently throughout the day. Which of the following steps should a technician take to troubleshoot the issue? (Select TWO).

Options:

A.  

Identify the location of devices that utilize 2.4GHz.

B.  

Check to see if the phones are IJTP or STP lines.

C.  

Test to see if the copper electrical Wires are causing interference.

D.  

Map all of the wireless signals in the restaurant.

E.  

Verify T568B is being used in the wiring closet patch panel.

F.  

Schedule timed router reboots throughout the day.

Discussion 0
Question # 85

A user is researching hard drives to upgrade a PC and has decided to purchase a NVMe drive. Which of the following Should the user confirm are available on the PC before making the purchase? (Select TWO).

Options:

A.  

SATA

B.  

M.2

C.  

PCIe

D.  

SAS

E.  

SCSI

F.  

DRAM

Discussion 0
Question # 86

An end user discovered that the touch-screen features on a Windows device have stopped working. Which of the following should a technician check?

Options:

A.  

Performance monitor

B.  

Tablet/PC settings

C.  

System configuration

D.  

Display settings

Discussion 0
Question # 87

Which of the following would an administrator use to migrate virtual machines from on premises to the cloud?

Options:

A.  

laaS

B.  

SaaS

C.  

DBaaS

D.  

DRaaS

Discussion 0
Question # 88

A network technician has been tasked with creating a patch cable. The RJ45 connectors will not slay attached to the cable. Which of the following tools Is needed to fix this Issue?

Options:

A.  

Cable tester

B.  

Crimper

C.  

Punchdown tool

D.  

Loopback plug

Discussion 0
Question # 89

Which of the following frequency bands do 802.11b and 802.11g operate in?

Options:

A.  

1GHz

B.  

2.4GHz

C.  

5GHz

D.  

6GHz

Discussion 0
Question # 90

A user sends a print job lo a network printer, and the print job uses double the amount of paper as expected. Which of the following should the user configure to get the expected result?

Options:

A.  

Duplex

B.  

Collate

C.  

Landscape

D.  

Transparency

Discussion 0
Question # 91

Which of the following connectors can be plugged into a Thunderbolt 3 port on a laptop?

Options:

A.  

miniUSB

B.  

microUS3

C.  

USB-A

D.  

USB-C

Discussion 0
Question # 92

While implementing a non-carrier-grade wireless backhaul, a technician notices the current channel selection is extremely polluted with various RF signals. Upon performing a spectral analysis, the technician discovers a channel containing almost no RF pollution. Unfortunately, the technician is unable to select that channel. Which of the following is the MOST likely reason for this issue?

Options:

A.  

The channel is reserved for licensed band use.

B.  

The channel selection is defective; contact the manufacturer.

C.  

The channel must be unlocked by the vendor.

D.  

The device requires a firmware update to unlock the channel.

Discussion 0
Question # 93

A university student was able to boot from a live Linux CD on a computer in a shared space on campus. Which of the following will BEST prevent this type of action from occurring in the future?

Options:

A.  

Require TPM security features.

B.  

Set a boot password.

C.  

Disable all media options.

D.  

Enable secure boot.

Discussion 0
Question # 94

A user is looking for a way to increase the total RAM in a system without upgrading the hardware. Which of the following should the user perform to complete this task?

Options:

A.  

Run a burn-in application

B.  

Create a VM.

C.  

Install hardware-tuning software.

D.  

Set up virtual memory.

Discussion 0
Question # 95

A technician is commissioning a workstation that is required to have mirrored storage, utilizing two 4TB drives that support one failure. Which of the following BEST meets these requirements?

Options:

A.  

RAID 0

B.  

RAID 1

C.  

RAID 5

D.  

RAID 10

Discussion 0
Question # 96

Which of the following cables should be used to terminate ST connectors on each end?

Options:

A.  

Optical fiber

B.  

Coaxial

C.  

Shielded twisted pair

D.  

HDMI

Discussion 0
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