Free Certified Implementation Specialist - Discovery Practice Questions

The image shows a part of a horizontal pattern in Pattern Designer that uses the WMI Query operation to retrieve information about the processes running on a Windows server. The operation takes a WQL query as an input parameter and returns a tabular variable that contains the results of the query. The tabular variable is named ‘WMI Query’ by default, but it can be renamed by the user. The WQL query in the image selects four attributes from the Win32_Process class: Name, MaximumWorkingSetSize, PageFaults, and PeakVirtualSize. These attributes are stored as scalar variables in the tabular variable, and they can be accessed by using the dot notation, such as WMI Query.Name or WMI Query.MaximumWorkingSetSize. Therefore, the most probable results of the image are a tabular variable named ‘WMI Query’ and two scalar variables named ‘MaximumWorkingSetSize’ and ‘PeakVirtualSize’.

To troubleshoot discovery issues from a discovery status in ServiceNow, the following related lists can be particularly useful:

Discovery Log- Provides detailed logs of the discovery process, helping to identify errors or issues encountered during discovery.

ECC Queue- Shows the messages and data passed between the ServiceNow instance and the MID Server, offering insights into the communication and data exchange during discovery.

Devices- Lists the devices discovered in the process, allowing for a direct view of the results and any potential issues with specific devices.

The "Running Processes" list is not typically used for troubleshooting discovery processes as it relates more to the operational aspects of the server or device rather than the discovery process itself.References= ServiceNow Discovery documentation, specifically the sections on Discovery troubleshooting and analysis, and the use of related lists for monitoring and troubleshooting purposes.

The Automation Error Messages list displays the errors that occurred during the execution of Discovery automation scripts. From this list, you can view the details of each error, such as the script name, the error message, the device, and the time. You can also perform actions on the errors, such as retrying the script, ignoring the error, or creating an incident. To do so, you can use the options on the right navigation pane, which are categorized as follows1:

SELECT ALL: This option allows you to select all the errors in the list.

SELECT ONE: This option allows you to select one error in the list by clicking on the checkbox next to it.

ACTION ON SELECTED: This option allows you to perform an action on the selected errors, such as Retry, Ignore, or Create Incident. You can also choose to perform the action on all the errors in the list by selecting the All option from the drop-down menu.

ACTION ON ALL: This option allows you to perform an action on all the errors in the list, regardless of the selection. You can choose from the same actions as the ACTION ON SELECTED option.