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Salesforce Customer Data Platform (CDP) Exam (WI24)

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Total Questions : 194

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Question # 1

Salesforce CDP supports these content file formats?

Options:

A.  

.txt

B.  

.csv

C.  

.tsv

D.  

.json

Discussion 0
Question # 2

How does a CDP help reduce advertising costs?

Options:

A.  

By targeting customers efficiently in their preferred channel

B.  

By reducing the manual process from media buying

C.  

By increasing the transparency of media spend

D.  

By helping marketers understand the price of media

Discussion 0
Question # 3

Which operator can be used to find individuals whose loyalty is gold, platinum or

higher?

Options:

A.  

Is In

B.  

Is between

C.  

Is less than or equal to

D.  

Is greater than

Discussion 0
Question # 4

What is the result of a segment using two separate containers linked by an AND:

SalesOrder.PurchasedItem = ‘Yellow’ AND SalesOrder.PurchasedItem = ‘Belt’?

Options:

A.  

Customer who purchased only ‘Yellow Belt’ items on the purchase.

B.  

Customer who purchased any yellow product and also purchased belt of any color.

C.  

Customer who purchased ‘Yellow Belt’ as a single product on the purchase.

D.  

Customer who purchased ‘Yellow Belt’, or any ‘yellow’ item, or any ‘belt’ items on the purchase

Discussion 0
Question # 5

What is the Subject Area for any Organization, Individual, or Member in the Cloud Information Model?

Options:

A.  

Membership

B.  

Global Account

C.  

Individual

D.  

Party

Discussion 0
Question # 6

Which two files are activated to Cloud File storage for each segment publish?

Options:

A.  

A file that contains the segment members with additional attributes

B.  

A file that contains the segment definition

C.  

A file that contains calculated insights

D.  

A file that contains security credentials

Discussion 0
Question # 7

What is the max limit of records retrieved by the profile and query APIS in a single call?

Options:

A.  

1000

B.  

No max limit

C.  

4999

D.  

9999

Discussion 0
Question # 8

How can a Data Subject Rights request from a customer be submitted to Salesforce CDP?

Options:

A.  

Using the consent API

B.  

Using a dedicated field in data stream

C.  

Using a dedicated data stream

D.  

Using Data Explorer

Discussion 0
Question # 9

Which type of measures with aggregate functions are supported?

Options:

A.  

Date

B.  

Text

C.  

Numeric

D.  

Boolean

Discussion 0
Question # 10

What are the two benefits of Calculate Insights compared to Segment criteria?

Options:

A.  

It creates simple logic on row-based operations

B.  

It creates reusable contents

C.  

Marketer friendly drag and drop interface

D.  

It performs complex queries on multiple objects

Discussion 0
Question # 11

What can be customized in the Salesforce CDP canonical model?

Options:

A.  

Objects, fields, and relationships

B.  

Objects

C.  

Objects and fields

D.  

Fields

Discussion 0
Question # 12

Which two options are available for setting up a publishing schedule in segmentation?

Options:

A.  

Data Stream schedule

B.  

Manual

C.  

Automated every 12 or 24 hours

D.  

Einstein Insights

Discussion 0
Question # 13

Which three types of data can Identity Resolution combine into a unified Profile?

Options:

A.  

Corporate Performance

B.  

Behavioral

C.  

Transactional

D.  

Product

E.  

Profile

Discussion 0
Question # 14

Which of the following cannot be used in Segmentation? (Choose 2)

Options:

A.  

Numeric Measures

B.  

Text Measures

C.  

Aggregate Functions

D.  

Date Time Measures

Discussion 0
Question # 15

What is a key driver of value for Salesforce CDP?

Options:

A.  

The ability to enable integrations via api’s between different systems within an organization

B.  

The ability to sell customer data

C.  

The ability to merge customer information from various systems to create a single view of the customer

D.  

The ability to enable seamless customer transactions

Discussion 0
Question # 16

Which data bundle sources are available out of the box to create Data Streams from Marketing

Cloud?

Options:

A.  

Email only

B.  

Email and MobileConnect

C.  

Email, MobileConnect and MobilePush

D.  

Email, MobileConnect, MobilePush and GroupConnect

Discussion 0
Question # 17

A developer wants to create a segment for a birthday campaign which is refreshed every day

and activate

D.  

Which operator should he use?

Options:

A.  

Is Birthday

B.  

Is This Year

C.  

Is Anniversary Of

D.  

Is Between

Discussion 0
Question # 18

What is the maximum limit of the number of records for Full Refresh Extract Method?

Options:

A.  

10 million

B.  

40 million

C.  

50 million

D.  

No hard limit

Discussion 0
Question # 19

How does an admin increase the consolidation rate for identity resolution?

Options:

A.  

Add more matching rules to broaden the search of matches

B.  

Change the ignore empty value option

C.  

Change all reconciliation rules to source sequence

D.  

Reduce the number of matching rules

Discussion 0
Question # 20

What does the source sequence reconciliation rule do in Identity Resolution?

Options:

A.  

Source data from disparate systems across the enterprise.

B.  

Reconcile data by data that’s most frequent across records.

C.  

Sort data sources in order of most to least preferred for inclusion in Unified Profile.

D.  

Includes data from sources where the data is alphanumerically sequenced.

Discussion 0
Question # 21

What is the cardinality between individual and contact point objects?

Options:

A.  

One to one

B.  

Many to one

C.  

Many to many

D.  

One to many

Discussion 0
Question # 22

Which of these three CRM objects do reconciliation rules operate across?

Options:

A.  

Contact

B.  

Party Identification

C.  

Individual

D.  

Lead

E.  

Contact Point Email

Discussion 0
Question # 23

Which data type is collected by a company that does not have any direct relationship with

the customer?

Options:

A.  

Partner data

B.  

First party data

C.  

Second party data

D.  

Third party data

Discussion 0
Question # 24

Options to load company's external customer management data in nearly real time

Options:

A.  

CRM connector

B.  

Bulk load through S3 bucket

C.  

Ingestion API

D.  

MuleSoft Connector

E.  

Custom Connector

Discussion 0
Question # 25

What is the purpose of Identity Resolutions?

Options:

A.  

Increase the size of your mailable customer list

B.  

Perform data hygiene on large data set

C.  

Build a cohesive, omnichannel view of customers

D.  

Drive more revenue through ecommerce channels

Discussion 0
Question # 26

Which of the following are characteristics of Formulas? (Choose 2)

Options:

A.  

Simple logic on a row-based operation

B.  

Ease of use, self-service

C.  

Highly reusable content

D.  

Attribute updated regularly

Discussion 0
Question # 27

What is the process called of Cleaning, Deduplicating, Merging data into a single ID?

Options:

A.  

Data Unification

B.  

Data Mining

C.  

Data Cleansing

Discussion 0
Question # 28

What is the process of merging, cleaning and deduplicating data to a single ID mapped back to a person?

Options:

A.  

Data Visualization

B.  

Data Unification

C.  

Data Cleansing

D.  

Data Mining

Discussion 0
Question # 29

Which are the following actions can be applied to a previously created segment? (Choose 3)

Options:

A.  

Deactivate

B.  

Copy

C.  

Reactivate

D.  

Delete

E.  

Export

Discussion 0
Question # 30

Which CDP Objects are available as tables via the Tableau connector to discover new insights about customers?

Options:

A.  

Calculated Insights

B.  

All Objects

C.  

Unified Profile

D.  

Data Model Objects

Discussion 0
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