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Salesforce Certified Advanced Administrator (WI24)

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Total Questions : 238

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Question # 1

When should an administrator consider when using Person Accounts'

Options:

A.  

In a complex business model and the users find it easiest to record Opportunity information on Contacts rather than Accounts.

B.  

In a B2B business model and is selling to the primary contact at a business organization.

C.  

In a B2C business model and the consumer is the intended recipient of sates and marketing attention.

D.  

In a business model that needs a separate Contact and Account to be included on all Case records submitted.

Discussion 0
Question # 2

Cloud kicks has received feedback that customers are frustrated with the amount of time it takes to reach a support agent by area of expertise according to product information after a new case has been submitted. Love you too jani

Which feature should administrator configure in order to improve the case management process?

Options:

A.  

Omni-Channel

B.  

Escalation Rules

C.  

Macros

D.  

Knowledge Component

Discussion 0
Question # 3

The administrator at Cloud Kicks needs to import a batch of person accounts into Salesforce.

What tool should the administrator use?

Options:

A.  

Data Import Wizard

B.  

Quick Create

C.  

Bulk API

D.  

Mass Update

Discussion 0
Question # 4

An administrator created two record types on the Account object: Internal Customers and External Customers. A custom profile called Sales has the External Customers record type assigned. The sharing rules for Accounts arm set to Public Read Only. On occasion. Sales users notice that an Account record has the wrong record type assigned. The administrator has created a screen flow that will change the record type on the user's behalf.

What will happen to the Sales user's record access after running this flow?

Options:

A.  

Read access will be lost to the record.

B.  

Edit access will be lost to the record.

C.  

Record Access remains the same.

D.  

A new record owner will be assigned.

Discussion 0
Question # 5

An administrator wants to determine if brute-force password attacks are being used against the org. A brute-force attack is when multiple password combinations are attempted in a short time period.

Where should the administrator look for more information?

Options:

A.  

Login Forensics

B.  

Connected Apps OAuth Usage

C.  

Event Manager

D.  

User Field History Tracking

Discussion 0
Question # 6

Sales reps end partner consultants at Cloud Kicks work on the same kinds of shoe deals. The administrator has been asked to ensure that the Profit new on the Opportunity object is available to sales reps and is hidden from partners using Field Level Security.

Which two features should the administrator use to fulfil this request?

Choose 2 answers

Options:

A.  

Permission Set

B.  

Record Type

C.  

Organization-wide Defaults

D.  

Profiles

Discussion 0
Question # 7

An administrator is creating a custom Opportunity record page for Sales users for new logo opportunities. They need to control what fields display on the record when a sales user is viewing the opportunity.

Where should the administrator edit what fields display in the details of the record page?

Options:

A.  

Record Detail Component

B.  

Custom Lightning Component

C.  

Record Types

D.  

Page Layout

Discussion 0
Question # 8

An administrator at Universal Containers has been asked to configure product schedules.

What should the administrator consider before enabling this feature?

Options:

A.  

The Product Schedule is unavailable in Process Builder and Flow.

B.  

Line Item Schedule is unavailable In Process Builder and Workflow.

C.  

Customizable product schedule page layouts cannot be modified.

D.  

To remove o product schedule completely, remove It from the standard price book.

Discussion 0
Question # 9

The AW Computing administrator team does significant amounts of work around process automation and ensuring data integrity. When an administrator created a new validation rule in production, the development team complained that their deployment to production failed.

What should be implemented to prevent this conflict from happening?

Options:

A.  

Review the setup audit trail prior to changes.

B.  

Refresh the full copy sandbox daily.

C.  

Test changes in a shared sandbox.

D.  

Build automation and validation rules using screen flows.

Discussion 0
Question # 10

Cloud Kicks wants to implement multi-factor authentication (MFA) to help better secure its Salesforce org.

Which two options should the administrator consider to use MFA?

Choose 2 answers

Options:

A.  

An Authentication App

B.  

A Username and Password

C.  

A Security Token

D.  

An Encryption Key

Discussion 0
Question # 11

Cloud Kicks has Service end Soles Manager roles that need to be able to see a I Accounts. Currently, they each have their own custom profile. The organization-wide defaults are set to Private and a sharing rule share access to Accounts to the sales and service teams based on criteria.

What should the administrator do to allow the service and sales Manager to sec all Accounts?

Options:

A.  

Configure a custom profile for each manager that gives them view All on Accounts.

B.  

Set the organization-wide default for Accounts to Public Read Only.

C.  

Create a permission set with view All to Accounts and assign it to the Service and Sales Managers.

D.  

Move the Service and Sales Managers higher in the role hierarchy.

Discussion 0
Question # 12

An administrator has a request to create a Next Steps field for users to document what they need to do next on a lead. The field should allow users to format the text and be mapped to an opportunity when converted.

What type of field will satisfy these requirements?

Options:

A.  

Formula (Text)

B.  

Text Area (Long)

C.  

Text Area

D.  

Text Area (Rich)

Discussion 0
Question # 13

A previous consultant helped Universal Containers automate many of its business processes. The administrator changed the email address on the consultant's user record and deactivated it. The consultant called to say they continue to get email messages from failed flows and processes.

What steps should the administrator perform to stop the fault messages from going to the consultant?

Options:

A.  

Create a custom metadata type and associate the LastModifiedBy field. Write a flow that updates the field in any flows or processes equal to the consultant's name.

B.  

Request an Email Log from Email Log Files in Setup and filter the request by the consultant's email. Manually update any flows or processes listed on the log.

C.  

Set Send Process or Flow Error Email' to Apex Exception Email Recipients' in Automation settings. Add the System Admin's email to the Apex Exception Email page in Setup.

D.  

Export Flow Interviews filtered by LastModifiedBy.email using Data Loader. In the .csv file, change LastModifiedBy to the System Admin and upload changes with Data Loader.

Discussion 0
Question # 14

AW Computing sells a variety of software programs for Its customers to choose from. Management wants to ensure that the customer automatically receives phone support when they purchase photo editing. software.

how should an administrator meet these retirements?

Options:

A.  

Add an entitlement template to the product for phone support.

B.  

Include a milestone to the product with a term of 365 days for phone support.

C.  

Configure a flow to create a milestone co the asset upon purchase.

D.  

Create a flow to attach an entitlement to the asset upon purchase.

Discussion 0
Question # 15

AW Computing (AVVC) has customers In multiple countries. AWC would li

Which two considerations should AWC be aware or prior to implementing this change to the existing system?

Choose 2 answers

Options:

A.  

When a currency is added to an organization's List of supported currencies, it cannot be deleted.

B.  

Opportunities will only display sales In the customer's localized currency.

C.  

Historical trend reports will only use the last dated exchange rate.

D.  

Once enabled, advanced currency management cannot be disabled.

Discussion 0
Question # 16

After setting up field history tracking on the Account object, the administrator for AW Computing wants to retrieve the field history data for analysis.

how should the administrator acquire this data?

Options:

A.  

Create a report of Accounts and export it to Excel.

B.  

Query and export the Account History object using Data Loader.

C.  

Use the Data export service in setup.

D.  

Create a list view of Account History and print using the Printable View action.

Discussion 0
Question # 17

An administrator needs to Import a large amount of historical data (more than 100,000 records) from another system.

how should the administrator import the data?

Options:

A.  

SOAP based API with Developer console

B.  

Data Loader with Bulk API Enabled

C.  

An AppExchange package

D.  

Import Wizard with Add Only

Discussion 0
Question # 18

An administrator recently Implemented multi-factor authentication (MFA) with a standard security level selectee. They are receiving cases that users are unable to log in.

What should me administrator do to troubleshoot?

Options:

A.  

Check the session security level required at login on the user profile.

B.  

Change MF-A to High Assurance.

C.  

Reset the user passwords and ask them to try again.

D.  

Temporarily disable MF

A.  

Discussion 0
Question # 19

The administrator at Cloud Kicks is evaluating the capabilities of Schema Builder to create custom objects and custom fields. The administrator likes the user interface of the Schema Builder, as opposed to the new object and field wizards, but also notices some limitations.

What needs to be configured from the object manager instead of Schema Builder?

Options:

A.  

Add custom fields to the page layout.

B.  

Make available for Customer Postal.

C.  

Enable field history tracking

D.  

Allow Reports and Activities

Discussion 0
Question # 20

AW Computers has enabled the feature for Contact to multiple Accounts. A rep is trying to remove the primary Account from a Contact but Is unable to do so. The administrator has already updated the page layout to no longer require an Account.

What could be the issue?

Options:

A.  

A primary Account relationship Is required on a Contact regardless of the page layout settings.

B.  

The Contact has Indirect relationships to other Accounts.

C.  

The Account Contact relationship record needs to be deleted first In order to disassociate Contact from the Account.

D.  

Private Contacts need to be enabled in Setup.

Discussion 0
Question # 21

Sales teams at Cloud Kicks ask each visiting customer to fill out a form that capturing their contact information and some basic footwear preferences. This information is saved to a spreadsheet and used by the sales team to alert their contacts when new shows are added to the inventory that matches their preferences. The sales team wants to be able to track this in Salesforce and see the information when viewing the contact

Record.

Which two ways should the administrator configure this requirement?

Choose 2 answers

Options:

A.  

Data Loader

B.  

Lookup Field

C.  

Lightning Object Creator

D.  

Schema Builder

Discussion 0
Question # 22

Cloud Kicks (CK) has introduced its new Alpha Shoe line. Customers create cases from CK's website. Managers receive a report of all cases created last week. Managers would like a way to easily see in the report if the customer refers to the new shoe line in the case subject.

How should the system administrator modify thr report meet this request?

Options:

A.  

Add a cross-filter and a with' sub-filter.

B.  

Build a row-level formula.

C.  

Change the format to a joined repi

D.  

Include a contains filter on Subject.

Discussion 0
Question # 23

Ursa Major Solar customer records have a lot of fields and Lightning components to give users a variety of information and available functions. Recently,usrrs have noted that their pages take a long time to load and it's starting to negatively impact their experience.

What should the administrator do to help diagnose where improvements can be made?

Options:

A.  

Check the debug logs found in the Environment section of Setup.

B.  

Click Analyze from the Lightning App Builder toolbar.

C.  

Review the debug logs from the Developer Console.

D.  

Use the Apex debugger while loading a customer record.

Discussion 0
Question # 24

Universal Containers has a Private sharing model for Accounts and Opportunities. A new team is being created from within the sales team that will be assigned all renewal opportunities. These users will need to see all closed won opportunities while keeping the account private.

How should the administrator meet this requirement?

Options:

A.  

Update the organization-wide default on Opportunities to Public Read Only and add them to the opportunities team.

B.  

Create a permission set with View All enabled on Accounts and assign it to the new users.

C.  

Create a new profile for the renewals team with View All permission enabled on Accounts and Opportunities.

D.  

Create a public group for the renewals team and create a criteria based sharing rule on Opportunities.

Discussion 0
Question # 25

What should the administrator consider before enabling Person Accounts?

Options:

A.  

Person Account cannot be disabled.

B.  

Person Account requires less data storage.

C.  

Person Account and Business Accounts cannot be in the same sharing model.

D.  

All standard Account news can be converted to Person Account field.

Discussion 0
Question # 26

Cloud Kicks has been tracking how many participants wear the company's shoes in each marathon. The administrator creates two custom objects: Races and Runners. There is a master-detail relationship between them as well as a Roll-up Summary field on the Races object to show the count of runners in each race. Requirements have changed, and the administrator wants to delete the Master-detail Relationship field without deleting the Runners records.

What action should an administrator take before the Relationship field can be deleted?

Options:

A.  

Change the field type to a Lookup Relationship.

B.  

Select the Allow Reparenting' checkbox on the Master-detail field.

C.  

Uncheck 'Delete this record also' to turn off cascading deletes.

D.  

Delete the Roll-up Summary field on the parent.

Discussion 0
Question # 27

An administrator is receiving cases that users are getting logged out of Salesforce without notice.

What should the administrator do to address this issue?

Options:

A.  

Deselect disable session timeout warning popup.

B.  

Select force logout on session timeout.

C.  

Remove the session timeout settings.

D.  

Enable Remember me until logout.

Discussion 0
Question # 28

An administrator created and activated several record-triggered flows that are configured to run before the record is saved on the same object.

What should the administrator consider about the order of execution for flows?

Options:

A.  

The flow type will determine the order of execution.

B.  

The last created date of the flow will determine the order.

C.  

The order of flow execution is unpredictable.

D.  

The flows will execute in alphabetical order based on their names.

Discussion 0
Question # 29

AW Computing it running a special bundle deal on monitors and keyboards. Normally, discounts need VP approval, but this special bundle is pre-approved.

What should the administrator recommend for these requirements?

Options:

A.  

Create a separate price book.

B.  

Implement CPQ.

C.  

Remove the approval process.

D.  

Enable Subscriptions.

Discussion 0
Question # 30

Cloud Kicks has organization-wide snaring defaults on the opportunity set to prvete. However, members of the finance team need to see closed won opportunities. The Drama team members all have roles under the finance director, while the sales team members have roles under the sales marager.

Which two options should the administrator use to meet these criteria?

Choose 2 answers

Options:

A.  

Share with roles and subordinates of the finance cirector role.

B.  

Make an owner-based sharing rule where the wnn field - true.

C.  

Create d ulUjiu-bdwwl sltdiliHj rule where the won fled = true.

D.  

Select all ocporttnltles owned by the sales manager role.

Discussion 0
Question # 31

The administrator at Universal Containers does a soft launch of the Salesforce Authenticator app

and allows users to optionally use it to log in. The administrator would now like to look at how

many users have successfully used it since it was rolled out.

What are two ways the administrator can get this information?

Choose 2 answers

Options:

A.  

Run a session setting report, specifying login methods by user.

B.  

Open the Login Access Policies in Setup which shows how many users are using MF

A.  

C.  

Create a new view in Identity Verification History, specifying Method.

D.  

The order of flow execution is unpredictabl

Discussion 0
Question # 32

Universal Containers wants to assign a task due date on one of two fields. Estimated Shipping Date or Client Need By Date, which is further in the future.

Which two combined automation tools should the administrator use to create the task record and assign based on date criteria?

Choose 2 answers

Options:

A.  

Create a formula capture the MAX date.

B.  

Make a Process Builder to create the task.

C.  

Design an approval process to capture the furthest date.

D.  

Configure a workflow to create the task.

Discussion 0
Question # 33

Ursa Major Solar allows its scientists to log new stars as they find them, but on occasion, they log the same star by mistake. The administrator wants scientists to be notified when a record is deleted and by whom, and to maintain their own discovery information.

What automation solution should be used to send the notification?

Options:

A.  

Heroku

B.  

Process Builder

C.  

Workflow Action

D.  

flow

Discussion 0
Question # 34

What are three options available to the administrator to help with this issue? Choose 3 answers

Options:

A.  

Move some page components behind a tab.

B.  

Remove some of the fields displayed.

C.  

Deactivate unnecessary validation rules.

D.  

Convert all Process builders to flows.

E.  

Reduce the number of related lists displayed.

Discussion 0
Question # 35

Ursa Major Solar has a global customer base. Recent issues with customs have greatly delayed shipping to Canadian customers. While the Country field is already on the page layout, the sales team wants Canadian customers highlighted as a potential challenge for fulfillment until the shipping issue is resolved.

How should the administrator solve this issue?

Options:

A.  

Modify the page layouts to move the Country field into its own section.

B.  

Add a rich text component to the Lightning page. Use conditional visibility to only show the component if the account is Canadian.

C.  

Create an in-app guidance prompt for Canadian records.

D.  

Create a new record type and page layout for Canadian customers, ensuring their pages look different.

Discussion 0
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