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CA Service Desk Manager r12 Administrator Exam
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CA Technologies CAT-200 Questions and Answers
You need a combination of private and common categories for Incidents, Problems, Requests, and changes. To achieve this, you need to set up:
Which option do you need to customize to send a survey after a certain number of tickets are closed?
For the Level 1 Analyst role, where can you view the details of a selected Scoreboard item?
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TESTED 30 Nov 2025
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