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Free Salesforce Certified Marketing Cloud Email Specialist (MC-202) Practice Questions

Question # 1

Northern Trail Outfitters (NTO) notices a larger than normal drop in engagement and a spike in unsubscribes after its sales team added a newsletter that is sent three times a week, in addition to the normal commercial marketing messages sent throughout theweek.

Which action should be taken to reduce the number of unsubscribes and increase engagement for NTO's program?

Options:

A.  

Add complementary SMS campaigns.

B.  

Create more focused segmented lists for messaging.

C.  

Focus on action-driven subject lines.

Discussion 0
Question # 2

The CMOat Northern Trail Outfitter (NTO) has tasked the marketer with tracking the performance of NTO’s welcome and post purchase journeys.

Which action should the marketer take to evaluate journey performance?

Options:

A.  

Define a goal for each journey.

B.  

Review opensand clicks activity summaries.

C.  

Export the journey email analytics

Discussion 0
Question # 3

Northern Trail Outfitters’ analytics team has requested data to power a dashboard that can monitor the performance of emails across the company.

Which Marketing Cloud function should be used to get this data automatically on a daily basis?

Options:

A.  

Google Analytics Integration

B.  

Tracking Extracts

C.  

Report Snapshots

Discussion 0
Question # 4

Amarketer is asked to create a sendable data extension from various tables including orders, subscribers, and product line items. The resulting data extension will be used as an entry source fora journey.

Which tool should help create this table?

Options:

A.  

Automation Studio

B.  

Data Designer

C.  

Audience Studio

Discussion 0
Question # 5

Northern Trail Outfitters wants to monitor customer status while they flow through a post-purchase journey.

Which configuration is required to make decisions on this data?

The status data is connected to the contact in an attribute group.

Options:

A.  

The Update Contact Activity us used to make status updates.

B.  

TheUpdate Contact Activity Is used to make status updates.

C.  

The entry sources data extension has a primary key and subscriber key.

Discussion 0
Question # 6

A marketing manager notices emails clustered with images that are inconsistent with branding guidelines.

Which step should they take to restrict the types of content within the content slot?

Options:

A.  

Under user permissions, select limited template access.

B.  

Configure Content Blocks to only be usable within approved templates.

C.  

Configure restrictions within a Content Area for approval block types

Discussion 0
Question # 7

A marketer needs to send emails to the creative team for proofing as part of an email campaign.

Which feature should help achieve this as an automatic flow?

Options:

A.  

Subscriber Preview

B.  

Approval Workflow

C.  

Content Builder Approvals

Discussion 0
Question # 8

The customer service team at Northern Trail Outfitters is reporting that customers are complaining about emails ending up in their spam folders. The marketing team is asking for a solution that can check if the email contains any flags thatcan classify it as spam.

Options:

A.  

Test Send

B.  

Content Detective

C.  

Subscriber Preview

Discussion 0
Question # 9

Northern Trail Outfitters wants to organize its assets so images can be easily searched by tags in Content Builder. However, most imageshave multiple tags that could be applied, which makes it more difficult to filter to a manageable number of results.

How should the number of tags selected for an asset be minimized while still providing the necessary granularity?

Options:

A.  

Make the Customer Keymore descriptive.

B.  

Leverage Einstein for content tagging.

C.  

Use nested tags to create hierarchies.

Discussion 0
Question # 10

The data team at Northern Trail Outfitters (NTO) has configured a data extension that contains all customer transactions within the last 90 days. NTO’smarketing team would like to target customers who have purchased a camping tent or foldout camper in the last week; however, for this campaign, they would like to exclude anyone who has a ‘silver status.

Which three tools should be used to segment this data?

Options:

A.  

SQL Query, Filter Definition, Journey Builder Entry Source

B.  

Journey Builder Entry Source, Filter Definition, Segment Builder

C.  

SQL Query, Decision Split, Data Designer

Discussion 0

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