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Two Ways to Mastery: Learn with the PDF, Validate with the CIS-SAM Simulator. Know You're Ready and Pass with 100% Confidence. Your Complete CIS-Software Asset Management Success Package: Study Anywhere, Test Anywhere.
Certified Implementation Specialist - Software Asset Management Professional Exam
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ServiceNow CIS-SAM Questions and Answers
Define the three catalogs that support the request and procurement process.
If a customer does not like the way reconciliation runs or calculates compliance, it is okay to modify the scripts includes, business rules and other logic to accommodate the business requirement.
A user is notified their software install has been flagged for reclamation. The user declines approval.
What is the next step in the workflow?
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The Certified Implementation Specialist - Software Asset Management Professional (CIS-SAM) certification is offered by ServiceNow and focuses on expertise in implementing and managing software asset management solutions using ServiceNow's platform.
Key topics include Software Asset Management fundamentals, ServiceNow SAM module, software discovery and inventory, license management, compliance and optimization, software lifecycle management, integration with other IT processes, reporting and analytics, and best practices.
A Software Asset Manager oversees software assets, manages licenses, ensures compliance with licensing agreements, and optimizes software usage to reduce costs.
ServiceNow’s SAM module provides features for tracking and managing software assets, ensuring compliance, and optimizing usage through its integrated platform.
Software discovery helps identify and track all software assets in an organization, ensuring accurate inventory management and compliance with licensing agreements.
License management ensures that software usage adheres to licensing agreements, avoids compliance issues, and optimizes license usage to reduce costs.
SAM contributes to cost optimization by tracking software usage, identifying underutilized licenses, and ensuring compliance to avoid penalties and unnecessary expenses.
A SAM Consultant provides expertise in implementing and optimizing SAM solutions, including the use of ServiceNow, to help organizations manage their software assets effectively.
Integrating SAM with other IT processes, such as asset management and change management, enhances coordination, improves efficiency, and ensures comprehensive management of IT assets.
TESTED 30 Nov 2025
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