Ursa Major Solar is noticing a decrease in deals with a cross-sell opportunity type and wants
to share all cross-sell opportunities with a team of subject matter experts in their organisation. The
company has different roles, and the organisation wide default opportunity is set to private.
How should the administrator accomplish this?
Universal Container wants to prevent its service team from accessing deal records. While
service users are unable to access deal list views; they are able to find the deal records via a search.
What options should the administrator adjust to fully restrict access?
Cloud Kicks wants to allow customers to create their own cases while visiting its public
homepage.
What should the administrator recommend?
Universal Containers has two sales teams, Sales team A and Sales team
B.
Each team has their ownrole in the role hierarchy. Both roles are subordinates of the same Manager role.
How Should the administrator share records owned by sales team A with Sales team B?
When a cloud kicks Opportunity closes, the company would like to automatically create a renewal
opportunity.
Which two automation tools should an administrator use to accomplish this request?
Choose 2 answers
Ursa Major classifies its accounts as Silver, Gold, or Platinum Level. When a new case is created for a Silver or Gold partner, it should to the Regular Support Queue. When an account is Platinum Level, it should automatically go to the Priority Support Queue.
What should the administrator use to achieve this?
What are three characteristics of a master-detail relationship?
Choose 3 answers
An Administrator supporting global team of salesforce users has been asked to configure the
company settings
Which two options should the administrator configure?
Choose 2 Answers
Sales Users at Cloud Kicks are requesting that the data in the industry field on the Account object
displays on the Opportunity page layout.
Which type of the field should an administrator create to accomplish this?
