Exam style questions across every Plat-UX-101 domain
Last Update 4 days ago
Total Questions : 166
Start with our free Plat-UX-101 practice questions, carefully crafted to mirror the domains, phrasing, and difficulty of the real Salesforce Designers exam. Each Plat-UX-101 exam question comes with a detailed rationale that explains not just which answer is correct but why the others fall short. That's how concepts stick. Use the free set to benchmark yourself: identify your Salesforce weak domains, see where you're losing marks, and build a focused study plan in minutes.
A UX Designer has been asked to improve Salesforce adoption among sales representatives at Cloud Kicks. After conducting stakeholder and user interviews, the designer finds there is no clear, consistent sales process. What should the designer do next?
A UX Designer needs to create a visual representation of a user's series of steps to achieve a meaningful goal. Which UX design method should be used?
Cloud Kicks is incorporating Relationship Design principles into its business model and customer offerings wherever possible. Which principle would represent their company strategy?
A Sales team is having trouble interacting with Contact records in Sales Cloud. They cannot find the information they need, and many of the visible record fields are not relevant to sales activities. On top of that, they complain the page load time is very long. Which approach should be recommended to improve their experience?
Cloud Kicks wants to prevent its sales agents from being able to save a new account unless they have entered the phone number in the correct format and with the correct number of digits. A validation rule would then prevent the new account from saving. Which method should be used to improve the user experience in the simplest way while preventing errors?
A UX Designer wants to build on a human-centered design by focusing on more than just an individual person and is considering engaging, connected, and social value-driven solutions. What is the designer practicing?
Cloud Kicks has identified that users are getting anxious over a multiple-step custom Screen Flow with no way of visualizing its completeness. What should be done to improve the user experience?
Cloud Kicks (CK) wants to build a custom component for a complex opportunity process. CK's UX Designer is creating a three-step flow with modals and needs to select the main buttons for the "Continue", "Cancel", and "Back" actions. Which set should be chosen to adhere to the Salesforce Design System guidelines for button usage?
Cloud Kicks' digital support representatives have different needs and requirements for Knowledge articles than customers. Customers need to see: Some Knowledge articles, not all; Articles organized in different categories; Different fields than support representatives. Which consideration should be made when determining how to present Knowledge articles to each audience?
Cloud Kicks wants to create a new service experience, increasing user satisfaction for internal and external users. Which tool should a UX Designer use to document a user's archetypical characteristics, goals, common tasks, and pain points?
