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Free Salesforce Accredited Agentforce Financial Services Professional Practice Questions

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Exam style questions across every AP-208 domain

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Total Questions : 110

Start with our free AP-208 practice questions, carefully crafted to mirror the domains, phrasing, and difficulty of the real Financial Services Cloud exam. Each AP-208 exam question comes with a detailed rationale that explains not just which answer is correct but why the others fall short. That's how concepts stick. Use the free set to benchmark yourself: identify your Salesforce weak domains, see where you're losing marks, and build a focused study plan in minutes.

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Question # 11

Cumulus Cloud Bank, a major financial services provider, has engaged Salesforce Professional Services to transform its operations with Financial Services Cloud (FSC).

The Addams family are wealth management clients with the following relationships:

The wife and her husband are part of the Addams Household. The wife is the primary member, and together the couple run the Addams Charitable Trust. The wife is also part of the Symonds Household with her father as the primary member.

Which tool should the Salesforce FSC consultant recommend so a wealth manager could make sense of this complex data to provide impeccable service to the Addams family and discover new business opportunities?

Options:

A.  

Financial Services Cloud Einstein

B.  

Data Filtering and Sorting in Tableau Desktop

C.  

Data Visualization with Marketing Cloud Intelligence

D.  

Actionable Relationship Center (ARC), an advanced visualization engine

Discussion 0
Question # 12

Cumulus Cloud Bank must provide its customer service staff with real-time access to customer accounts, including the ability to view current transactions and balances. As a result, the bank expects a high volume of concurrent users at peak times. Which option is most suitable?

Options:

A.  

Use the Data Consumption Framework to connect to the bank ' s middleware.

B.  

Use Salesforce Connect with External Objects to expose tables from the bank ' s core systems, and use custom Lightning web components to surface them in the Salesforce Lightning UI.

C.  

Use Salesforce Connect with External Objects to expose tables from the bank ' s core systems, and use the standard user interface (UI) components to surface the records in Salesforce Lightning UI.

D.  

Embed custom Lightning web components on the Account and Financial Account pages, and use custom Apex to make callouts to the core system services.

Discussion 0
Question # 13

Agents for an insurance company need to know the current and past weather conditions when creating customer claims. The consultant implements a FlexCard for weather conditions in the console to ensure the agents can access the information. The FlexCard needs to provide fields extracted from a weather API and an account field from Salesforce. Which method should the consultant use, according to best practices?

Options:

A.  

APEX classes

B.  

DataRaptor Extract

C.  

Integration Procedure

D.  

Streaming API

Discussion 0
Question # 14

Early in the discovery and solution meetings, it was determined that the client would primarily use out-of-the-box Agentforce Financial Services objects and components with minimal custom objects needed. In addition, it was decided that records should be private, but the managerial chain would require visibility into all their direct reports ' records. Which three security settings must be set up in Salesforce to meet these requirements?

Options:

A.  

Custom permission sets and out-of-the-box Agentforce Financial Services permission sets should be configured or updated and assigned to all users for the use of Agentforce Financial Services components and field-level security.

B.  

The Role Hierarchy in setup should be configured to allow for managers to automatically see records of those under them.

C.  

Organization-wide sharing defaults should be set to meet sharing requirements for all objects in use.

D.  

Only Custom Profiles should be configured and assigned to all users to use Agentforce Financial Services components and field-level security. The administrator should configure custom profiles and assign them to all users.

E.  

Each object sharing should be set up, explicitly sharing each user ' s record with the manager.

Discussion 0
Question # 15

Financial Services Cloud (FSC) contains a number of custom objects to model a client ' s financial information, and each object can be configured to appear as tabs in your org. For example, if a consultant wanted to create a financial goal for a customer, they could use the Financial Goal object in FS

C.  

What are three objects in FSC?

Options:

A.  

Financial Goal

B.  

Billing

C.  

Financial Holding

D.  

Inheritance

E.  

Revenue

Discussion 0
Question # 16

During the design phase of a project, a consultant needs to provide a financial Services Cloud (FSC) solution for a business requirement that forces a customer to answer a number of assessment questions to complete the embedding process. What are these things to consider regarding Discovery Framework?

Options:

A.  

Discovery Framework is built based on Salesforce Flow.

B.  

Discovery Framework forms cannot be deployed to Communications.

C.  

Discovery Framework can create both standard and hierarchical questions.

D.  

Discovery Framework creates highly capable forms with integrations and advanced logic.

E.  

FSC Discovery Framework allows archiving questions.

Discussion 0
Question # 17

An investment bank is implementing Agentforce Financial Services to manage the deal pipeline. Each opportunity has confidential information that the deal team members must only view. In addition, each member needs the ability to take and share notes directly within Salesforce with others on the team. Which three Agentforce Financial Services features should be part of the solution design?

Options:

A.  

Financial Deal Management

B.  

Compliant Data Sharing

C.  

Sharing Rules

D.  

Interaction Summaries

E.  

Profiles

Discussion 0
Question # 18

A financial institution has custom security and visibility rules where certain users need to see specific records even though they are not typically engaged in that Account. This includes legal and compliance members who must be engaged for particular deals. Which Financial Services Cloud capability provides the ability to accommodate this request?

Options:

A.  

Business Rules Engine

B.  

Custom Sharing Rules

C.  

Compliant Data Sharing

D.  

Interaction Summaries

Discussion 0
Question # 19

Cumulus Bank has branches in multiple countries that are required to report in local currency, while the corporate headquarters office wishes to see reports in a single currency (the corporate currency). Which solution should a consultant recommend to meet these requirements?

Options:

A.  

Use a third party from AppExchange add-on to implement currency conversions.

B.  

Allow users to set their preferred currency in their profile and design reports that convert currencies for the user running the report.

C.  

Enable multiple currencies and advanced currency management, and set a corporate currency for the corporate headquarters office.

D.  

Set the default currency for head office and have the regions download their reports to Excel and convert them manually.

Discussion 0
Question # 20

Which three processes are part of Claims Management?

Options:

A.  

Reserve Management

B.  

Payment

C.  

Quoting

D.  

Auto Adjudication

E.  

Underwriting

Discussion 0

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