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Marketing-Cloud-Email-Specialist Practice Exam Questions and Answers

Salesforce Certified Marketing Cloud Email Specialist (WI24)

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Total Questions : 163

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Question # 1

Northern Trail Outfitters allows non registered customers to provide to phone number for open orders. The proved contact information is to be deleted after 30 days.

Which feature provides a way to automatically maintain a data extension's records?

Options:

A.  

Delete Filter Activity

B.  

Contact Delete

C.  

Data Retention Policy

Discussion 0
Question # 2

Northern Trail Outfitter historically received a bulk data file from a vendor per day in its Marketing cloud SFTP. The vendor is updating its sending cadence and will be delivering files over approximately eight hours throughout the day. The files will maintain the same naming convention and include a timestamp.

Which update should be implemented to the automation to process the fries as they are received while minimizing network?

Options:

A.  

Replace the Schedule with File Drop and use a filename pattern

B.  

Implement an API to start an automation with every file transfer.

C.  

Replicate the automation and schedule mem to execute server eight hours

Discussion 0
Question # 3

Northern Trail Outfitters (NTO) notices that some of its unsubscribe reasons are related to Reply Mail Management (RMM). NTO does not have RMM in its account.

What contributes to these unsubscribe reasons?

Options:

A.  

List Unsubscribe header

B.  

Profile Center Unsubscribe

C.  

Universal Unsubscribe

Discussion 0
Question # 4

The customer success team at Northern Trail Outfitters wants to build out a profile for its subscribers to improve segmentation for future sends.

Which content block should the team use to capture this information directly from the inbox for some subscribers?

Options:

A.  

Smart capture block

B.  

Interactive Email Form block

C.  

Einstein content block

Discussion 0
Question # 5

A digital marketing internal Northern Trail Outfitters (NTO) has been asked to quickly provide the delivery rate of the most recent email sent from the NTO business unit.

Where should the Internal look to find this Information?

Options:

A.  

Automation Studio > Activities

B.  

Content Builder > Recent Sends

C.  

Email Studio > Overview

Discussion 0
Question # 6

A marketing manager notices emails clustered with images that are inconsistent with branding guidelines.

Which step should they take to restrict the types of content within content slot?

Options:

A.  

Under user permissions, select limited template access.

B.  

Configure Content Blocks to only be usable within approved templates.

C.  

Configure restrictions within a Content Area for approval block types

Discussion 0
Question # 7

The customer service team at Northern Trail Outfitters is reporting that customers are complaining about emails ending up in their spam folders. The marketing team is asking for a solution that can check if the email contains any flags that can classify it as spam.

Options:

A.  

Test Send

B.  

Content Detective

C.  

Subscriber Preview

Discussion 0
Question # 8

Northern Trail Outfitters (NTO) is using Datorama Reports for Marketing Cloud to report on email and journey performance.

Which preconfigured dashboard should NTO review to get an idea of which journeys are performing the best?

Options:

A.  

Email and Journey Overview Dashboard

B.  

Email Performance Dashboard

C.  

Journey Performance by Email Dashboard

Discussion 0
Question # 9

A marketer has built a journey that they want to run multiple times a day after new data is compiled. The data is NOT in an attribute group in Contact Builder.

What should the marketer do in order to accomplish this?

Options:

A.  

Select the Recurring schedule type for the entry source in Journey Builder.

B.  

Schedule and activate Triggered Sends for the messages in the journey.

C.  

Select an automation to populate the Entry Source Data Extension.

Discussion 0
Question # 10

A marketer typically sends to a filtered data extension that contains their primary audience. They need to target only a portion of this population for an upcoming send.

What should they do to further segment their audience?

Options:

A.  

Copy the filtered data extension and add additional filter criteria.

B.  

Use the Split option to temporarily add additional filter criteria.

C.  

Copy the data filter and build a new data extension with additional filter criteria.

Discussion 0
Question # 11

Northern Trail Outfitters (NTO) wants to simplify a journey that has a decision split prior to every email send to remove certain subscribers from the journey.

What should NTO do to simplify the journey?

Options:

A.  

Use the Update Contact a:

B.  

A Utilize exit criteria for the journey.

C.  

Ensure the Contact entry mode is No re-entry

Discussion 0
Question # 12

Northern Trail Outfitters needs to send a transactional email to all customers who purchased an item that was recently recalled. The email must be sent to each applicable customer even if they have unsubscribed.

Which component should be configured to provide this functionality?

Options:

A.  

Delivery Profile

B.  

Send Classification

C.  

Sender Profile

Discussion 0
Question # 13

Northern trail Outfitters recently purchased stock art to be used within its emails. However, given the sheer amount of content, locating images for specific campaigns proves to be difficult.

Which solution should make locating appropriate images easier?

Options:

A.  

Configure Eastern Content Tagging to automatically tag stock art.

B.  

Import a metadata tag index for the stock art so the images are searchable

C.  

Select categories and content type from the import dropdown when importing images.

Discussion 0
Question # 14

Northern Trail Outfitters is looking at solutions that provide warnings/advice automatically about Email Sends using Artificial Intelligence.

Which standard tool best does this?

Options:

A.  

Einstein Copy Insights

B.  

Einstein Email Recommendations

C.  

Einstein Messaging Insights

Discussion 0
Question # 15

Every day, Northern Trail Outfitters (NTO) adds to a data extension with purchasers of a new luxury cooler line. To give these customers a high-end purchasing experience, NTO wants to send a customized 'congratulations' email the day they are posted in the data extension, and follow up with a review request 14 days later.

Which automation solutions should be set up to accommodate this request?

Options:

A.  

Journey Builder and Behavioral Triggers

B.  

Automation Studio and Path Optimizer

C.  

Automation Studio and Journey Builder

Discussion 0
Question # 16

Within Datorama reports for Marketing Cloud, a marketer would like to create new set of report for the organization that are custom and not available within the perconfigured reports.

What should be created to achieve this?

Options:

A.  

A collection

B.  

A Dimension

C.  

A Dashboard

Discussion 0
Question # 17

Northern Trail Outfitters (NTO) receives a daily file drop of customers who have made recent purchases. NTO would like to send out a thankyou' email the first time they Show up it the file drop.

How should journey Builder be configured to meet this requirement?

Options:

A.  

Configure Journey Settings to 'allow no re-entry.

B.  

Configure Journey Email Send to dedupe on email address.

C.  

Configure Journey Entry Event to 'allow no re-entry.'

Discussion 0
Question # 18

Northern Trail Outfitters (NTO) wants to be notified of any abnormal subscriber behavior with its ‘Weekly Deal email.

Which feature provides notification badges to alert NTO of any performance issues?

Options:

A.  

Einstein Engagement Scoring

B.  

Einstein Copy insights

C.  

Einstein Messaging Insight

Discussion 0
Question # 19

A marketer has noticed an increase in unsubscribes. They would like to address this concern but, going into a holiday season, want to avoid eliminating planned emails.

What should they use to easily focus their marketing efforts on subscribers who are least likely to unsubscribe?

Options:

A.  

Path Optimizer

B.  

Scoring Split

C.  

Frequency Split

Discussion 0
Question # 20

Northern Trail Outfitters wants to report on subscribers who did not receive emails that were included in the sending audience.

Which tool should provide a list of subscribers who didn't receive the expected emails?

Options:

A.  

_sent Dataview

B.  

'Subscribers Not Sent To* report

C.  

Not Sent Tracking Extract

Discussion 0
Question # 21

Northern Trail Outfitters wants to ensure a group of subscribers never receive a promotional email.

Which configuration ensure these subscribers do NOT receive these emails?

Options:

A.  

Add an Auto-Suppression list to the default sender profile.

B.  

Configure Auto-Suppression list for the Commercial classification.

C.  

Add subscribers to the Account opt-out list.

Discussion 0
Question # 22

A marketer has built an automation using Automation Studio to send data from a data extension to the SFTP as a .csv file. The automation includes a data extract and completes successfully, but the file is still not showing up on the SFTP.

Which activity is missing?

Options:

A.  

Fire Event

B.  

Import File

C.  

File Transfer

Discussion 0
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