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Free Avaya IP Office Platform Support Certified Exam Practice Questions

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Exam style questions across every 78201X domain

Last Update 2 days ago
Total Questions : 190

Start with our free 78201X practice questions, carefully crafted to mirror the domains, phrasing, and difficulty of the real ACSS - 3000 exam. Each 78201X exam question comes with a detailed rationale that explains not just which answer is correct but why the others fall short. That's how concepts stick. Use the free set to benchmark yourself: identify your Avaya weak domains, see where you're losing marks, and build a focused study plan in minutes.

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Question # 51

If a 4-port expansion card is added to the IP Office 500 V2, what is the maximum number of expansion units that the IP Office can support?

Options:

A.  

10

B.  

8

C.  

12

D.  

14

Discussion 0
Question # 52

Which Protocol is used by one-X® Mobile to enable Instant Messaging outside of the IP Office network, and also provides encryption for secure communication?

Options:

A.  

HTML

B.  

XMPP

C.  

HTTP

D.  

TLS

Discussion 0
Question # 53

Which Avaya IP Office™ 500V2 base module supports both Analogue and Digital telephony?

Options:

A.  

Base Carrier Module

B.  

Combination Module

C.  

TCM8 Module

D.  

VCM Module

Discussion 0
Question # 54

A customer has two primary receptionists using SoftConsole, and four back-office employees use SoftConsole on their PCs to cover for the receptionists during breaks or lunch. How many licenses are required to allow this setup to work?

Options:

A.  

8

B.  

6

C.  

2

D.  

4

Discussion 0
Question # 55

If calls into IP500 V2 are not ringing to the expected user, which statement accurately describes how to validate call routing?

Options:

A.  

Use the System Status Application (SSA) to see the user to which the call is ringing.

B.  

Use Customer Call Status (CCS) to see the user to which the call is ringing.

C.  

Capture a System Monitor trace and escalate to Avaya for analysis.

D.  

Wait until the system is idle and place test calls to listen to the ringing phone.

Discussion 0
Question # 56

Within the Configuration Wizard, which specific field must be populated first, before any other fields become visible?

Options:

A.  

Network Configuration

B.  

System Configuration

C.  

Ignition Configuration

D.  

User Configuration

Discussion 0
Question # 57

A customer is experiencing poor call quality, including delay, jitter, and packet loss, when using a remote deskphone through the WAN. Which three methods can a technician use to help diagnose and troubleshoot the problem? (Choose three.)

Options:

A.  

Perform a packet capture and analysis of the WAN traffic using a network analyzer tool.

B.  

Compare the WAN bandwidth usage during call setup and active call phases to determine if there are any bandwidth limitations.

C.  

Configure a VPN connection to the remote site to bypass WAN congestion and improve voice quality.

D.  

Enable and monitor SNMP traps on the WAN routers to detect any network or connectivity issues.

E.  

Check the network performance metrics, such as latency and round-trip time, to identify any abnormal values.

Discussion 0

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