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Salesforce Certified AI Associate Exam (WI24)

Last Update 2 days ago
Total Questions : 76

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Question # 1

A consultant conducts a series of Consequence Scanning workshops to support testing diverse datasets.

Which Salesforce Trusted AI Principles is being practiced>

Options:

A.  

Transparency

B.  

Inclusivity

C.  

Accountability

Discussion 0
Question # 2

A developer is tasked with selecting a suitable dataset for training an AI model in Salesforce to accurately predict current customer behavior.

What Is a crucial factor that the developer should consider during selection?

Options:

A.  

Number of variables ipn the dataset

B.  

Size of the dataset

C.  

Age of the dataset

Discussion 0
Question # 3

What is the rile of data quality in achieving AI business Objectives?

Options:

A.  

Data quality is unnecessary because AI can work with all data types.

B.  

Data quality is required to create accurate AI data insights.

C.  

Data quality is important for maintain Ai data storage limits

Discussion 0
Question # 4

Salesforce defines bias as using a person's Immutable traits to classify them or market to them.

Which potentially sensitive attribute is an example of an immutable trait?

Options:

A.  

Financial status

B.  

Nickname

C.  

Email address

Discussion 0
Question # 5

What can bias in AI algorithms in CRM lead to?

Options:

A.  

Personalization and target marketing changes

B.  

Advertising cost increases

C.  

Ethical challenges in CRM systems

Discussion 0
Question # 6

A marketing manager wants to use AI to better engage their customers.

Which functionality provides the best solution?

Options:

A.  

Journey Optimization

B.  

Bring Your Own Model

C.  

Einstein Engagement

Discussion 0
Question # 7

The Cloud technical team is assessing the effectiveness of their AI development processes?

Which established Salesforce Ethical Maturity Model should the team use to guide the development of trusted AI solution?

Options:

A.  

Ethical AI Prediction Maturity Model

B.  

Ethical AI Process Maturity Model

C.  

Ethical AI practice Maturity Model

Discussion 0
Question # 8

Which best describes the different between predictive AI and generative AI?

Options:

A.  

Predictive new and original output for a given input.

B.  

Predictive AI and generative have the same capabilities differ in the type of input they receive: predictive AI receives raw data whereas generation AI receives natural language.

C.  

Predictive AI uses machine learning to classes or predict output from its input data whereas generative AI does not use machine learning to generate its output

Discussion 0
Question # 9

What is an example of ethical debt?

Options:

A.  

Violating a data privacy law and falling to pay fines

B.  

Launching an AI feature after discovering a harmful bias

C.  

Delaying an AI product launch to retrain an AI data model

Discussion 0
Question # 10

Which type of bias imposes a system ‘s values on others?

Options:

A.  

Societal

B.  

Automation

C.  

Association

Discussion 0
Question # 11

What is a sensitive variable that car esc to bias?

Options:

A.  

Education level

B.  

Country

C.  

Gender

Discussion 0
Question # 12

Cloud Kicks uses Einstein to generate predictions out is not seeing accurate results?

What to a potential mason for this?

Options:

A.  

Poor data quality

B.  

The wrong product

C.  

Too much data

Discussion 0
Question # 13

An administrator at Cloud Kicks wants to ensure that a field is set up on the customer record so their preferred name can be captured.

Which Salesforce field type should the administrator use to accomplish this?

Options:

A.  

Multi-Select Picklist

B.  

Text

C.  

Rich Text Area

Discussion 0
Question # 14

Which statement exemplifies Salesforces honesty guideline when training AI models?

Options:

A.  

Minimize the AI models carbon footprint and environment impact during training.

B.  

Ensure appropriate consent and transparency when using AI-generated responses.

C.  

Control bias, toxicity, and harmful content with embedded guardrails and guidance.

Discussion 0
Question # 15

Cloud Kicks wants to use an AI mode to predict the demand for shoes using historical data on sales and regional characteristics.

What is an essential data quality dimension to achieve this goal?

Options:

A.  

Reliability

B.  

Volume

C.  

Age

Discussion 0
Question # 16

A sales manager wants to improve their processes using AI in Salesforce?

Which application of AI would be most beneficial?

Options:

A.  

Lead soring and opportunity forecasting

B.  

Sales dashboards and reporting

C.  

Data modeling and management

Discussion 0
Question # 17

Cloud Kicks wants to use AI to enhance its sales processes and customer support.

Which capacity should they use?

Options:

A.  

Dashboard of Current Leads and Cases

B.  

Sales path and Automaton Case Escalations

C.  

Einstein Lead Scoring and Case Classification

Discussion 0
Question # 18

What is the best method to safeguard customer data privacy?

Options:

A.  

Automatically anonymize all customer data.

B.  

Track customer data consent preferences.

C.  

Archive customer data on a recurring schedule.

Discussion 0
Question # 19

A customer using Einstein Prediction Builder is confused about why a certain prediction was made.

Following Salesforce's Trusted AI Principle of Transparency, which customer information should be accessible on the Salesforce Platform?

Options:

A.  

An explanation of how Prediction Builder works and a link to Salesforce's Trusted AI Principles

B.  

An explanation of the prediction's rationale and a model card that describes how the model was created

C.  

A marketing article of the product that clearly outlines the oroduct's capabilities and features

Discussion 0
Question # 20

What should organizations do to ensure data quality for their AI initiatives?

Options:

A.  

Collect and curate high-quality data from reliable sources.

B.  

Rely on AI algorithms to automatically handle data quality issues.

C.  

Prioritize model fine-tuning over data quality improvements.

Discussion 0
Question # 21

What should be done to prevent bias from entering an AI system when training it?

Options:

A.  

Use alternative assumptions.

B.  

Import diverse training data.

C.  

Include Proxy variables.

Discussion 0
Question # 22

In the context of Salesforce’s Trusted AI Principles what does the principle of Empowerment primarily aim to achieve?

Options:

A.  

Empower users to off all skill level to build AI application with clicks, not code.

B.  

Empower users to contribute to the growing body of knowledge of leading AI research.

C.  

Empower users to solve challenging technical problems using neural networks.

Discussion 0
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