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Certified Lean Six Sigma Black Belt (CLSSBB)

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Total Questions : 357

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Question # 1

Which of the following is the best technique for improving the precision of a designed experiment when the experimental material is NOT homogeneous?

Options:

A.  

Blocking

B.  

Confounding

C.  

Randomization

D.  

Fractionalizing

Discussion 0
Question # 2

Which of the following measures is used to show the ratio of defects to units?

Options:

A.  

DPU

B.  

DPO

C.  

DPMO

D.  

PPM

Discussion 0
Question # 3

Following have been exponents of Quality evolution except?

Options:

A.  

Juran

B.  

Philip Crossby

C.  

Wockhardt

D.  

Deming

Discussion 0
Question # 4

__________________can be measured against a benchmark in a process.

Options:

A.  

Performance

B.  

Outcome of the process

C.  

Operational Efficiency

D.  

All of the above

Discussion 0
Question # 5

Which of the following tools is used extensively in quality function deployment (QFD)?

Options:

A.  

Affinity diagram

B.  

Matrix diagram

C.  

Cause and effect diagram

D.  

Activity network diagram

Discussion 0
Question # 6

The term used to describe the risk of a Type I error in a test of hypotheses is?

Options:

A.  

power

B.  

confidence level

C.  

level of significance

D.  

beta risk

Discussion 0
Question # 7

Find the value of m or b1:

Options:

A.  

0.25

B.  

0.63

C.  

0.75

D.  

1.22

Discussion 0
Question # 8

Typically, which of the following actions is NOT used to reduce process cycle time?

Options:

A.  

Analyzing current processes

B.  

Reducing queue times

C.  

Setting scheduling priorities

D.  

Implementing activity-based costing

Discussion 0
Question # 9

The purpose of using control charts is to

Options:

A.  

determine if the process is performing within specifications

B.  

evaluate process performance over time

C.  

determine how to recreate the process

D.  

detect the causes of nonconformities

Discussion 0
Question # 10

A meeting is called for all three shifts to determine the settings to be used on machine #45. This is an example of:

Options:

A.  

visual factory

B.  

kanban

C.  

poka-yoke

D.  

standard work

E.  

set up time reduction (SMED)

Discussion 0
Question # 11

Mathematically, the LEAST informative of the four measurement scales is

Options:

A.  

ratio

B.  

nominal

C.  

ordinal

D.  

interval

Discussion 0
Question # 12

A set of data from a process has 8 readings per sample and 50 samples. The mean of the 50 sample means is 12.62. The mean of the 50 ranges is 0.18.A customer requires that SPC charts be done on their forms which have spaces for only 5 readings per sample. What should be the UCL and LCL for the new averages chart?

Options:

A.  

12.53 and 12.71

B.  

12.58 and 12.66

C.  

11.61 and 13.63

D.  

none of the above

Discussion 0
Question # 13

A newspaper article describes a high positive correlation between obesity and orange juice consumption among six-year-olds. Parents who restrict the use of orange juice for their children have:

Options:

A.  

made a type I error

B.  

made a type II error

C.  

misunderstood margin of error

D.  

confused correlation with causation

Discussion 0
Question # 14

Which of the following techniques is NOT effective when a team leader is giving feedback to the team?

Options:

A.  

Describing the behavior in context

B.  

Describing the reasons for giving feedback

C.  

Giving feedback when it is convenient

D.  

Providing actionable guidance

Discussion 0
Question # 15

If it is desirable to maximize the response R, the following levels should be used:

Options:

A.  

A+ and B+

B.  

A+ and B–

C.  

A– and B+

D.  

A– and B–

E.  

none of the above

Discussion 0
Question # 16

Which one of the following is not a Process Improvement Methodology?

Options:

A.  

Lean

B.  

Six Sigma

C.  

Theory of Constraints

D.  

Kano Model

Discussion 0
Question # 17

Which of the following tools has the highest resolution?

Options:

A.  

A feeler gage

B.  

A gage block

C.  

A caliper

D.  

A micrometer

Discussion 0
Question # 18

Which of the following best describes a controlled variable whose influence on a response is being studied?

Options:

A.  

Replicate

B.  

Version

C.  

Level

D.  

Factor

Discussion 0
Question # 19

Which of the following will have the most influence on consumers’ perception of quality?

Options:

A.  

Industry standards

B.  

Company financial performance

C.  

Audit results

D.  

Service and repair policies

Discussion 0
Question # 20

Which value of x will minimize transmitted noise?

Question # 20

Options:

A.  

X1

B.  

X2

C.  

X3

D.  

X4

Discussion 0
Question # 21

The Graph which helps to identify and prioritize problems to be solved?

Options:

A.  

Control Chart

B.  

Histogram Chart

C.  

Fish Bone Graph

D.  

Pareto Chart

Discussion 0
Question # 22

This QFD matrix was used in the design process for a ball point pen. What symbol is appropriate for the square labeled 2?

Question # 22

Options:

A.  

B.  

C.  

D.  

none of the above

Discussion 0
Question # 23

A six sigma team has gathered data for a project proposal and is using the following notations.

I = Initial investment

C = Periodic maintenance cost

B = Benefits to be accrued

On the basis of the information above, which of the following is the criteria used to select a project?

Options:

A.  

0>+CIB

B.  

1>+CIB

C.  

1≤+CIB

D.  

0≤+CIB

Discussion 0
Question # 24

Lean Enterprise is based on the premise that anywhere work is being done which of these is also occurring?

Options:

A.  

Money is being spent

B.  

Waste is being generated

C.  

Waste is being calculated

D.  

Waste is being eliminated

Discussion 0
Question # 25

A black belt is developing a failure mode and effects analysis (FMEA) for the hamburger preparation station in a fast-food restaurant. The following ratings were developed for the low-heat temperature failure mode.

Severity = 9

Occurrence = 2

Detection = 1

What is the risk priority number (RPN) for this FMEA?

Options:

A.  

4

B.  

6

C.  

12

D.  

18

Discussion 0
Question # 26

After a team has engaged in diversion activities they may need to employ a tool for conversion. Examples of such a tool are:

I. nominal group technique

II. Multivoting

III. cause and effect diagram

IV. activity network diagram

V. matrix diagrams

Options:

A.  

III and IV

B.  

IV and V

C.  

II and III

D.  

I and II

Discussion 0
Question # 27

Find the value of (9) in the ANOVA table. Assume:

Question # 27

Options:

A.  

16.4

B.  

3.2

C.  

18.6

D.  

23.2

E.  

4.54

F.  

12.2

G.  

0.525

Discussion 0
Question # 28

There are 14 different defects that can occur on a completed time card. The payroll department collects 328 cards and finds a total of 87 defects. DPMO =:

Options:

A.  

87 ÷ 328

B.  

87 ÷ (328 × 14)

C.  

14 ÷ 87

D.  

87 ÷ 14 × 1,000,000

E.  

328 ÷ 87

F.  

87 × 1,000,000 ÷ (14 × 328)

Discussion 0
Question # 29

SCENARIO A Six Sigma team is measuring the moisture content of corn starch as it leaves the conveyer belt of a dryer. They collect one sample four cups of starch at times indicated in the chart at fixed locations labeled A, B, C, and D across the end of the belt. See the diagram below.

Question # 29

The data for a nine hour period are:

Question # 29

Question # 29

Which type of variation dominates? (Hint: Plot the points on the graph above.)

Options:

A.  

within sample

B.  

sample to sample within the hour

C.  

hour to hour

D.  

none of the above

Discussion 0
Question # 30

A project that lacks a clear definition of its scope and boundaries runs the risk of:

Options:

A.  

straying from the intended path

B.  

trying to solve unrelated problems

C.  

having difficulty in collecting baseline data

D.  

suffering morale problems

E.  

all the above

F.  

none of the above

Discussion 0
Question # 31

If the probability that event A occurs is 0.51, the probability that event B occurs is 0.64 and events A and B are statistically independent then:

Options:

A.  

A and B are mutually exclusive

B.  

the probability that both A and B occur is 0.3264

C.  

A and B can’t both occur

D.  

the probability that A occurs is 1-(probability that B occurs)

E.  

A and B have different standard deviations

Discussion 0
Question # 32

When comparing two vendors’ machines it is found that a sample of 1000 parts from machine A has 23 defectives and a sample of 1300 parts from machine B has 36 defectives. Do the data indicate that machine B has a higher rate of defectives?

Options:

A.  

yes

B.  

no

C.  

all of the above

Discussion 0
Question # 33

The primary metric for a project is reduced cost for process A .A consequential metric could be:

Options:

A.  

reduced cycle time

B.  

reduced scrap rate

C.  

reduced set-up time

D.  

all the above

E.  

none of the above

Discussion 0
Question # 34

Find the value of (4) in the ANOVA table. Assume:

Question # 34

Options:

A.  

16.4

B.  

3.2

C.  

18.6

D.  

23.2

E.  

4.54

F.  

12.2

G.  

0.525

Discussion 0
Question # 35

A population of size 1,000,000 has mean 42 and standard deviation 6. Sixty random samples, each of size 15 are selected. According to the Central Limit Theorem the distribution of the sixty sample means has a mean of approximately:

Options:

A.  

42

B.  

42/6

C.  

42/15

D.  

42/ 15

E.  

none of the above

Discussion 0
Question # 36

An experiment has seven factors with two levels each. The experiment has eight runs. This experimental design is called:

Options:

A.  

full factorial design

B.  

half fractional factorial design

C.  

interaction

D.  

none of the above

Discussion 0
Question # 37

A team wants a technique for improving consistency of assembly operations. They should use:

Options:

A.  

written and diagrammed work instructions

B.  

flow charts and process maps

C.  

cause and effect diagrams

D.  

Pareto chart

E.  

relationship matrix

Discussion 0
Question # 38

A team wants a technique for determining and displaying priorities based on frequency of various defect types. They should use:

Options:

A.  

written and diagrammed work instructions

B.  

flow charts and process maps

C.  

cause and effect diagrams

D.  

Pareto chart

E.  

relationship matrix

Discussion 0
Question # 39

A random sample is selected from a population of measurements. The mean of the sample is not equal to the mean of the population. This is due to:

Options:

A.  

Type I error

B.  

Type II error

C.  

sampling error

D.  

the population is not normal

E.  

measurements were not exact

Discussion 0
Question # 40

An automatic gaging system is to be installed in a process. The gage will insert data values into a data base from which machine adjustments will be made automatically. A critical factor in specifying the equipment is:

Options:

A.  

communication link between gage and computer

B.  

compatibility of software in the gage and in the computer

C.  

adequate manual over-rides

D.  

all of the above

Discussion 0
Question # 41

The Toronto plant produces appliances in the following distribution: Type A 23% Type B 42% Type C 35% A random sample of 300 appliances from the Texas plant has the following distribution: Type A 73 Type B 111 Type C 116 Is the distribution of appliances at the Texas plant the same as that at the Toronto plant?

Options:

A.  

yes

B.  

no

Discussion 0
Question # 42

The average weight of castings produced at the Nebraska foundry is 3.7 lbs. A new supplier from Kansas has submitted a batch of castings known to have normally distributed weights. A random sample of 10 has an average weight of 3.6 lbs. and standard deviation 0.06 lbs. Do these data indicate that the Kansas foundry produce lighter castings on average?

Options:

A.  

yes

B.  

no

Discussion 0
Question # 43

A population is bimodal. One hundred samples of size 30 are randomly collected and the 100 sample means are calculated. The distribution of these sample means is:

Options:

A.  

bimodal

B.  

approximately exponential

C.  

approximately Poisson

D.  

approximately normal

E.  

approximately uniform

Discussion 0
Question # 44

There are 14 different defects that can occur on a completed time card. The payroll department collects 328 cards and finds a total of 87 defects. DPU =

Options:

A.  

87 ÷ 328

B.  

87 ÷ (328 × 14)

C.  

14 ÷ 87

D.  

87 ÷ 14

E.  

328 ÷ 87

F.  

87 × 1,000,000 ÷ (14 × 328)

Discussion 0
Question # 45

(Refer to the previous problem) To estimate the within treatment variance the experimenters would calculate the variances of:

Options:

A.  

all 80 readings

B.  

the five replications for each run

C.  

the runs for which a factor is at its lowest level

Discussion 0
Question # 46

This table displays the inventory of fasteners in a storage cabinet. An item is selected at random from the fastener cabinet.

Question # 46

Find the approximate probability it is larger than 1/2.

Options:

A.  

.35

B.  

.65

C.  

.1106

D.  

.47

E.  

none of the above

Discussion 0
Question # 47

The word “champion” in the context of Six Sigma projects refers to:

Options:

A.  

the team that has had the most impact on the bottom line

B.  

the person who has coordinated teams most effectively

C.  

the individual who has outpaced all others in six sigma knowledge

D.  

none of the above

Discussion 0
Question # 48

A team wants a technique for obtaining a large number of possible reasons for excess variation in a dimension. They should use:

Options:

A.  

written and diagrammed work instructions

B.  

flow charts and process maps

C.  

cause and effect diagrams

D.  

Pareto chart

E.  

relationship matrix

Discussion 0
Question # 49

An engineer wants to try two hardening ovens to see whether they have different hardness scores. She cuts 8 pieces of bar stock in half, putting half of each in oven A and the other half in oven

B.  

The following data are collected:

Question # 49

Do the data indicate that the ovens have different average scores? Assume differences are normally distributed.

Options:

A.  

yes

B.  

no

Discussion 0
Question # 50

In a series of linked processes and associated feedback loops the product or service flows ________ and the information flows ________.

Options:

A.  

rapidly, slower

B.  

downstream, upstream

C.  

evenly, digitally

D.  

sooner, later

E.  

to the customer, from the supplier

F.  

none of the above

Discussion 0
Question # 51

The preferred method for determining statistically whether factor A or B is significant requires what additional information?

Question # 51

Options:

A.  

value of noise factors

B.  

values of responses in replicate runs

C.  

number of repetitions

D.  

ambient conditions during the experiment

E.  

blocking pattern

Discussion 0
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