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220-1202 CompTIA A+ Core 2 (2026 Exam Update) is now Stable and With Pass Result | Test Your Knowledge for Free

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220-1202 Practice Questions

CompTIA A+ Core 2 (2026 Exam Update)

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Total Questions : 312

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Question # 11

Which of the following allows users to prevent malware installation and the disclosure of sensitive information?

Options:

A.  

Secure Boot

B.  

Threat education

C.  

Email security gateway

D.  

Firewall

Discussion 0
Question # 12

MFA for a custom web application on a user ' s smartphone is no longer working. The last time the user remembered it working was before taking a vacation to another country. Which of the following should the technician do first?

Options:

A.  

Verify the date and time settings

B.  

Apply mobile OS patches

C.  

Uninstall and reinstall the application

D.  

Escalate to the website developer

Discussion 0
Question # 13

A popular game frequently freezes and crashes on a mobile phone. The user updates the OS, but the issue persists. The device is one year old and has plenty of free storage space. Which of the following is the most appropriate first step to troubleshoot this issue?

Options:

A.  

Reinstalling the application

B.  

Factory resetting the device

C.  

Disabling background applications

D.  

Changing the device’s date and time settings

Discussion 0
Question # 14

A client reports that their browser ' s home page changed. Every time they run an internet search, the results are returned from unfamiliar websites. Which of the following actions should a technician take first to resolve the issue? (Select two)

Options:

A.  

Clear the browsing history

B.  

Run operating system updates

C.  

Check the system date and time

D.  

Uninstall malicious extensions

E.  

Reset browser startup page

F.  

Restart the user ' s machine

Discussion 0
Question # 15

Which of the following are system folders on macOS? (Select two)

Options:

A.  

Applications

B.  

Spotlight

C.  

Time Machine

D.  

Library

E.  

FileVault

F.  

iCloud

Discussion 0
Question # 16

A customer’s computer does not have an active connection to the network. A technician goes through a few troubleshooting steps but is unable to resolve the issue. The technician has exhausted their knowledge. The customer expresses frustration at the time taken to resolve this issue. Which of the following should the technician do?

Options:

A.  

Escalate the issue to a senior team member and provide next steps to the customer.

B.  

Dismiss the customer and reschedule another troubleshooting session at a later date.

C.  

Interrupt the customer and express that troubleshooting support tickets can take time.

D.  

Maintain a positive attitude and continue to ask questions regarding the scope of the issue.

Discussion 0
Question # 17

A customer’s laptop will not turn on. The customer is distraught and panicking because the laptop contains family pictures that can never be replaced. Which of the following communication techniques is most important for the technician to demonstrate in this situation?

Options:

A.  

The technician should provide the customer with the appropriate SLA

B.  

The technician should inform the customer about replacement options for an increased cost

C.  

The technician should project confidence and maintain a positive attitude

D.  

The technician should be dressed in appropriate business casual attire

Discussion 0
Question # 18

After using a third-party disk optimization software package, a technician restarts a laptop and receives the message “No operating system found.” The technician verifies that the BIOS properly recognizes the SS

D.  

Which of the following should the technician do next?

Options:

A.  

Update BitLocker settings in the BIOS

B.  

Replace the CMOS battery

C.  

Boot from installation media and repair the MBR

D.  

Isolate the system from the corporate network

Discussion 0
Question # 19

A technician is selecting a remote access method so users can securely access Linux and Windows servers when working from home. Which of the following should the technician choose to best meet this requirement?

Options:

A.  

File Transfer Protocol (FTP)

B.  

Virtual private network (VPN)

C.  

Remote Desktop Protocol (RDP)

D.  

Remote monitoring and management (RMM)

Discussion 0
Question # 20

A help desk technician needs to remove RAM from retired workstations and upgrade other workstations that have applications that use more memory with this RAM. Which of the following actions would the technician most likely take?

Options:

A.  

Demagnetize memory for security.

B.  

Use antistatic bags for storage and transport.

C.  

Plug in the power supply to ground each workstation.

D.  

Install memory in identical pairs.

Discussion 0
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