Free Managing Microsoft Teams Practice Questions

To set Microsoft SharePoint as the only cloud storage option for all teams, you need to use the Teams admin center to disable the third-party cloud storage services. Here are the steps to follow:

Sign in to the Teams admin center with your Microsoft 365 username and password 1 .

In the left navigation, go to Org-wide settings > Services & add-ins.

Under Cloud file storage, click Manage.

In the Cloud file storage pane, turn off the toggles for Box, Dropbox, Google Drive, and Citrix ShareFile. This will disable these services for all teams and users in your organization.

Click Save.

Now, Microsoft SharePoint will be the only cloud storage option for all teams. Users will be able to access SharePoint files from the Files tab in each team channel or from the Files app on the left side of Teams.

To restrict Teams bandwidth by network range, you can use the Network Roaming Policy feature 1 . This feature allows you to define different media bit rate settings for different network locations based on the IP address ranges. Here are the steps to accomplish your task:

Create a new network roaming policy with the desired media bit rate settings. For example, you can use the following PowerShell cmdlet to create a policy named “MiamiPolicy” with a maximum bit rate of 1000 Kbps for audio and video:

New-CsTeamsNetworkRoamingPolicy -Identity " MiamiPolicy " -MaxMediaBitRateKb 1000

Assign the network roaming policy to the network range of the Miami office. You can use the following PowerShell cmdlet to assign the policy to the 10.10.10.0/24 network range:

New-CsTeamsNetworkRoamingPolicyAssignment -PolicyName " MiamiPolicy " -IPAddressRange " 10.10.10.0/24 "

Verify that the policy is applied correctly by using the Get-CsTeamsNetworkRoamingPolicyAssignment cmdlet. You should see something like this:

Identity : 10.10 . 10.0 / 24

PolicyName : MiamiPolicy

IPAddressRange : 10.10 . 10.0 / 24

EffectiveTime : 8 / 1 / 2023 1 : 18 : 24 PM

LastUpdateTime : 8 / 1 / 2023 1 : 18 : 24 PM

LastUpdateBy : admin@XXXXXXXXXXX.onmicrosoft.com

LastUpdateBySid : S -1-5-21-XXXXXXXXXX-XXXXXXXXXX-XXXXXXXXXX-XXXXX

Note: You may need to wait for some time for the policy to take effect.

To prevent incoming Teams call notifications when users are already on a Teams call or in a Teams meeting, you can use the Teams admin center to enable the Mute notifications during meetings and calls option. This option will suppress the incoming call notifications without rejecting the call. The caller will still hear the ringing tone and the callee can still answer the call from the Teams app or the taskbar. Here are the steps to enable this option:

Sign in to the Teams admin center with your Microsoft 365 username and password 1 .

In the left navigation, go to Teams > Teams update policies.

Select an existing policy or create a new one by clicking Add.

In the Update policy pane, under Meetings and calls, turn on the toggle for Mute notifications during meetings and calls.

Click Save and then Close.

Note: You can assign different update policies to different users or groups of users. For more information, see Manage update policies in Microsoft Teams 2 .

To configure the Teams meeting invites of Allan DeYoung to show a dial-in bridge number in Toronto and then a dial-in bridge number in Paris, you can use the Teams admin center to set the phone numbers included on his invites. Here are the steps to follow:

Sign in to the Teams admin center with your Microsoft 365 username and password 1 .

In the left navigation, go to Users and then select Allan DeYoung from the list of users.

In the user details page, go to Meetings and then click Edit next to Audio Conferencing.

In the Audio Conferencing pane, under Phone numbers, select Customized from the drop-down menu.

In the Customized phone numbers box, enter the phone numbers that you want to include on Allan’s invites, separated by commas. For example, you can enter:

+1 416-555-1234 (Toronto), +33 1 55 55 55 55 (Paris)

Click Save and then Close.

Now, when Allan DeYoung schedules a Teams meeting, his invites will show the Toronto and Paris dial-in bridge numbers in the body of his invites, in the order that you specified.

To restrict external Teams communication for both calling and personal chat to only organizational users that use the microsoft.com domain, you need to use the Teams admin center to configure the external access settings. Here are the steps to follow:

Sign in to the Teams admin center with your Microsoft 365 username and password.

In the left navigation, go to Org-wide settings > External access.

Under External access, turn on the toggle for Users can communicate with other Skype for Business and Teams users.

Under Cross-tenant access settings, click Manage settings.

In the Cross-tenant access settings pane, under Calling and chat, select Allow specific domains and then enter microsoft.com in the box below. This will allow your users to communicate with Microsoft users via calling and chat.

Click Save.

Note: You also need to make sure that microsoft.com has configured their external access settings to allow communication with your domain. See Communicate with users from other organizations for more details.

To prevent users from deleting messages posted in private chats and channels, you need to manage the messaging policies in Teams. Here are the steps to follow:

Sign in to the Teams admin center with your admin credentials.

Go to  Teams apps   >   Messaging policies .

Select the policy that you want to modify, such as the global (Org-wide default) policy or a custom policy.

Turn off the following settings:  Owners can delete sent messages ,  Users can delete sent messages , and  Users can edit sent messages .

Click  Save  to apply the changes.

To configure a virtual receptionist for your company’s main office, you can use the Teams admin center to create and assign an auto attendant. An auto attendant is a voice menu system that allows callers to be transferred to an extension or a queue without speaking to an operator or receptionist. Here are the steps to create and assign an auto attendant that meets your requirements:

Sign in to the Teams admin center with your Microsoft 365 username and password.

In the left navigation, go to Voice > Auto attendants.

Click Add (+) to create a new auto attendant.

In the Basics tab, enter a name and an optional description for the auto attendant, such as “Main Office Receptionist”.

Under Phone number, select Assign and then choose a service number from the list or click Add new number to get a new one. A service number is a type of phone number that can handle hundreds of simultaneous calls and is used for services such as audio conferencing, auto attendants, and call queues.

Click Apply and then Next.

In the Greeting and menu tab, under Greeting, select Custom and then click Upload audio file to upload a recorded greeting message for the callers, such as “Welcome to Microsoft. Please listen carefully to the following options.”

Under Menu options, click Add (+) and then select Key press from the drop-down menu.

In the Key press box, enter 1 and then select Dial by name from the Action drop-down menu. This will allow callers to press 1 for the company directory to lookup by name.

Click Add (+) again and then select Key press from the drop-down menu.

In the Key press box, enter 0 and then select Play audio file from the Action drop-down menu. This will allow callers to press 0 to hear the company address.

Click Upload audio file and then upload a recorded message with the company address, such as “Our main office is located at 1 Microsoft Way, Redmond.”

Under Menu options, turn on the toggle for Repeat menu until caller hangs up or presses #. This will offer the same menu at all times.

Click Next.

In the Business hours tab, under Business hours, select 24/7 from the drop-down menu. This will make the auto attendant available at all times.

Click Next.

In the Review tab, review your settings and then click Save.

Now, you have configured a virtual receptionist for your company’s main office that meets your requirements.

To provide only Adele Vance with the ability to turn on and off Teams preview features, you need to create and assign a custom update policy for her. Here are the steps to do so:

Sign in to the Microsoft Teams admin center with your Microsoft 365 username and password 1 .

In the left navigation, go to Teams > Teams Update policies.

Select Add to create a new policy or select an existing policy to open Update policy.

Name the update policy, add a description, and select Enabled from the drop-down menu for Allow public preview. This option enables Teams Public Preview regardless of whether a user is enrolled in Office Current Channel (Preview). The end user must also opt in to Teams public preview in their Teams app 2 .

Click Save and then Close.

In the left navigation, go to Users and then search for Adele Vance from the list of users.

In the user details page, go to Policies and then click Edit next to Assigned policies.

In the Assigned policies pane, under Update policy, select the policy that you created or modified in step 4 from the drop-down menu.

Click Apply and then Close.

Now, Adele Vance can tu rn on and off Teams preview features by following these steps in her Teams app 3 :

Select the three dots to the left of your profile to display the Teams menu.

Select About > Public preview.

Select Switch to Public preview or Switch back to standard version.

To prevent guest users from calling your company’s Teams users, you need to turn off the calling capability for guests in the Teams admin center. Here are the steps to follow:

Sign in to the Teams admin center with your admin credentials.

Go to  Users   >   Guest access .

Turn off the  Make private calls  setting. This will disable the peer-to-peer calling feature for guests.

Click  Save  to apply the changes