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Free Certified Implementation Specialist - Service Mapping Practice Questions

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Total Questions : 106

Start with our free CIS-SM practice questions, carefully crafted to mirror the domains, phrasing, and difficulty of the real CIS-Service Mapping exam. Each CIS-SM exam question comes with a detailed rationale that explains not just which answer is correct but why the others fall short. That's how concepts stick. Use the free set to benchmark yourself: identify your ServiceNow weak domains, see where you're losing marks, and build a focused study plan in minutes.

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Question # 21

In Service Mapping, which one of the following best describes the process of discovery after an Entry Point is configured?

Options:

A.  

For each pattern that supports the Entry Point Type, run all the Identification Sections and run all Extension Sections.

B.  

For each pattern that supports the Entry Point Type, run Identification Sections until one finishes successfully and then run all Extension Sections for the pattern.

C.  

For each pattern that supports the Entry Point Type, run all the Identification Sections that finish successfully and then run each Extension Section for the pattern.

D.  

For each pattern that supports the Entry Point Type, run Identification Sections until one finishes successfully and then run Extensions Sections until one finishes successfully.

Discussion 0
Question # 22

To begin the configuration of tag-based services, tag values must be defined where?

Options:

A.  

Tag categories

B.  

Tag catalogs

C.  

Tag-based service families

D.  

Tag libraries

Discussion 0
Question # 23

Which is the most common risk that can negatively impact a Service Mapping engagement?

Options:

A.  

The customer is not using Active Directory for credential authentication

B.  

The customer external firewall only communicates on outbound port 80 and 443

C.  

The customer security team is not made aware early enough in the engagement of the credential requirements

D.  

The MID Server resource requirements are beyond capacity of the customer

Discussion 0
Question # 24

In Service Mapping, which one of the following is true if host discovery fails on the entry point configuration item?

Options:

A.  

Service Mapping will stop until the discovery of the host is successful

B.  

Service Mapping will continue to discover just the applications comprising the service

C.  

Service Mapping will continue to discover just the connections comprising the service

D.  

Service Mapping will continue to discover applications and connections comprising the service

Discussion 0
Question # 25

Assume an Apache Web Server Identifier Entry is configured as shown:

Question # 25

If the Apache Web Server Discovery Pattern has a step configured to collect the Configuration file data but NOT configured with a step to collect the Version information, what will happen when executing a Service Mapping discovery?

Options:

A.  

An identification error will occur.

B.  

The Apache Web Server CI will be reclassified as a Web Server CI.

C.  

The Apache Web Server configuration item will be discovered successfully and either inserted or updated in the CMD

B.  

D.  

A duplication error will occur.

Discussion 0
Question # 26

Service Mapping uses which table to build tag-based maps from?

Options:

A.  

Application Service [cmdb_ci_service_discovered]

B.  

Application [cmdb_ci_app]

C.  

Key Value [cmdb_key_value]

D.  

Servers [cmdb_ci_server]

Discussion 0
Question # 27

During Service Mapping discovery, which one of the following is used to uniquely identify a configuration item to determine updates or inserts into the CMDB?

Options:

A.  

Identification Rules

B.  

Reconciliation Rules

C.  

Coalesce Values

D.  

Reconciliation Keys

Discussion 0
Question # 28

Which one of the following represents the path in the following URL?

http://somehost.com:8080/comics/marvel/index.html?name=x-men#DOWNLOADING

Options:

A.  

name=x-men

B.  

comics/marvel/index.html

C.  

somehost.com:8080

D.  

/comics/marvel/

Discussion 0
Question # 29

When a Windows Server is reclassified from the Server [cmdb_ci_server] table to the Windows Server [cmdb_ci_win_server] table, which one of the following describes the process that occurred?

Options:

A.  

Class Change

B.  

Class Upgrade

C.  

Class Switch

D.  

Class Downgrade

Discussion 0
Question # 30

Given the CMDB class structure shown, which types of Configuration Items (CIs) will be included in a report run against the Server [cmdb_ci_server] table?

Question # 30

Options:

A.  

CIs defined directly in Server [cmdb_ci_server] table and all parent classes

B.  

CIs defined directly in Server [cmdb_ci_server] table and all child classes

C.  

CIs defined directly in the Server [cmdb_ci_server] table

Discussion 0

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