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Certified Implementation Specialist - Software Asset Management Professional Exam

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Total Questions : 141

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Question # 1

What is used to identify and normalize software installed in an environment?

Options:

A.  

Software Discovery Mode

B.  

Software Installation Model

C.  

Software Model

D.  

Software Normalization Model

E.  

Software Reconciliation Model

Discussion 0
Question # 2

You have a contract that is getting ready to expire. What options do you have for handling this contract and remaining compliant? (Choose three.)

Options:

A.  

Reject

B.  

Extend

C.  

Cancel

D.  

Activate

E.  

Delete

F.  

Renew

Discussion 0
Question # 3

A(n)__________ is required for a user or device to consume software rights.

Options:

A.  

License

B.  

Allocation

C.  

Entitlement

D.  

Workflow

Discussion 0
Question # 4

When creating a reportable bar graph view of License Metrics, you can use which of the following options to refine how you view license metric data?

Options:

A.  

‘Group by’ or ‘Stacked by’

B.  

‘Group by’ and ‘Stacked by’

C.  

‘Stacked by’

D.  

‘Group by’

Discussion 0
Question # 5

By default, which ServiceNow role can run on-demand reconciliation?

Options:

A.  

sam_user

B.  

sam_reconcile_user

C.  

sam_cmdb_user

D.  

sam_admin

E.  

sam_manager

Discussion 0
Question # 6

Which of the following are true of plugins? (Choose two.)

Options:

A.  

Plugins can be disabled or deactivated when no longer in use.

B.  

Plugins can be activated by default in the base ServiceNow system.

C.  

When a plugin is active you cannot hide its functionality.

D.  

Plugins are stand-alone and do not depend on other plugins being activated.

E.  

Plugins are software components that provide specific features and functionalities.

Discussion 0
Question # 7

Client access is the right to use for a specific amount of time.

Options:

A.  

True

B.  

False

Discussion 0
Question # 8

A user is notified their software install has been flagged for reclamation. The user declines approval.

What is the next step in the workflow?

Options:

A.  

Nothing happens.

B.  

The user’s manager must approve or decline the reclamation.

C.  

The reclamation candidate is removed from the candidate list.

D.  

The software is reclaimed since it was not in use.

Discussion 0
Question # 9

Define the three catalogs that support the request and procurement process.

Question # 9

Options:

Discussion 0
Question # 10

If a customer does not like the way reconciliation runs or calculates compliance, it is okay to modify the scripts includes, business rules and other logic to accommodate the business requirement.

Options:

A.  

True

B.  

False

Discussion 0
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