MS-700 Practice Questions

To configure a virtual receptionist for your company’s main office, you can use the Teams admin center to create and assign an auto attendant. An auto attendant is a voice menu system that allows callers to be transferred to an extension or a queue without speaking to an operator or receptionist. Here are the steps to create and assign an auto attendant that meets your requirements:

Sign in to the Teams admin center with your Microsoft 365 username and password.

In the left navigation, go to Voice > Auto attendants.

Click Add (+) to create a new auto attendant.

In the Basics tab, enter a name and an optional description for the auto attendant, such as “Main Office Receptionist”.

Under Phone number, select Assign and then choose a service number from the list or click Add new number to get a new one. A service number is a type of phone number that can handle hundreds of simultaneous calls and is used for services such as audio conferencing, auto attendants, and call queues.

Click Apply and then Next.

In the Greeting and menu tab, under Greeting, select Custom and then click Upload audio file to upload a recorded greeting message for the callers, such as “Welcome to Microsoft. Please listen carefully to the following options.”

Under Menu options, click Add (+) and then select Key press from the drop-down menu.

In the Key press box, enter 1 and then select Dial by name from the Action drop-down menu. This will allow callers to press 1 for the company directory to lookup by name.

Click Add (+) again and then select Key press from the drop-down menu.

In the Key press box, enter 0 and then select Play audio file from the Action drop-down menu. This will allow callers to press 0 to hear the company address.

Click Upload audio file and then upload a recorded message with the company address, such as “Our main office is located at 1 Microsoft Way, Redmond.”

Under Menu options, turn on the toggle for Repeat menu until caller hangs up or presses #. This will offer the same menu at all times.

Click Next.

In the Business hours tab, under Business hours, select 24/7 from the drop-down menu. This will make the auto attendant available at all times.

Click Next.

In the Review tab, review your settings and then click Save.

Now, you have configured a virtual receptionist for your company’s main office that meets your requirements.

To prevent users from deleting messages posted in private chats and channels, you need to manage the messaging policies in Teams. Here are the steps to follow:

Sign in to the Teams admin center with your admin credentials.

Go to  Teams apps   >   Messaging policies .

Select the policy that you want to modify, such as the global (Org-wide default) policy or a custom policy.

Turn off the following settings:  Owners can delete sent messages ,  Users can delete sent messages , and  Users can edit sent messages .

Click  Save  to apply the changes.

To create a Microsoft 365 group named TeamsAdmin that can manage Teams Phone configurations without being able to manage teams and channels, you need to use PowerShell to create the group and assign the Teams Communications Administrator role to it. Here are the steps to follow:

Install the Azure Active Directory PowerShell for Graph module by running the following cmdlet:

Install-Module -Name AzureAD

Connect to Azure Active Directory by running the following cmdlet and entering your Microsoft 365 username and password:

Connect-AzureA Create a new Microsoft 365 group named TeamsAdmin by running the following cmdlet:

New-AzureADMSGroup -DisplayName " TeamsAdmin " -Description " Group for managing Teams Phone configurations " -MailEnabled $false -MailNickName " TeamsAdmin " -SecurityEnabled $true -GroupTypes " Unified "

Get the object ID of the new group by running the following cmdlet:

Get-AzureADMSGroup -Filter " DisplayName eq ' TeamsAdmin ' "

Copy the object ID from the output and assign it to a variable, such as $groupID, by running the following cmdlet:

$groupID = " your-object-i Install the Microsoft Teams PowerShell module by running the following cmdlet:

Install-Module -Name MicrosoftTeams

Connect to Microsoft Teams by running the following cmdlet and entering your Microsoft 365 username and password:

Connect-MicrosoftTeams

Get the role ID of the Teams Communications Administrator role by running the following cmdlet:

Get-CsOnlineRole -Identity " Teams Communications Administrator "

Copy the role ID from the output and assign it to a variable, such as $roleID, by running the following cmdlet:

$roleID = " your-role-id "

Assign the Teams Communications Administrator role to the TeamsAdmin group by running the following cmdlet:

New-CsOnlineRoleAssignment -SecurityGroupId $groupID -RoleDefinitionName $roleID

Now, you have created a Microsoft 365 group named TeamsAdmin that can manage Teams Phone configurations without being able to manage teams and channels. You can add members to this group by using the Azure Active Directory admin center or PowerShell.

To ensure that only users that are assigned the Global Administrator, User Administrator, or Guest Inviter roles can invite guest users to your company’s tenant, you need to configure the external collaboration settings in the Microsoft Entra admin center. Here are the steps to follow:

Sign in to the Microsoft Entra admin center with your admin credentials.

Expand  External identities , and then select  External collaboration settings .

Under  Guest invite settings , choose  Only users assigned to specific admin roles can invite guests .

Select  Save  to apply the settings.

To ensure that a team named US Sales automatically contains all the users that have the department attribute set to Sales, you need to create a dynamic team based on Azure AD group dynamic membership rules. Here are the steps to follow:

Create a new team in Microsoft Teams as you would to create a normal team. Name it US Sales. If the team already exists, you can skip this step.

Sign in to the Azure portal with your admin credentials.

Go to Azure Active Directory  >  Groups. Find the group that corresponds to the US Sales team and select it.

On the group details page, select Properties on the left menu and change the membership type to Dynamic user. Click Save.

On the same page, select Dynamic membership rules on the left menu and add an expression that dynamically retrieves the users that have the department attribute set to Sales. In this case, the expression is  user.department -eq " Sales " . Click Save.

That’s it. You have successfully created a dynamic team for US Sales. This means that only users with the department attribute set to Sales will be added or removed from the team automatically.  You can also modify the expression to include other criteria, such as location, jo b title, or manage