Project Management Professional (2023 Version)
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An experienced project manager is leading an enthusiastic team but realizes the team lacks the experience to complete the job successfully. What should the project manager do to reduce the risk of project failure?
A project manager joins a team that is providing a customized enterprise resource planning (ERP) system to a client. A potential design problem is identified by the
development team. After reviewing this issue with the project owner and team members, all agreed to revise the design to avoid a system defect when deployed. The
design is already approved.
What should be the project manager's next steps?
A project manager is assigned to a new project. The project is for a new product that the company wants to launch as soon as possible to test market readiness. The project is part of a large business transformation, and the objective is to open delivery channels for the new product.
Which delivery approach should the project manager recommend?
A production team will soon begin their first agile project. No one in the team or management has agile knowledge. The training manager can only fund three enrollments.
Match the team role on the left to the correct training course on the right. (Use all three of the team roles.)
A project team is trying to meet the milestone target dates in order to receive a bonus promised by the project
sponsor. Unforeseen challenges and poor communication among the team members resulted in mistakes and
delays. Tensions are high, and the sponsor is concerned.
What should the project manager do?
A project manager is tasked with developing a coaching model to support and recognize team members' growth.
What should the project manager consider when defining their coaching strategy?
A construction company is executing a building contract that includes firm milestones for replacing certain components of the building. During execution, the client complains that the new components do not meet the requirements.
What should the project manager have done to prevent this from happening?
A project manager is part of an organization that is assessing the use of agile delivery approaches. A new project management office (PMO) manager who had a bad experience with a Scrum approach recommended that the project board replace Scrum with a predictive approach.
What should the project manager do?
Acompany's key product is evolving and requires the use of a new technology. No one on the team is familiar with this technology; however, experienced developers
on the team volunteered to study the concepts and application and believe they will be able to take full responsibility for the new technology.
What should the project manager do?
An organization that embraced agile a couple of years ago is looking for a more efficient way to ensure that the increments produced in each sprint meet the end users’ quality requirements. What should the project lead recommend?
A distributed project team has communication issues because of their collaboration tools. The team feels that efficiency could be improved by changing the collaboration platform.
What should the project manager do?
A project manager is leading a project when a key stakeholder requests additional work that is not in the scope. The stakeholder is also concerned that the project sponsors may not approve and fund the additional change in scope.
What should the project manager do first?
A project charter has been approved and the project manager has been assigned to the project. The project manager is currently working with the project team to subdivide the project work packages.
What is the project manager doing?
An organization is transitioning to agile delivery, and a new team has been assembled. A project is not going well because the variation of the team velocity is very high and every sprint delivers less than committed. A new project lead with a strong technical background has been assigned to the project.
What should the project lead do?
A project team is conducting sprint planning. Based on the estimated effort, only 95% of the items included in the sprint may be delivered. The product owner asks the project manager for advice on how to prioritize the backlog items.
What should be used to prioritize the backlog items?
A project is being executed. The project's life cycle is defined as predictive; however, a major deliverable will be handed over incrementally to the customer. The
assigned resources are experienced and reliable and are willing to make decisions that the project manager used to make after each incremental delivery on other
projects.
What should the project manager do?
A project manager is leading a product feature rollout that will gain more subscribers for a video-streaming application. During the backlog grooming phase, the business stakeholders were unable to understand the feature integration with the product and raised concerns.
What can the project manager do to demonstrate the feature integration?
A project manager is assigned to a global project with dispersed team members. Previously, when working with remote teams, the project manager observed that team members do not tend to produce quality work.
What should the project manager do to ensure the project is completed on time with quality?
A project manager works in a matrix organization and is managing an internal software development project that is intended to reduce conflicts in the company's internal tracking system. During development, the project manager is informed that the software has to account for an unexpected change to government accounting requirements. The development team was able to make the change with no additional cost; however, the project manager notices that the testing costs are beginning
to exceed the testing budget.
What should the project manager do?
A project manager is well informed on the industry standards of the organization and believes that they are not reflected in the project deliverables. What should the project manager review next?
A project manager was recently assigned to rescue a high-priority project for an Olympic facility. The project is behind schedule, with a heavy contractual penalty. The former project manager had numerous conflicts with the project team members and a few stakeholders.
What should the project manager do first?
A project manager is working with a Scrum team that is continually missing deadlines. The steering committee is concerned about the project as it is not clear that it will deliver the expected value. After some analysis, the project manager discovers there is a mismatch of competencies in one of the teams.
What should the project manager do?
A project manager is working on an agile project that is within the scope of a recently announced corporate audit. The project manager was
appointed to attend the first meeting with the auditors scheduled for the following week.
What should the project manager do to prepare for the audit?
Anew project manager was assigned to a project during implementation. The project manager realized that new tax policies are creating a risk for a cost overrun by 25%. The project manager updated the risk register and kept the project running as normal. The CEO has announced that the project could be cancelled since the acceptable cost overrun is only 20%. The project manager was quite surprised as this was new information.
What should the project manager have done to avoid this?
A project that is using an incremental approach has colocated team members and is using a kanban board to visualize the work in progress
(WIP). A key external stakeholder requests that all project activities be placed on hold until a status report is distributed.
What should the project manager have done to avoid this situation?
A project manager works in a hierarchical organization. The project team members are used to being told what to do, and the performance reviews include the percentage of
completion of the allocated tasks. After a conversation with the sponsor, the project manager realizes that they need to reassign a couple of tasks to meet the next
milestone. This change can be perceived as poor performance by the current assignees.
What should the project manager do?
A facility extension project is in the execution stage. There is a project activity to connect the power of all new equipment to an existing facility,
Point A, which requires a significant cable length. The construction team found that the power could be connected to Point B and save money.
What should the project manager do next?
A project team is working on the design of a solution for a complex project. Due to a lack of clarity of the customer's requirements, daily meetings
were agreed upon between the team and the customer. There are a few external contractors in the project who do not agree with this idea as they
feel it is a waste of time.
What should the project manager do?
A global program is being kicked off, and various distributed teams are involved in delivering the initiative. Besides planning and executing the scope for the initiative, team
interactions must be considered.
How should the project teams interact in their meetings?
A project manager is working as a servant leader for a pilot project to adopt agile practices. After three sprints, the team demos the product to the
main stakeholders, but receives negative feedback about the product's features. The team feels that all the features met the acceptance criteria
defined by the product owner and does not understand what went wrong.
How should the project manager mitigate the product rejection?
A project manager is working on a multinational project that has more than 100 stakeholders. The project manager is concerned about the
appropriate stakeholder participation and involvement level required for successful project delivery.
What should the project manager do?
A project manager is assigned to a critical software development project. The team is using a hybrid approach and has divided development into four sprints. At the end of
sprint three, the project manager discovers that the earned value (EV) is US$500,000 and the planned value (PV) is US$550,000.
What should the project manager do?
A large construction project is progressing well as per the project objectives. The project manager would like to report the project's value to the project sponsor and seek the
next phase of funding closure.
What should the project manager do?
A stressful situation has presented some challenges for the team. The project manager notices stress behavior in some of the team members, and it is beginning to spread across the group. The project manager needs to coach the team to change their mindset in order to be more efficient.
What should the project manager do?
A project team is using one of the visual management tools to identify dependencies. It was identified that domain knowledge from one team needs to be shared with
another team to ensure the continuity of deliverables.
What should the project manager do?
A project manager leads a software development project in a hybrid environment. During project planning, the project manager identified a risk where a technical resource for a critical path item may not be available when needed. One week before the resource is needed, the technical engineer had a personal emergency and had to take a leave.
What should the project manager do next?
A company has selected a cross-functional team to develop an innovative digital product to drive the digital transformation project for the business. What should the project
manager do to ensure business value is delivered early?
A project manager is in a cross-functional agile team. The project manager has been assigned a software project with multiple features that will
take the team about a year to complete. The CEO is insisting that the solution needs to meet business goals for the year end, which is due in 6
months.
What should the project manager do to align stakeholders’ needs and expectations?
A project manager wants to assign a junior engineer to a new project. In past projects, the engineer showed initiative to take on complex tasks and solve problems in
innovative ways without any need for encouragement. However, the engineer declines the project manager's invitation to join the new project.
What is the most likely reason for the engineer's refusal to work on the project?
How can agile measurements improve upon predictive measurements in cases where the final 10% of a project takes longer than planned?
A project is comprised of team members who are not engaged and committed to project success. What should the project manager do to address this situation?
The scope of a project is to replace the street signs within a 10-km radius. The client does not want to sign the project closure report if the radius
is not extended by 1 km, to be aligned with the council's development plan.
What should the project manager do?
A technician is scheduled to install internet service at the homes of three remote call center agents who have different working schedules. Their functional managers
arranged time off to allow time for installation and testing. The carrier sends an email to the project manager stating that one appointment is delayed for 2 days.
What does the project manager need to do now?
A project manager is assigned to a project where a vendor has been engaged to build a new system One week before user acceptance testing (UAT) is scheduled the vendor informs the project manager that they can only deliver half of the promised functions by the UAT start date.
What should the project manager do next?
In the past year, a company paid US$60,000 to an external subcontractor for an ongoing project. The project manager has been asked to
evaluate if the project can be delivered more cost effectively this year by using internal labor. The project manager used an optimistic term of 4
months, a pessimistic term of 6 months, and a most expected term of 5 months, and has concluded that the service can be delivered with the
following resources:
* Two engineers (monthly salary of US$700 each)
* One project manager (monthly salary of US$1,600)
* Additional estimated monthly expenses of US$2,000
The project manager used the program evaluation and review technique (PERT) to calculate the savings if the project is delivered with in-house
resources.
How much money will the project manager estimate the company can save?
A project manager is working on an enterprise resource planning (ERP) initiative that contains stakeholders spanning numerous business lines. The project manager begins
to identify, evaluate, and categorize the stakeholder relationships to the program.
What is the purpose of this process?
A project manager is working on a financial system implementation project for a government company. One of the key stakeholders, who uses
predictive approaches, does not like virtual tools such as chats, task trackers, and so forth. They prefer email, telephone calls, and face-to-face
meetings.
How should the project manager approach this situation?
A project team has installed software for the client, passed the knowledge to operations, sent the final report, and celebrated. Then 1 week later,
the client sendsa list of requirements that have not been met. The client is requesting to fix the issues quickly and within the initial budget.
What should the project manager have done to prevent this from happening?
A project manager is managing a mobile application development project when one of the experienced team members starts missing deadlines. The delays will impact
project implementation.
What should the project manager do next?
During iteration planning, team A identifies that an important deliverable is dependent upon a deliverable from team
B.
What should the project manager do?A project manager is assigned to a new project that will launch the digital version of a current product. Even though the product is well known, the vision for its digital version
is not clear to the stakeholders.
What should the project manager do to increase value delivery?
An unforeseen event has shut down public works projects for 4 weeks. Activities on the critical path will fall behind based on the project schedule.
What should the project manager do?
A project manager is leading a project that has a dependency on the client's vendor management system for critical requirements. The vendor
management team will not derive any benefits from the project. However, the project requires support from the vendor management head.
What should the project manager do next?
A project manager is working on a complex project with a high degree of change. What strategy should the project manager use to ensure a
successful project completion?
After a recent status review meeting, the project manager becomes aware that an influential stakeholder is unclear about the purpose and benefits of the project Consequently, the stakeholder has questioned the viability of continuing the project What should the project manager do next to address the situation?
A project manager is managing a project with team members who are working all over the globe. The project manager notices that each team
member's deliverables do not meet the requirements.
What should the project manager do first?
A project is 70% complete when the project sponsor requests an additional deliverable. What should the project manager do first?
A team has just adopted an agile approach. During daily standup meetings, the team expressed concerns about task delays. The project leader worked with the product
owner to get clarity on the features. The project leader asked the team to fast-track all product features to ensure delivery. Sprints are being completed but with either fewer
features or low quality.
What should the project leader have done to ensure success?
A project team has established contracts for purchasing vehicles and construction services. In the middle of project execution, the team learns
that the vehicle supplier cannot deliver the vehicles. There is not enough time to find a new supplier without delaying the project.
Which action should the project manager take to procure the vehicles?
A project has met the agreed-upon product requirements and is closing. There is time remaining in the schedule and excess budget. The
resources are not yet scheduled to move to other projects. Several product champions want to continue adding functionality to the product.
What should the project manager do?
There is frequent conflict between two project team members working on a project. This has caused a negative impact on the project.
How should the project manager handle this situation?
A startup company has just appointed a CEO that has no prior project experience. The CEO wants to execute projects with their own resources
and has appointed a project manager.
What should the project manager recommend that the CEO do first?
During a project meeting, the project manager expressed the importance of delivering reports on time. These individual reports will be
consolidated into a single report. One of the team member's reports was not delivered on time and therefore the report could not be integrated
with the other reports. This demonstrates a lack of teamwork and impacts project success.
What should the project manager do to resolve this issue?
A company must implement a new regulation. The government has specified the date when the regulation will be enforced but has only provided high-level information on
the regulation's requirements. Therefore, changes in definitions are to be expected due to uncertainty.
Which life cycle should the project manager use for this project?
A project is ready to deliver the first batch of the product when a quality control check rejects the product as unfit for delivery. The root cause
analysis (RCA) shows that a component added as part of the latest change request was not tested throughout the development cycle.
What should the project manager do next?
During daily team standup meetings, team members constantly ask about which tasks they should focus on first. How should the project
manager ensure the team is fully productive?
A project is implementing an agile strategy, and a minimum viable product (MVP) was agreed upon. After the first iteration review, the customer explained that the first deliverable is not of great value.
What should the project manager have done differently?
A senior project manager has included a junior project manager as part of the project team. During a coaching session, the junior project manager
asks the senior project manager how to be efficient and reduce rework.
How should the senior project manager respond?
Anew law was published about zoning permits for telecom towers. This may cause cost and schedule overruns for the new network rollout.
What should the project manager do?
A customer initiated a minor scope change and expects this to be completed without delays or additional costs. The project manager believes that they have adequate
authorization to make the decision themselves but is not quite sure.
What should the project manager do next?
An organization is about to start a multiphased project. Due to strict regulations, some of the phases must be completely planned in advance.
However, other phases allow for more flexibility and experimentation on scope and schedule. The sponsor wants to pursue the project objectives
as planned, but also wants to accommodate new information and changes as the project progresses.
Which project management approach should the project manager select for this project?
During project initiation meetings, the project manager of a 9-month project states that a specific task would be out of schedule. At the project
kick-off meeting, a key project stakeholder strongly objects, stating that this task is the key value of the project and should be completed on time.
What should the project manager do to reduce the chances of having a strong rejection from stakeholders during the project initiation stage?
An important national project is in (he execution phase. A time constraint activity must be conducted on-site by a specialist from another country. Due to travel restrictions, the specialist cannot perform the activity on-site. The activity cannot be completed without the specialist's expertise. The project team is actively seeking assistance in order to complete the job on time.
What should the project manager do to help the project team?
Drag the communication event on the left to the main subject discussed during the event on the right.
An agile team has released the second version of its product, but the feedback is that the software has many bugs that compromise the user experience. What should the
project manager do?
An agile facilitator has gathered a team for a new project. This team and facilitator have not yet worked on a project together.
How should the facilitator proceed?
A project manager in a matrix organization has been assigned to a system solution project with tight time lines. There are two resources assigned as part of the solution
team: one who is experienced and one who is new. During development, the project manager notices that the resources disagree on the solution approach.
What should the project manager do next to deliver a reliable solution?
A self-organizing team for a critical project is consistently delivering value according to their commitments. During a retrospective, the project manager observed that most of
the team members were stressed due to over commitments.
What should the project manager do?
There is a conflict on an agile project about following organizational processes, many of which do not add any value to the project. To resolve this, which one of the following
should be regarded with the highest priority?
A team member who is working on a critical project deliverable reported that their computer is not working. The IT department says that due to a high workload, they will not
be able to provide assistance for 1 week.
How should the project manager address this situation?
A new file vault system vendor is being considered by a protect sponsor who has supported several projects over the previous year What should the project manager review to assist the sponsor on the decision?
A project manager who recently joined the company has been assigned to manage a software project for a major recurring customer. What should the project manager do to
enhance the budget estimations for the project?
A few developers have identified a list of impediments at the daily standup and are asking for the project lead's assistance in prioritizing them. There are a few complex backlog items, and a new junior tester has identified a few compliance defects. The product owner and a couple of developers will be leaving the project team, and the contract with the test and production support partner will not be renewed.
Which issue should the project lead focus on first?
A project manager just completed a successful deployment and is preparing to transition the project to an operational state before starting closeout actions. What should the project manager do to ensure that the project is ready to move to an operational state?
A project manager schedules virtual daily standup meetings for a project, but half of the team members regularly join late or miss the meeting all together. What should the project manager do?
A project manager has recently been assigned to a new project. When the project manager first meets the project team, the team tells the project manager that all of the management plans and documents for the project are missing.
What should the project manager do?
A project has completed design activities ahead of schedule. Suddenly, the project manager is informed by a vendor that a deliverable may not meet the agreed delivery time frame due to a resource shortage. The internal team asked if they should continue to deliver as per the schedule.
What should the project manager do?
A project manager and project team are developing a strategic approach to engage the internal and external stakeholders. Which approach should be followed?
A project team is working on an agile software development project. The project manager is concerned that the virtual team may not be as effective as a colocated team at headquarters.
Which two actions should the project manager leverage to ensure the team is meeting performance expectations?
(Choose two)
Contract terms used during the tender phase for a new power-generation facility must be revised before signing with the successful bidder because the terms of the tender have been amended to accommodate the new financial regulations on company tax. Which approach should the project manager take to implement this amendment?
An internal virtual team is meeting daily to review iteration progress, as well as to conduct other technical and followup calls with key stakeholders. The team seems to be disengaged.
How should the project manager approach this situation?
A new project needs to be submitted for urgent funding approval. The project, which will use a new technology, is vital to the organization. The entire Scrum team has worked together for over 3 years on multiple projects and delivered the previous project under the approved budget.
Which estimation technique should the project manager implement in this context?
Midway through the execution of an agile project, there is a shift in the strategic objectives at the organization level to promote digital transformation. What should the project manager do next?
A project with a hard timeline is starting its first iteration out of six. The project team is lacking the necessary skills to execute.
What should the project manager do?
Project acceptance criteria include on-site training for the new users of a system. Due to unforeseen circumstances, all team members have to work remotely for an indefinite period of time.
What should the project manager do?
A software development project completed the initiation phase. The technical design was approved by the project
steering committee. Later, it was discovered that the design will impact the company’s production system. A new
technical design must be found and this could delay the project by 3 months.
What should the project manager do first?
A project is on its fifth iteration out of six. One member of the team has left the company unexpectedly.
What should the project manager do next?
During execution of a complex project, the project manager encounters numerous change requests from various teams. These changes may result in the project not meeting its objectives.
How should the project manager ensure that these changes are managed effectively?
A project management office (PMO) director finds that the project managers leading software development projects are not consistently seeking approval from other division leaders in cybersecurity and operations before deploying code into production. The PMO director asks the project manager to develop a solution for this issue.
What should the project manager do to fix this problem?
A project manager is managing the transition to operations. The project sponsor wants to ensure that good support is provided to the end users.
What should the project manager do?
A company is going through structural changes. A couple of people will leave the company as their positions were made redundant. The team members are unhappy as they do not understand why the changes are being made when the project is on track.
What should the project manager do?
A project manager is leading a technically complex project. The project is part of a strategic program of work and the first to use an agile approach. One of the board members is interested in attending a meeting to see how the delivery of the project scope is progressing.
What should the project lead do?
A project team has finished its first iteration out of six. The iteration's delivery performance (velocity) was 50%.
During the iteration retrospective, the team realizes that the complexity of the work was underestimated.
What should the project manager do?
A key stakeholder who is highly involved in the project claims that the reports sent by the project team are inadequate. What should the project manager do first?
In a daily standup meeting, a developer indicates that a backlog item will not be delivered because they need to take an unexpected leave for the next couple of days. The backlog item is a prerequisite for a feature expected by users in the next sprint review.
What should the project lead do?
A project manager analyzes the cumulative flow chart and identifies a bottleneck in the testing activities from a self-organizing team. After discussing it with the team, a gap related to testing skills is identified.
What should the project manager do to address the issue?
A project manager is preparing to start a new project in which the team members are distributed geographically across different countries. The project manager is using the communications management plan to engage the team members and find a communication method that suits everyone.
How should the project manager continually evaluate the effectiveness of the virtual team's engagement?
A project manager decided to use a highly adaptive approach to manage a large-scale project. In this project, there are many iterative tasks that utilize highly specialized experts. The project manager would like to create practical plans with high levels of buy-in from the team members.
What should the project manager do next?
A company is about to start a complex research project. Due to the level of uncertainty, the project manager
recommends the use of a hybrid approach; however, the organization only has experience with predictive projects.
How can the project manager strategize the use of a hybrid approach to the organization?
During the execution of a project, an experienced team member informs the project manager that they cannot take part in all of the scheduled project activities due to a conflicting operational schedule. What should the project manager do?
A project being constructed in a remote rural area is nearing the end of construction. The project manager would like to share the good news with stakeholders.
How should the project manager communicate with the local community?
An agile team is brainstorming and prioritizing all of the risks according to severity. What should the team do about the identified risks?
A government agency is developing a new connectivity policy. The assigned project manager is a famous economist with international recognition. The team is eager to work with the project manager, but feels intimidated. The project manager realizes that a junior economist, whose tasks are behind schedule, is especially intimidated by the situation.
What should the project manager do first?
In a frequently changing project, the project manager discovers a customer requirement change during a daily meeting. What should the project manager do?
A team is preparing the closing phase and building a plan for the next phase. One of the project sponsors is complaining that the last phase had some quality deliverable issues. However, the quality acceptance document was signed.
What should the project manager do?
After the project charter’s approval, the project manager needs to work on detailed project requirements, constraints, and assumptions with stakeholders. However, not all of the stakeholders are immediately available for a meeting in the short term.
What should the project manager do in order to gather the information needed from stakeholders?
A project manager has recently been assigned to a new project. When the project manager first meets the project team, the team tells the project manager that all of the management plans and documents for the project are missing.
What should the project manager do?
During the execution of a construction project, one of the neighboring businesses is complaining that the current building height does not agree with the initial project plans. What should the project manager do first?
Midway through the execution of an agile project, there is a shift in the strategic objectives at the organization level to promote digital transformation. What should the project manager do next?
A project manager prepared a project benefits management plan. Which of the following should be included in this document?
A project is starting its sixth iteration out seven. During the daily meeting, a team member explains that a key function will take longer to complete than originally anticipated.
What should the project manager do?
A project team strongly encourages the project manager to purchase an application that will significantly reduce work time. Without the application, the deadline might be missed. However, the purchase will impact the project cost. The sponsor would like to explore a less expensive application that will save the team's time.
What should the project manager do?
A project manager is assigned to a regulatory project for their country. The deadline for delivering results in compliance with the new laws is very tight, and the project team members have not yet been assigned. One of the project manager's peers informs the project manager that a project with the same scope for a different country was completed 1 year ago.
What should the project manager do first?
An agile team has completed five sprints. The final product is expected to be delivered in another three sprints. The project manager receives a call from the technical resource manager that one of the developers must take leave for the next 4 weeks, with no temporary replacement available. This is going to significantly impact the deliverable.
What should the project manager do?
An organization is transitioning to agile delivery, and a new team has been assembled. A project is not going well because the variation of the team velocity is very high and every sprint delivers less than committed. A new project lead with a strong technical background has been assigned to the project.
What should the project lead do?
A project team is completing a design, while another team in a different country is performing implementation. How should the project manager communicate the design to the implementation team?
A customer's technical lead discussed a new feature with the project manager. The project manager believes the new feature will boost performance significantly and adds it as a high-priority item in the sprint backlog. At the end of the sprint, all of the planned stories were not completed because the new feature took more time.
What should the project manager do next?
A town wants to build a community center and has appointed a project manager. A site was found, and all of the necessary approvals and governance were completed. When the project kick-off was held, it was discovered that a local farmers' group was not consulted, and they use the site for a monthly market.
What should the project manager do to move forward with the project?
A project is currently in the execution phase. Because of the complexity of the project and the large number of regulatory requirements involved, the project manager decides to hold a management review with senior executives to ensure the successful implementation of project deliverables.
What should the project manager review during the management review to ensure the meeting is effective?
A project team has finished its first iteration out of six. The iteration's delivery performance (velocity) was 50%.
During the iteration retrospective, the team realizes that the complexity of the work was underestimated.
What should the project manager do?
An agile team is in the early phases of the development cycle for a project; however, they have already begun to deliver functionality to the customer. The team has identified risks to the project and are working on developing the mitigation strategy.
What should the project manager do next?
An urgent meeting has been established with the project team to discuss the cause of some quality issues that are preventing delivery to the client. The product owner recommends a root cause analysis (RCA).
What should the project lead do?
In the middle of a software development project, the lead design programmer accepted an offer from a competitor. The project manager needs to find a replacement to meet an upcoming milestone.
What should the project manager do?
A project manager was recently assigned to rescue a high-priority project for an Olympic facility. The project is behind schedule, with a heavy contractual penalty. The former project manager had numerous conflicts with the project team members and a few stakeholders.
What should the project manager do first?
A project manager is leading an electrical project that spans five towns. The project manager is informed by the learn that one of the towns is not allowing the team to work there even though the town was included in stakeholder engagements before the start of the project.
What should the project manager do?
During sprint planning, the product owner wants to prioritize items with high business value. However, the project team is concerned about technical debt and infrastructure dependencies to deliver the expected value.
How should the project manager handle this issue?
A project manager encounters a governance issue during the project execution phase. One of the team members complains about receiving assignments from multiple people and states they are not able to work effectively.
What should the project manager establish first in the project governance structure?
A credit collection company is implementing new software to assist customer service agents when calling clients for payments. The software will benefit the company by freeing up staff to work on other projects. Several business areas want to take advantage of this benefit.
What should the project manager do?
In an agile project, the team decided to have a rotating group of facilitators for the daily scrum. Overall, most of the facilitators have grown and done well in this role; however, a few of them tend to run inefficient daily scrums.
What should the project manager do next?
Project stakeholders are engaged in a discussion on how to achieve the best user experience in the design of a new application. The agile team is divided on the approach. The conflict is more of a collective disagreement than an outright conflict.
What should the project manager do next?
A project manager is assigned to a multiyear project. During project execution, the customer delegates a new representative who contacts the project manager directly with a concern about their participation in status meetings. The representative wants to contact team members directly.
What should the project manager do next?
A company is about to start a complex research project. Due to the level of uncertainty, the project manager recommends the use of a hybrid approach; however, the organization only has experience with predictive projects.
How can the project manager strategize the use of a hybrid approach to the organization?
A project manager is leading a technically complex project. The project is part of a strategic program of work and the first to use an agile approach. One of the board members is interested in attending a meeting to see how the delivery of the project scope is progressing.
What should the project lead do?
During a sprint, one of the team members found an issue. According to the team member and the product owner, the issue has a higher level of importance than the other features of the sprint, but is not a roadblock to completing it
What should the project lead ask the project team do?
A project manager is leading a product feature rollout that will gain more subscribers for a video-streaming application. During the backlog grooming phase, the business stakeholders were unable to understand the feature integration with the product and raised concerns.
What can the project manager do to demonstrate the feature integration?
A member of a testing team in an agile project works well with the project team. However, in the previous two iterations, this team member's performance was poor, and the team had difficulty meeting the iteration goals.
How should the project manager handle this situation?
A team has developed and tested new software to control airplanes during flights. There are several regulatory requirements that must be met. What should the project manager do to meet these requirements?
A few developers have identified a list of impediments at the daily standup and are asking for the project lead's assistance in prioritizing them. There are a few complex backlog items, and a new junior tester has identified a few compliance defects. The product owner and a couple of developers will be leaving the project team, and the contract with the test and production support partner will not be renewed.
Which issue should the project lead focus on first?
A project sponsor insists that the project scope for a new product launch should include two geographical locations. However, after the project scoping session was done, a project charter was completed and approved with one location only.
What should the project manager do?
A project to build a new energy plant was just completed. However, a few days before operation of the plant, the local community protested and closed access to the plant. They argue that an important natural reserve was impacted and prior consultation was not done by the project team.
What should the project manager verify first?
A company plans to initiate a project involving a new technology. Approval for the project is required. What should the project manager do?
An internal virtual team is meeting daily to review iteration progress, as well as to conduct other technical and followup calls with key stakeholders. The team seems to be disengaged.
How should the project manager approach this situation?
A project manager was recently assigned to a banking IT project. The project team has been developing products using a predictive approach for more than 10 years, but management wants the team to change to an agile approach. The project manager met with the team to introduce the agile approach. Most of the team members complained about changing approaches because the performance of this team has always been above average among the IT teams in the bank.
Which two actions should the project manager take? (Choose two)
A project charter has been approved and the project manager has been assigned to the project. The project manager is currently working with the project team to subdivide the project work packages.
What is the project manager doing?
A project manager is loading a fast-moving project with strict deadlines and minimal limo to deliver each milestone. The project manager discovers that one of the remote team members, who puts a lot of effort into delivering the orient, has confided in an on-site team member The remote learn member tells they are not being adequately rewarded and recognized for their job
What should the project manager do?
A project manager is in the process of closing out a project and has been asked by the project management office (PMO) to confirm that the transfer of knowledge to the operations team for support operations has been successfully completed. Which technique should the project manager apply to verify the knowledge transfer?
A project sponsor would like to include a new deliverable. The sponsor contacts the project manager in order to seek advice on the most efficient approach to complete the deliverable within the next 2 months.
What should the project manager do?
Key decision makers are meeting to define the objectives of a new database migration project. There are many disagreements about scope and time lines among the leaders of various company departments.
How should the project manager impartially prioritize the requirements to be integrated?
A project manager is working on a major construction project. Part of the agreed-upon plan was to use a cloud-based system with a server that runs on high-speed internet service since most of the learn members work virtually. The company needs to reduce operating costs as much as possible and management insists that the project will now use a system running on a conventional dial-up service.
What should the project manager do next?
A company's key product is evolving and requires the use of a new technology. No one on the team is familiar with this technology; however, experienced developers on the team volunteered to study the concepts and application and believe they will be able to take full responsibility for the new technology.
What should the project manager do?
A project is in progress with a team that is new to agile approaches Alter the first sprint 'review, the team performance begins slipping and the conclusion is that there is not an adequate flow of work for the team.
What should the project manager do?
A project manager is leading a project with strict time constraints. In team meetings, one of the team members is always silent. The project manager determines that this team member is not knowledgeable about the technology solution. The project manager is concerned that this problem will impact productivity.
What should the project manager do?
A project manager notices that a new junior team member's suggestions are constantly rejected by senior team members. The senior team members find the suggestions valid and innovative, but unrealistic. Following several project assignments, the senior members request to have the junior team member removed.
What should the project manager do next?
A project manager was informed by their supplier that there will be an upcoming raw material shortage due to a regulatory change. What should the project manager do?
A project manager works for an organization that intends to begin using agile delivery, but there is a lack of support from some business units. The project manager needs to address the lack of trust in agile.
What should the project manager recommend?
During a monthly review meeting, a high-performing team member raised a concern about the quality feedback mechanism. The team member expressed that they are not able to deliver high-quality output.
What should the project manager do first?
A project manager is scheduled to meet with a client for their weekly risk management meeting. The project manager observed that one of the tasks which had external dependencies is delayed by one week. The project manager knows this will have an impact but does not know the exact details.
What two things should the project manager do? (Choose two)
All project team members refer to the project manager for various decisions. This causes delays for some tasks, as the project manager is usually preoccupied in meetings throughout the day.
What should the project manager do to prevent these delays?
A project manager is leading a hybrid project that is building an app for a travel industry startup. Due to unforeseen events, the features and the overall solution will not be useable by many customers due to new travel restrictions.
What should the project manager do first?
A project manager is assigned to a technical research project. The project team has already been assigned, and the main subject mallei expert (SME) sends the project manager a list of the technical skills required for the execution of this protect.
What should the project manager do next?
A newly commissioned project has had trouble recruiting team members because the turnover rate is high The human resource (HR) manager has conducted several exit interviews. Many learn members have expressed that the project manager has inadequate relationship management competencies. The project manager explains I hat the exiting team members were lazy.
What should the project manager do to prevent this high turnover rate from continuing?
In a hybrid project the customer has issued 9 contract that specifies the deliverables for Each quartet. Tire customer wants to show their slaveholders a tangible outcome in the first quarter and wants to move the second milestone lo the first quartet. The project manager explains to the customer that it is not feasible unless the requirements for the second milestone are changed.
Which two actions should the project manager take? (Choose 2)
A project manager discovers that the project team is spending a large amount of time delivering several reporting formats for the same project updates to multiple stakeholders. What should the project manager do to reduce the time spent on these activities?
An agile team is developing a new content management system. Some of the team members are struggling to deliver certain features since they have never worked on this type of solution.
What should the project manager do?
A multiyear resource constraint project is midway through the execution phase. During a progress update meeting, it has been determined that there might be a schedule delay to deliver the project. The project manager has observed that all of the team members are working hard and lots of deliverables have already been completed.
What should the project manager do immediately about this situation?
A company routinely outsources resources for specific core activities. Due to a sudden, unforeseen risk, all of the team members are needed to work remotely, including the outsourced ones.
How can the project manager address this challenge to assure outsourced vendors deliver?
TESTED 24 Apr 2024
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