Certified Supply Chain Professional Exam
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Total Questions : 510
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Which of the following actions is in accordance with the Ten Principles in the United Nations (UN) Global Compact?
Allowing for organizational restructuring is an example of which of the following steps in creating successful strategic alliances among suppliers?
When an importer and manufacturer are operating in a free trade zone, payment of a customs duty is triggered when products are:
Direct shipment distribution typically offers which of the following advantages?
The strategy to implement supplier relationship management has been developed. The most appropriate next step is to:
Which of the following processes would a company use to evaluate the risk profile for end-of-life planning for a product family?
A juice manufacturer wants to determine the time required to convert a dollar spent on materials into a dollar received in sales. Which of the following metrics would be most appropriate to make this determination?
Which of the following metrics is the most appropriate measure of the availability of products to ship in a make-to-stock environment?
Attaching a fuel tank cap to a fuel tank door on a car is an example of which of the following lean techniques?
Which of the following statements regarding intellectual property protection is correct?
The most appropriate benchmark for an organization to use to evaluate its supply chain management practices is a firm that:
Which of the following types of lead times is related most closely to a supplier performance measure?
Quality function deployment (QFD) is a methodology designed to ensure that:
Which of the following processes is key to customer relationship management (CRM)?
A company has recently implemented a vendor-managed inventory (VMI) program with several key suppliers but quality issues are disrupting production. Which of the following actions would be more effective in dealing with these issues?
Companies with manufacturing facilities in one country are more cost-competitive in exporting goods to world markets when:
A company is aggressively pursuing improvements in the financial performance of its supply chain. The company should first focus its efforts on which of the following metrics?
A company distributes products through a multitiered distribution network. Recently there has been high demand variability for a mature product that had experiencedstable demand for several years. The most appropriate way to address the variability of demand is to:
Producing finished goods in a manufacturing environment has which of the following financial impacts?
In a supply chain network, the distribution center (DC) provides which of the following functions for the factory?
Which of the following factors is the most important driver of supply chain change?
In order to achieve economies of scale, a manufacturer is interested in producing large quantities. Which of the following functions of inventory will assist the manufacturer in achieving this goal?
Which of the following objectives is a major principle of theory of constraints (TOC) accounting when applied to a supply chain?
A manufacturer has direct relationships with its tier 1 suppliers. Which of the following supplier capabilities is a benefit to the manufacturer establishing a direct relationship with lower-tier suppliers?
Which of the following cost elements typically would be included in the cost of carrying inventory?
Which of the following documents includes the valuation of goods for assessment of duties?
A company that produces standardized products and sells them through retailers via a responsive transportation system has decided to expand its sales with an online store for customized products. Which of the following distribution strategies would be the most appropriate for the business-strategy change?
Keeping all other factors equal, a company typically will try to maintain higher service levels for products with:
A media company offers a majority of its movies through a specific distributor. The media company is beginning to produce content for a new foreign market to which the distributor has exclusive access. To maximize savings and gain entry to this new market, the media company should:
A firm has identified groups of customers based on specific characteristics the customers desire from products and services the firm can provide. Characteristics include lead times, pricing tiers, and service levels. The firm is engaged in which of the following activities?
Risk pooling enables a lower total inventory level without affecting service levels based on which of the following assumptions?
A firm supplies a single line of products to consumers using retail stores and on-line sales, distributors, and wholesalers. Currently the firm has common pricing and response times for sales in each sales channel. Which of the following tools is most appropriate to employ to improve profitability?
A company’s decision to charge different prices for the same service sold in different market segments is most likely based on which of the following metrics?
Which of the following actions typically would be considered part of a reverse logistics strategy?
A company considers outsourcing its information technology support to a low-cost region on another continent. The company currently has no business presence there. Which of the following actions is most effective in helping to select a service provider?
A manufacturer of plastic components that are sold either directly or through distributors wants to identify the requirements of the end customers for each market segment. Which of the following approaches would be most appropriate?
Maintaining a long-term collaborative relationship with a trading partner requires:
Which of the following benefits of supplier relationship management typically results from collaboration with a few critical suppliers?
The focus of collaborative supply chain management differs from a transactional approach by its emphasis on the:
Which of the following scenarios represents a correct application of the Supply-Chain Operations Reference-model (SCOR)?
Supply chains delivering products or services are most able to respond quickly to changing market requirements when:
Which of the following considerations is an important supply chain design decision?
The primary reason for a firm to pursue strategic supply chain activities is to:
A company's annual cost of goods sold is $350 million, and inventory carrying cost is 18%. The company averages four inventory turns. The cost savings resulting from increasing inventory turns from four to six would be:
Which of the following indicators is most appropriate to use as a measure of supply chain utilization?
A large wholesaler formerly owned a number of delivery trucks. The wholesaler sold all of its trucks and now purchases transportation services from fleet operators. This is an example of which of the following strategies?
Which of the following outcomes is a benefit typically expected of customer relationship management (CRM)?
The use of a seasonal index as a forecasting technique measures the ratio of the:
Implementation of supply chain applications based on which of the following technologies is most likely to have the lowest fixed costs?
Distribution from which of the following types of sites enables goods to enter a country, undergo further modification, and then be exported without paying customs duties?
A product design that can be produced to requirements even when conditions in the production process are unfavorable typically is known as what type of design?
Which of the following strategies can be used to help manage global risks?
A firm is undertaking a revision of its financial metrics to make them more comprehensive and has decided to use metrics such as return on investment (ROI), return on assets (ROA), and economic value added (EVA). This is an example of utilizing which of the following types of metrics?
When a company undertakes a win-back strategy without considering the profitability of customer accounts, it is neglecting which of the following key elements?
Bar codes and radio frequency identification systems are key technologies in supply chain systems because they perform which of the following functions?
A company that has consistently achieved a high level of on-time delivery performance has decided to reduce its inventory level significantly. Which of the following outcomes is the most likely effect of that decision on the company's on time delivery performance?
Which of the following factors typically is most important in successfully implementing sales and operations planning (S&OP)?
A firm has discovered a product quality issue. What should be the first step in responding to this issue?
A corporation must consider which of the following factors when selecting its enterprise resources planning system?
A company ships from its manufacturing facilities directly to its warehouses. If the number of warehouses increases, transportation costs between manufacturing facilities and warehouses most likely will:
Which of the following strategies would increase overall supply chain risk?
The most appropriate reason for a business to comply with the United Nations (UN) Global Compact practices typically would be to:
A company that sells engineered-to-order products is planning implementation of a supplier relationship management system (SRM) for direct materials. Which of the following factors is most likely to make the implementation difficult?
A company that is focused on customer relationship management is most likely to take which of the following actions for customers who have been profitable over time?
TESTED 29 Apr 2024
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