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Free Certified Business Analyst - Foundation Practice Questions

Question # 11

A use case Place Order must always invoke a related use case Check Credit. How is the association between the two use cases shown?

Options:

A.  

By a solid line with no arrowhead or stereotype.

B.  

By a broken, arrowed line stereotyped with the word «extend».

C.  

By a broken, arrowed line stereotyped with the word «e>include».

D.  

By a broken, arrowed line stereotyped with the word «include».

Discussion 0
Question # 12

One of Porter's five forces explicitly considers industry competitors. Which of the following is the Key Focus' of this force?

Options:

A.  

A Competitor's external marketing campaign.

B.  

The products offered by Competitors.

C.  

Rivalryamong existing Competitors.

D.  

The market share of known Competitors.

Discussion 0
Question # 13

Which of the following BEST describes the cause of a bottleneck in a business process?

Options:

A.  

A step where one actor passes the process to another actor.

B.  

A mismatch between the capacities of related process steps.

C.  

An unnecessary step or steps in a sequence of process steps.

D.  

A number of related steps that are carried out by different actors.

Discussion 0
Question # 14

Which stage in the waterfall model is considered as several separate stages in the V model?

Options:

A.  

Development.

B.  

Analysis.

C.  

Testing.

D.  

Design.

Discussion 0
Question # 15

An analyst investigating a sales system wishes to ask questions about how a customer order form is completed in the current system. What investigation technique is the analyst using?

Options:

A.  

Activity sampling.

B.  

Protocol analysis.

C.  

Document analysis

D.  

Structured observation.

Discussion 0
Question # 16

Which investigation technique is supported by use case' descriptions?

Options:

A.  

Scenario Analysis.

B.  

Questionnaires.

C.  

Document Analysis.

D.  

Interviewing.

Discussion 0
Question # 17

A business case for a project claims that the new system will provide managers with more time to think creatively about strategic issues. What would this be classified as in a cost-benefit analysis?

Options:

A.  

An intangible cost.

B.  

A tangible benefit.

C.  

An intangible benefit.

D.  

A tangible cost.

Discussion 0
Question # 18

An airline wishes to assess the punctuality of its flights. What type of business activity would do this?

Options:

A.  

An enabling activity.

B.  

A controlling activity.

C.  

A planning activity.

D.  

A monitoring activity.

Discussion 0
Question # 19

Which of the following is considered by the Boston Box?

Options:

A.  

Power/influence.

B.  

Impact.

C.  

Market share.

D.  

Gross profit.

Discussion 0
Question # 20

A company provides a help desk facility to support users of their computer software. How would the provision of this facility be classified on their value chain?

Options:

A.  

As an Inbound Logistics activity.

B.  

As a Sales and Marketing activity.

C.  

As a Technology Development activity.

D.  

As a Service activity.

Discussion 0

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