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Financial-Services-Cloud Practice Exam Questions and Answers

Salesforce Financial Services Cloud (FSC) Accredited Professional (AP) Exam(WI24)

Last Update 6 days ago
Total Questions : 168

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Question # 1

A Financial Services Cloud (FSC) administrator is setting up a permission set for Actionable Relationship Center. Which license should the administrator select on the Permission Set setup page?

Options:

A.  

FSC Standard

B.  

FSC Basic

C.  

OmniStudio

D.  

FSC Extension

Discussion 0
Question # 2

A regional bank is implementing Financial Services Cloud (FSC). Today, relationship managers receive email reminders 2 days, 2 weeks, and 2 months after a new customer opens their first bank account to contact the customer for feedback. In addition, the bank wants the ability for relationship managers to track and report on progress in FS

C.  

What should the administrator do when designing the future state business process using FSC features?

Options:

A.  

When creating an account, create an action plan with tasks to follow up in 2 days, 2 weeks, and 2 months.

B.  

When a lead or referral is converted, create an action plan with tasks to follow up in 2 days, 2 weeks, and 2 months.

C.  

When an account status is changed to "CustomlrfVTcreate an action plan with tasks to follow up in 2 days. 2 weeks, and 2 months.

D.  

When an account status is changed to "Customer", send emails to the Account Owner to follow up in 2 days, 2 weeks, and 2 months.

Discussion 0
Question # 3

Which three related lists are visible within Actionable Relationship Center associated with the Account object?

Options:

A.  

Cases

B.  

Notes and Attachments

C.  

Client Financial Goals

D.  

Financial Holdings

E.  

Household Financial Accounts

Discussion 0
Question # 4

A private equity company with only one administrator wants to upgrade Financial Services Cloud (FSC) from a Sales Cloud Unlimited Edition (UE) org. The company decided to install FSC greenfield on a new org to minimize the transfer of existing tech debt. In preparation for data migration, the administrator has been exporting backup files of the current org for a month.

What should the administrator do as part of the preparation for the data migration process?

Options:

A.  

The administrator can ask the business manager on the investment bank team to review the file directly.

B.  

After running the backup data export manually for 2 weeks, the administrator can schedule this job to run weekly every Sunday to review the file on Mondays at the start of the week for data comparisons/analysis.

C.  

As a dry run, the administrator can test this process via a data export request from the primary sandbox to the existing Sales Cloud UE org.

D.  

To start, the administrator can run a daily backup data export for a week, then continue to run this job weekly until they are ready for data migration.

Discussion 0
Question # 5

A new custom object has been created, and the records of this object will be created through integration with another system What should a consultant do to ensure the data is loading into the correct fields in Financial Services Cloud?

Options:

A.  

Create a junction object between the external system and the new customer object where the data will reside

B.  

Ensure custom metadata is configured and each custom metadata record details where the data will be sent

C.  

Use a CSV file with the data created and use Data Loader to map to the correct field

D.  

Utilize a field mapping file with the external system (allocation and the corresponding field in Salesforce

Discussion 0
Question # 6

To access Financial Services Cloud Lightning Components "My Domain" must be enabled. How does the System Admin accomplish this?

Options:

A.  

Register a subdomam using the My Domain wizard and then deploy it

B.  

Open a case with Salesforce Support

C.  

Enable Communities

D.  

Go to Custom Settings and edit the Industries Settings

Discussion 0
Question # 7

What should a Financial Advisor use to model the relationship between a business contact and a client that is modeled as a person account?

Options:

A.  

Account-Account Relationship

B.  

Contact-Contact Relationship and the Reciprocal Rote

C.  

Reciprocal Role

D.  

Account-Contact Relationship and the Reciprocal Role

Discussion 0
Question # 8

What capability included in the Financial Services Cloud license can assist bankers in focusing on the most promising referrals?

Options:

A.  

Referral Approval Processes

B.  

Intelligent Need-Based Referrals and Scoring

C.  

Einstein Referral Scoring for Financial Services Cloud

D.  

Referral Routing Rules

Discussion 0
Question # 9

Users at Lake Bank have been creating multiple events for once in a lifetime event such as birth. What should an Administrator do to prevent users from accidentally creating more than one event of such an event type?

Options:

A.  

Create an Apex trigger that will prevent the saving of multiple one-time events

B.  

Select the Unique checkbox on the picklist value for the Event Type field on the Person Life Event object

C.  

Remove user’s ability to create one-time events

D.  

Create a validation rule that will stop the user if they attempt to add multiple one-time events.

Discussion 0
Question # 10

Jen, the Financial Advisor at Lake Tahoe Wealth Management Company wants to modify a published Action Plan to support an additional task she needs in order to complete an annual review for a client. How should Jen do this?

Options:

A.  

Use the 'task creator' tool to create a new task and associate with the existing Action Plan

B.  

Contact her Salesforce Administrator and get her to make the change to the Action Plan for her.

C.  

Use the Action Plan item feature to add an additional task to a published Action Plan.

D.  

Create an independent Task not related to original Action Plan

Discussion 0
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