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6211 Dumps - Avaya Aura Contact Center Multimedia Implementation Exam Practice Exam Questions

Avaya 6211 - Avaya Aura Contact Center Multimedia Implementation Exam Braindumps

Avaya 6211 - ACIS - 6209 Practice Exam

  • Certification Provider:Avaya
  • Exam Code:6211
  • Exam Name:Avaya Aura Contact Center Multimedia Implementation Exam Exam
  • Total Questions:60 Questions and Answers
  • Updated on:May 22, 2024
  • Product Format: PDF & Test Engine Software Version
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Avaya 6211 This Week Result

6211 Question and Answers

Question # 1

Which statement about the web-based Contact Center Multimedia (CCMM) Multimedia Administration client is true?

Options:

A.  

It is used to administer Avaya Aura® Agent Desktop(AAAD) and to monitor Agent performance using a browser-based interface.

B.  

It helps with implementing CTI for installed and browser-based client integrations.

C.  

It provides administrative and management capabilities for CCMM resources.

D.  

It allows an SDK for developers to design custom Computer Telephony Integration (CTI) applications.

Discussion 0
Question # 2

Which Orchestration Designer Call Processing commands may be used in an application designed for Outbound contact routing?

Options:

A.  

GIVE IVR

B.  

QUEUE TO SKILLSET

C.  

GIVE RAN

D.  

GIVE MUSIC

Discussion 0
Question # 3

You have installed the Avaya Aura® Contact Centersoftware and you are now preparing to test the software connections. What are two functions of the Reference Client? (Choose two.)

Options:

A.  

Testing CTI connections

B.  

Making phone calls

C.  

Testing SIP connections

D.  

Transferring phone calls

Discussion 0

PDF vs Software Version

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