CPTD Practice Questions

A.  

Review the laws and regulations regarding access to employee financial records.

B.  

Review company rules regarding accessing customer data.

C.  

Contact state regulators to determine if the loan manager's action is illegal.

D.  

Research vendors specializing in ethics training.

E.  

Review company policies on ethics and compliance.

F.  

Consult with the TD professional's direct manager about what to do first.

G.  

Consult with the compliance department.

A.  

It clarifies business strategy

B.  

It reduces business cycle times

C.  

It creates awareness and a sense of urgency

D.  

It analyzes key aspects of the corporate culture

A.  

Feedback from associates indicates that they would prefer annual training opportunities to learn new skills from the top sellers, in order to improve their opportunity to earn large sales commissions.

B.  

Store managers indicate they are not ready for the upcoming holiday season, due to inconsistent skills and capabilities among their teams, thereby preventing them from meeting their targeted revenues.

C.  

Feedback from their top sellers indicates that in the majority of instances clients were inclined to buy more items, versus a single item, when they could see how everything came together as a cohesive outfit.

D.  

Store managers have requested a two-day workshop that can be delivered at each store, focused on teaching their associates how to sell more items, thereby earning larger sales commissions.

A.  

Conceptualism

B.  

Behaviorism

C.  

Constructivism

D.  

Relativism