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Free ISTQB Certified Tester-Foundation Level - Usability Testing Practice Questions

Question # 1

Which of the following is a principal task of the usability test moderator role?

Options:

A.  

Define testing tasks

B.  

Log usability problems

C.  

Create a survey plan

D.  

Write a usability test plan

Discussion 0
Question # 2

The usability team has written a usability test report. The report has the following structure:

Executive summary (1 page)

Table of contents (1 page)

Findings and recommendations (5 pages)

Objectives (2 pages)

Purpose (2 pages)

Contacts (1 page)

Which best practice does this usability test report violate?

Options:

A.  

The report makes use of usability jargon

B.  

The report misses positive findings

C.  

The report is too long

D.  

The report misses a description of the evaluation method

Discussion 0
Question # 3

A “usability test participant” …

Options:

A.  

... helps to set up the system used for the usability test.

B.  

... is a person who observes a usability test.

C.  

... can be the organizer of a usability test.

D.  

... is a representative user who solves typical tasks in a usability test.

Discussion 0
Question # 4

Your last 20-pages usability test report wasn’t received well by the developers; only two of the 25 usability problems have been fixed. This time, you want to stick to the best practices in order to obtain better acceptance by the development team.

What are you going to do differently this time?

Options:

A.  

Include positive findings in the report, not only usability problems

B.  

Include contact details of the test participants so that the development team can contact them in case they have questions

C.  

Add the low-priority findings you didn't include in the first report

D.  

Make the report more detailed and longer

Discussion 0
Question # 5

Which of the following is the highest WCAG conformance level, promising the most accessible content?

Options:

A.  

Double A (AA)

B.  

Single A (A)

C.  

Triple A (AAA)

D.  

Quadruple A (AAAA)

Discussion 0
Question # 6

In a short conversation, a potential customer mentions that accessibility is of great importance to them. What does this mean?

Options:

A.  

They focus on quantitative usability evaluations

B.  

They focus on agile development

C.  

They also seek to address users with limitations

D.  

They use prototyping in their development process

Discussion 0
Question # 7

Which of the following is a key activity in a usability test session?

Options:

A.  

Test the set up and modify the test script if needed

B.  

Moderate the usability test

C.  

Extract usability findings and recommendations

D.  

Talk to the participant during the completion of a task

Discussion 0
Question # 8

You’re redesigning the web shop of a customer and found out that they are using legacy web design techniques like HTML tables for design matters, making the website hard to be operated using alternative input and output devices (e.g. screen readers).

Which kind of risk is most likely to occur?

Options:

A.  

There's no risk predictable

B.  

Accessibility risk

C.  

User experience risk

D.  

Usability risk

Discussion 0
Question # 9

Which of the following statements best describe Rapid Iterative Testing and Evaluation?

Options:

A.  

Testing happens on a regular basis, e.g. each Monday

B.  

Testing is informal and many potential users can be accessed

C.  

Testing focuses on instant redesigns and confirming made changes

D.  

Testing is quantitative

Discussion 0
Question # 10

As an expert for usability, you’re in charge of the usability part of the development of a business application for a large customer. You have worked as a usability expert with the development team for two years and are operating well together; the developers value your feedback and give their bests implementing your suggestions. The product is in an early stage, so there’s only a rudimentary prototype available.

Given this information, what is the best approach to verify the usability at the current stage?

Options:

A.  

Usability review

B.  

Unmoderated usability test

C.  

Usability maturity assessment

D.  

Usability test in the lab

Discussion 0

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