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Free Certified Supply Chain Professional Exam Practice Questions

Question # 181

Which of the following actions is most likely to increase total supply chain risk?

Options:

A.  

Standardizing components used in a product family

B.  

Expanding operations to multiple locations

C.  

Consolidating manufacturing locations

D.  

Reducing the supplier base for commodity-type components

Discussion 0
Question # 182

A company is formally adhering to the principles of the UN Global Compact. After a review of their supply chain, they have found that a key supplier is in violation of the compact. The best action for the company to do first is:

Options:

A.  

do nothing. The company is not responsible for compliance of suppliers.

B.  

replace the supplier as soon as possible with a compliant supplier.

C.  

notify the supplier of non-compliance.

D.  

require the supplier to become compliant.

Discussion 0
Question # 183

It is most appropriate to measure spending per customer as a proportion of profitability during which of the following phases of a supplier/customer relationship?

Options:

A.  

Customer acquisition

B.  

Customer retention

C.  

Customer dependency

D.  

Strategic customer care

Discussion 0
Question # 184

The most important challenge to consider when sourcing globally is:

Options:

A.  

the identification of sources capable of producing the materials.

B.  

the availability of low-cost labor and energy.

C.  

complying with specific import/export issues.

D.  

balancing the difference between piece price and total cost.

Discussion 0
Question # 185

Which of the following factors typically is most important in successfully implementing sales and operations planning (S&OP)?

Options:

A.  

Involvement of specialists from all functional groups within an organization

B.  

Creation of a dedicated S&OP organizational unit

C.  

Involvement and accountability at senior management level

D.  

Focus on 3 months to 18 months in the future

Discussion 0
Question # 186

Benchmarking a firm's performance against industry competitors is most valuable because it can reveal:

Options:

A.  

a competitor's manufacturing processes.

B.  

a firm's leadership ranking relative to industry peers.

C.  

which processes require improvement.

D.  

that no further improvement is possible.

Discussion 0
Question # 187

A company that is focused on customer relationship management is most likely to take which of the following actions for customers who have been profitable over time?

Options:

A.  

Reduce the cost of serving them.

B.  

Target them for higher margin services.

C.  

Target them for greater attention.

D.  

Charge them for administrative services used.

Discussion 0
Question # 188

A company wants to implement a system for managing environmental compliance with legislative and regulatory requirements. Which of the following sustainability tools is most appropriate?

Options:

A.  

ISO 14000

B.  

Global Reporting Initiative (GRI)

C.  

ISO 26000

D.  

UN Global Compact

Discussion 0

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