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Financial-Services-Cloud Salesforce Financial Services Cloud (FSC) Accredited Professional (AP-208) Exam is now Stable and With Pass Result | Test Your Knowledge for Free

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Financial-Services-Cloud Practice Questions

Salesforce Financial Services Cloud (FSC) Accredited Professional (AP-208) Exam

Last Update 1 day ago
Total Questions : 168

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Question # 21

Our Personal Banker Hank Burton wants to encourage his customers to provide required documents for a loan application. He creates Document Checklist Items that help his customers to manage file uploads to speed up loan approval. For which of the following records does Salesforce support Document Checklist Items out of the box? (Choose Three)

Options:

A.  

Contact

B.  

Lead

C.  

Account

D.  

Residential Loan Application

E.  

Opportunity

Discussion 0
Question # 22

A financial institution is concerned about contacting clients or sharing their data when they have requestednot to be contacted.

Which action should the consultant take in Financial Services Cloud to address the institution'sconcern?

Options:

A.  

Integrate the Consent object with their Consent Platform to track it in Salesforce.

B.  

Hide the client's contact informationand add an approval process for allowing a user to access it to contact the client.

C.  

Implement Consent Management for Financial Services Cloud.

D.  

Enable and implement the iate Regulation checkbox on the client record to track their request.

Discussion 0
Question # 23

A financial services company has found that more than two-thirds of customer onboarding processes are manually done by client specialists, consuming large amounts of time and resulting in errors in the sales process. The company contacts a consultant to learn how to leverage Financial Services Cloud features to improve the current state.

What should the consultant consider from a customer onboarding perspective?

Options:

A.  

If the company struggles with the low efficiency of collecting data in questionnaires and meeting compliance with the company policies. Action Plan can be used to improve the current state.

B.  

If the company struggles with the low effi^ency oftracking required documents for its customers and creating templates for ^ checklists. Discovery Framework is recorrU^ided to improve the current state.

C.  

If the company struggles with the low efficiency of tracking required documents for its customersand creating templates for checklists, Action Plan is recommended to improve the current state.

D.  

If the company struggles with the low efficiency of collecting data in questionnaires and meeting compliance with the company policies. Discovery Frameworkcan be used to improve the current state.

Discussion 0
Question # 24

A consultant is working with a new customer and has gained a firm understanding of their business processes and systems in preparation for implementing Salesforce Financial Services Cloud.

What should the consultant create as a deliverable for the current state business process?

Options:

A.  

Word document telling the story of the process from the user's perspective

B.  

An Excel spreadsheet with steps of the process as rows, and systems and personas in columns

C.  

An end-to-end visualjmap of the process using personas, systems, inputs, and outcomes

D.  

A Powerpoint deck wftJscreenshots of the current systems and callouts towhat is happening on each slide

Discussion 0
Question # 25

A financial services company needs to capture a new type of referral that has different required fields than what is currently configured inthe org.

Which three steps should the administrator take to configure Financial Services Cloud correctly based on the scenario?

Options:

A.  

Assign the record type to users.

B.  

Create a new record type Referral' on the Lead object.

C.  

Create a new referral record type mapper record.

D.  

Create a custom Referral object.

E.  

Update the lead page layout.

Discussion 0
Question # 26

Lake Tahoe Bank is implementingFinancial Services Cloud. The bank's new business processes require that Financial Advisors can add individuals to more than one Group or Household using Multiple Relationship Groups. Where do Admins enable Multiple Relationship Groups?

Options:

A.  

Object Settings

B.  

Custom Settings

C.  

Lightning Page Editor

D.  

Profiles

Discussion 0
Question # 27

An investment bank is implementing Financial Services Cloud (FSC) to manage the deal pipeline. Each opportunity has confidentialinformation that the deal team members must only view. In addition, each member needs the ability to take and share notes directly within Salesforce with others on the team.

Which three FSC features should be part of the solution design?

Options:

A.  

Financial DealManagement

B.  

Sharing Rules

C.  

Complianthata Sharing

D.  

Profiles

E.  

Interaction Summaries

Discussion 0
Question # 28

A commercial loan due diligence process is handled by multiple individuals at Lake Tahoe Bank. Lake Tahoe Bank wants an easy way for managers to distribute the work, to understand the % completion of the due diligence process per client and report on the performance of the department to show possible bottlenecks. What FSC feature can Lake Tahoe Bank use to track this process?

Options:

A.  

Workflow Rules/Process Builder

B.  

Action Plans

C.  

Apex Tnggers on the task object

D.  

Flows

Discussion 0
Question # 29

Scott Adams is opening a joint savings account with his mom, Rachel Adams. Rachel Adams is the primary member ofthe Adams Household. Personal Banker Hank Burton wants to make sure that Scott's data is rolling up to the Adams Household. How can the Banker accomplish this?

Options:

A.  

Make the Adams Household Scott's primary Group and edit tie Activities & Objects to ft* Up.

B.  

Add Scon as a Related Contact to the Adams Household.

C.  

Make the Adams Household Scotts pnmary Group and make Scott the pnmary member

D.  

Disable the Primary Group setting fof Scon on the Adams Household

Discussion 0
Question # 30

A wealth management firm is looking to start tracking its clients' hobbies for marketing purposes in Salesforce. Which Financial Services Cloud feature is most suitable for this?

Options:

A.  

Interest Tags

B.  

Alerts

C.  

Topics

D.  

Engagement Topics

Discussion 0
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