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PEGACPDC88V1 Certified Pega Decisioning Consultant 8.8 V1 is now Stable and With Pass Result | Test Your Knowledge for Free

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PEGACPDC88V1 Practice Questions

Certified Pega Decisioning Consultant 8.8 V1

Last Update 2 days ago
Total Questions : 60

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Question # 11

1yCo, a telecom company, wants to start promoting data plan offers through SMS to qualified customers. The marketing team needs to ensure that the outbound run always uses the latest customer information.

What do you configure to implement this requirement?

Options:

A.  

Select the Refresh the audience checkbox.

B.  

Trigger an external Extract-Transform-Load (ETL) process.

C.  

Select a different audience sample with a similar profile.

D.  

Run the starting population segment daily.

Discussion 0
Question # 12

The U+ Bank marketing department wants to leverage the next-best-action capability of Pega Customer Decision Hub™ on its website to promote new offers to each customer.

Place the events in the sequential order. Question # 12

Options:

Discussion 0
Question # 13

MyCo, a mobile company, uses Pega Customer Decision Hub™ to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.

The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.

Question # 13

The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.

As a decisioning architect, what do you configure to select the best offer from both groups based on customer behavior?

Options:

A.  

Enable a business value in the prioritization formula.

B.  

Create an adaptive model rule at the Issue-level.

C.  

Ensure that the propensity is enabled in Arbitration tab.

D.  

Create a prioritization decision strategy at the Group-level.

Discussion 0
Question # 14

An outbound run identifies 150 Standard card offers, 75 on email, and 75 on the SMS channel. If the following volume constraint is applied, how many actions are delivered by the outbound run?

Question # 14

Options:

A.  

150

B.  

75 emails 25 SMSes

C.  

75 SMSes and 25 emails

D.  

100

Discussion 0
Question # 15

You are a decisioning architect responsible for configuring offer prioritization for home loan offers based on the business requirements. Select each prioritization factor on the left and drag it to the correct condition on the right.

Question # 15

Options:

Discussion 0
Question # 16

U+ Bank, a retail bank, uses the business operations environment to perform its business changes. The bank completes these changes by using revision management features of Pega Customer Decision Hub™ and 1:1 Operations Manager.

Customers see credit card offers based on various engagement policies on the U+ Bank website. The bank wants to update the underlying decision strategy of

an engagement policy condition.

According to best practices, which statement correctly describes the implementation of the change to fulfill this business requirement?

Options:

A.  

A next-best-action specialist modifies the decision strategy in Customer Decision Hub.

B.  

A next-best-action specialist modifies the decision strategy in 1:1 Operations Manager.

C.  

A next-best-action designer modifies the decision strategy in 1:1 Operations Manager.

D.  

A next-best-action designer modifies the decision strategy in Customer Decision Hub.

Discussion 0
Question # 17

As a Customer Service Representative, you present an offer to a customer who called to learn more about a new product. The customer rejects the offer. What is the next step that Pega Customer Decision Hub takes?

Options:

A.  

Stops presenting offers to the customer

B.  

Adds the customer to the potential churn list

C.  

Reevaluates the Next-Best-Action

D.  

Sends a detailed email about the offer

Discussion 0
Question # 18

The following decision strategy outputs the most profitable shoe a retailer can sell. The profit is the selling Prices of the shoe, minus the Cost to acquire the shoe.

The details of the shoes are provided in the following table:

Question # 18

The details of the shoes are provided in the following table:

Question # 18

To output the most profitable shoe, which component do you add in the blank space that is highlighted in red?

Options:

A.  

Filter

B.  

Group By

C.  

Decision table

D.  

Prioritize

Discussion 0
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