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6210 Dumps - Avaya Aura Contact Center Implementation Exam Practice Exam Questions

Avaya 6210 - Avaya Aura Contact Center Implementation Exam Braindumps

Avaya 6210 - ACIS Avaya Aura Contact Center Practice Exam

  • Certification Provider:Avaya
  • Exam Code:6210
  • Exam Name:Avaya Aura Contact Center Implementation Exam Exam
  • Total Questions:124 Questions and Answers
  • Updated on:Nov 29, 2024
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Avaya 6210 This Week Result

6210 Question and Answers

Question # 1

In a Voice and Multimedia Contact Center, incoming email messages are read from the Email server, processed using email rules, and are stored in a multimedia database. Which component, installed on Contact Center Multimedia (CCMM), connects to the Email server at regular intervals to access configured mailboxes?

Options:

A.  

the Multimedia Administrator

B.  

the Email Manager

C.  

the Multimedia Database

D.  

the Outbound Campaign Management Tool

Discussion 0
Question # 2

Which core Contact Center component manages functions such as the logic for call processing, call treatment, call handling, call presentation and the accumulation of data into historical and real-time databases?

Options:

A.  

Contact Center Manager Administration (CCMA)

B.  

Communication Control Toolkit (CCT)

C.  

Contact Center Manager Server (CCMS)

D.  

Contact Center Multimedia (CCMM)

Discussion 0
Question # 3

Which three Operating Systems are supported for an Avaya Agent Desktop (AAD) client installation?

Options:

A.  

Microsoft Windows 8.1 (32-bit and 64-bit)

B.  

Microsoft Windows 7 (32-bit and 64-bit)

C.  

Windows XP Professional SP2 or later

D.  

Microsoft Windows 10 (32-bit and 64-bit)

Discussion 0

PDF vs Software Version

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