The marketing team at Ursa Major Solar wants to send a personalized email whenever a lead fills out

the web-to-Lead form on their website. They want to send different Message based on the Lead

Industry Field Value.

What Should an administrator configure to meet this requirement?

Users at Universal Containers would like to visually see the sales stages on an Opportunity

page. The administrator is configuring path for Opportunities.

Which is an important consideration for path configuration?

The administrator for Cloud Kicks has created a screen flow to help service reps ask the same set of questions when customers call in with issues. This screen should be visible from cases.

How should the screen flow be distributed?

An administrator at Dreamhouse Reality needs to Create Customized pages for the salesforce

mobile app.

Which two types of pages could an administrator build and customize using the Lightning App Builder?

Choose 2 Answers

An administrator is on a tight deadline to create dashboards for the sales and marketing teams at AW

Computing.

What should the administrator do to meet the deadline without increasing the budget?

Marketing users at Cloud Kicks should be able to view and edit converted leads. The administrator has assigned them permission set with the View and edit Converted Leads permission.

Which two ways can the marketing users now access converted leads for editing?

Choose 2 answers

Universal Containers is trying to improve the user experience when searching for the tight status on a case. The company currently has one support process that is used for all record types on cases. The

support process has 10 status values. Service reps say they never need more than five depending on what kind of case they are working on.

How should the administrator improve on the current implementation?

When a Sales rep clicks a button on an opportunity, a simple discount calculator screen should be

launched.

Which automation tool should an administrator use to build this discount calculator screen?

The administrator at DreamHouse Realty added an email quick action to the Case page layout

and is unable to see the action on the case feed.

Which feature must be enabled to ensure the quick action will be displayed as expected?

Which two solutions could an administrator find on the AppExchange to enhance their

organization?

Choose 2 answers

The Human resources department at Northern Trail outfitters wants employees to provide

feedback about the manager using a custom object in Salesforce. It is important that managers are

unable to see the feedback records from their staff.

How should an administrator configure the custom object to meet this requirement?

Aw Computing needs to capture a loss reason in rich text field when an opportunity is Closed

lost.

How should an administrator configure this requirement?

Cloud Kicks wants to allow customers to create their own cases while visiting its public

homepage.

What should the administrator recommend?

The business development team at Cloud Kicks thinks the account creation process has too many

fields to fill out and the page feels cluttered. They have requested the administrator to simplify the

process.

Which automation tool should an administrator use?

Cloud Kicks has asked the administrator to test a new screen flow that create contacts.

What are two key components of testing the flow?

Choose 2 answers

The Call centre manager in Ursa Major Solar wants to provide agents with a case dashboard

that can be drilled down by case origin, status and owner.

What should an Administrator add to the dashboard to fulfil the request?

Northern Trail Outfitters wants to encourage employees to choose secure and appropriate passwords for their Salesforce accounts.

Which three password policies should an administrator configure?

Choose 3 answers

Universal Containers introduced a new product and wants to track all associated cases that get logged. They are looking for an automated solution that would give the product's two lead engineers read/write access to all new cases that reference the new product.

What should an administrator do to satisfy this requirement?

A Sales user is trying to manage Campaign Members for an upcoming networking event. The user can view the Campaign, but add new Campaign Members or update Member statuses.

How can an administrator troubleshoot this problem?

The sales manager at Cloud Kicks wants to set up a business process where opportunity discounts

over 30% need to be approved by the VP of sales. Any discounts above 10% need to be approved by the

user’s manager. The administrator has been tasked with creating an approval process.

Which are two considerations the administrator needs to review before setting up this approval process?

Choose 2 answers

An administrator at Cloud Kicks is building a flow that needs to search for records that meet

certain conditions and store values from those records in variable for use later in the flow.

What flow element should the administrator add?

Ursa Major Solar offers amazing experiences for all of it employees. The Employee engagement

committee wants to post updates while restricting other employees from posting.

What should the administrator create to meet this request?

The administrator at Cloud Kicks has created an approval process for time off requests.

Which two automated actions are available to be added as part of the approval process?

Choose 2 answers

Northern Trail Outfitters has the Case Object set to private. The support manager raised a concern the

reps have a boarder view of data than expected and can see all cases on their groups dashboards.

What could be Causing reps to have inappropriate access to data on dashboards?

Executives at Cloud Kicks have reported that their dashboards are showing inaccurate data. The

administrator has discovered been changing the source reports.

Which two actions should the administrator take to preserve the integrity of the source reports?

Choose 2 answers

The Client services and customer support teams share the same profile but have different

permission sets. The Custom Object Retention related list needs to be restricted to the client services teamon the Lightning record page layout.

What should the administrator use to fulfil this request?

The administrator at AW Computing wants to send off client welcome tasks and a welcome email to

the primary contact automatically when an Opportunity is Closed won.

What automation tool best accomplishes this?

What will happen to the Chatter post in this situation?

Cloud Kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted, and there can be multiple designs for one product across various stages.

Which two steps should the administrator configure to meet this requirement?

Choose 2 answers

An administrator has been asked to update a flow that was created as part of a recent update. When

the administrator opens the flow for editing, the Flow toolbox offers only four elements: Assignment,

Decision, Get Records, and Loop.

What would cause this?

The administrator are Cloud Kicks created a new field for tracking returns on their new cloud shoe. A

user has submitted case to the administrator indication that the new field is unavailable.

Which two steps should an administrator do to troubleshoot this issue?

Choose 2 answers

The marketing team wants a new picklist value added to the Campaign Member Status field for

the upsell promotional campaign.

Which two solutions should the administrator use to modify the picklist field values?

Choose 2 answers

Ursa Major Solar wants its sales reps to be aware when they are speaking with high-profile customers.

Which two options should be added to the Lightning record pages to achieve this?

Choose 2 answers

Cloud Kicks is Introducing a new shoe model and wants to advertise on TV, radio, print, and social under the banner of a called New Runners. In addition, total statistics for this marketing effort need to be aggregated and visible.

Which feature should the administrator use to implement this functionality?

Ursa Major Solar is noticing a decrease in deals with a cross-sell opportunity type and wants

to share all cross-sell opportunities with a team of subject matter experts in their organisation. The

company has different roles, and the organisation wide default opportunity is set to private.

How should the administrator accomplish this?