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CRT-211 Prepare for your Advanced Administrator Certification Exam (SP25) is now Stable and With Pass Result | Test Your Knowledge for Free

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CRT-211 Practice Questions

Prepare for your Advanced Administrator Certification Exam (SP25)

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Total Questions : 222

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Question # 11

An administrator has a request to create a Next Steps field for users to document what they need to do next on a lead. The field should allow users to format the text and be mapped to an opportunity when converted.

What type of field will satisfy these requirements?

Options:

A.  

Formula (Text)

B.  

Text Area (Long)

C.  

Text Area

D.  

Text Area (Rich)

Discussion 0
Question # 12

The administrator at Cloud Kicks needs to set up automation to update three fields on the Shipment custom object. Because of the effect these updates will have on some programmatic customizations, they need to happen in a very specific order.

How should the administrator configure the field updates to ensure the proper order.

Options:

A.  

Create three workflow rules in order, one workflow rule for each field update.

B.  

Create a process with one criteria node and three field updates in the correct order.

C.  

Create a process with three criteria nodes and stop after each action.

D.  

Create a workflow rule with three field updates entered in the correct order.

Discussion 0
Question # 13

Cloud Kicks has just released a new Process Builder on the Account in production. The end users keep getting error messages that prevent them from completing their updates to the Account.

Which three things should the administrator do to resolve this issue?

Choose 3 answers

Options:

A.  

Review the Error Email for the Process Builder and rectify the issues.

B.  

Manually make the updates to the Account as the logged-in user.

C.  

Deactivate the Process Builder in production.

D.  

Have the users refresh the Account page so they get the current Process Builder.

E.  

Fix the Process Builder in a sandbox and migrate the change to production.

Discussion 0
Question # 14

Ursa Major Solar (UMS) wants to improve Its customers’ ability to search for knowledge articles. UMS has already created categories for articles.

Which two additional chances should be made to improve search capabilities?

Choose 2 answers

Options:

A.  

Configure Global Search for specific search terms.

B.  

Create synonyms for specific search terms.

C.  

Configure Einstein Search for specific search terms.

D.  

Promote specific search terms for specific articles.

Discussion 0
Question # 15

How should an administrator ensure the appropriate number of digits are entered Into the custom encrypted field created to capture credit card numbers on the Opportunity object?

Options:

A.  

Use the credit card number mask type.

B.  

Define the number of mask characters.

C.  

Enter the number of digits at the field level.

D.  

Create a validation rule to ensure the length.

Discussion 0
Question # 16

Cloud Kicks (CK) has e sneaker maintenance plan that It Includes with all orders for Its new line of Bluetooth-enabled custom sneakers. The sneaker maintenance plan gives each customer 6 months of phone support in case they have Issues with their new sneakers. The administrator at CK is having a hard time keeping up with the work associated with managing the maintenance plan.

What should the administrator do to help manage the plan?

Options:

A.  

Use Flow to automatically create and assign entitlements.

B.  

Create a support process for the maintenance plan.

C.  

Ensure milestones are in place for the maintenance plan.

D.  

Set up and configure entitlement templates.

Discussion 0
Question # 17

The administrator at AW Computing implements multi-factor authentication using the Salesforce Authenticator app downloaded on company-provided iPhones. A sales rep breaks their phone and needs to update an opportunity record.

How should the administrator grant access for the sales rep?

Options:

A.  

Instruct the sales rep to log in from the company's VPN.

B.  

Delegate multi-factor identification to the sales rep.

C.  

Add the sales rep's IP address to the trusted IP ranges.

D.  

Generate a temporary identity verification code for the rep.

Discussion 0
Question # 18

When configuring a change set, which two practices should an administrator adhere to in order to ensure a successful deployment to production?

Choose 2 answers

Options:

A.  

Clone a change set to add forgotten dependent components to an uploaded change set.

B.  

Add permissions and access settings to outbound change sets in addition to the dependent component list.

C.  

Run deployment validations on the change set in the sandbox prior to uploading to production.

D.  

When deploying a new record type, ensure the new record type is the only component in the change set.

Discussion 0
Question # 19

Universal Containers has found duplicate contacts in Salesforce. The sales team administrator prevent duplicate records from being created.

Which two ways should the administrator customize duplicate management?

Choose 2 answers

Options:

A.  

Modify the Global Picklist Value Sets.

B.  

Configure custom duplicate rules.

C.  

Create custom matching rules.

D.  

Set up mobile duplicate alerts.

Discussion 0
Question # 20

Ursa Major Solar uses the custom object Product Development to track Ideas R&D is wording on. A former administrator added the custom object Potential Name with a lookup to Product Development to allow R&D to track names under consideration for those product. The R&D manager recently ran a record and noticed several potential names where the relationship to the Product Development record was missing. The current administrator needs to change this relationship to master detail to ensure a potential name only exists when there is product development.

Which two options are available for altering the existing Potential Name records for the deployment of this change to be successful?

Choose 2 answers

Options:

A.  

Move any Potential Name records with blank lookup fields to the recycle bin.

B.  

Assign any Potential Name records with blank lookup fields to an existing record from Product Development.

C.  

Remove any existing data in the lookup field n Potential Name records

D.  

Remove the lookup field from the page layout so the data is maintained without changes.

Discussion 0
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