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Project Management Professional (2023 Version)

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Question # 1

An experienced project manager is leading an enthusiastic team but realizes the team lacks the experience to complete the job successfully. What should the project manager do to reduce the risk of project failure?

Options:

A.  

Ask the sponsor to add experienced professionals to the team.

B.  

Assign a dedicated resource to check the quality of each deliverable.

C.  

Approve the appropriate training program for team members.

D.  

Provide team members with the necessary coaching and mentoring.

Discussion 0
Question # 2

A project manager joins a team that is providing a customized enterprise resource planning (ERP) system to a client. A potential design problem is identified by the

development team. After reviewing this issue with the project owner and team members, all agreed to revise the design to avoid a system defect when deployed. The

design is already approved.

What should be the project manager's next steps?

Options:

A.  

Inform the client of the problem and follow the change request process.

B.  

Amend the design specifications and pass them to the development team for reprogramming.

C.  

Make a change request and get formal approval from the project owner.

D.  

Conduct a proof of concept to make sure there are no problems in the revised design.

Discussion 0
Question # 3

A project manager is assigned to a new project. The project is for a new product that the company wants to launch as soon as possible to test market readiness. The project is part of a large business transformation, and the objective is to open delivery channels for the new product.

Which delivery approach should the project manager recommend?

Options:

A.  

An adaptive approach with clearly defined user stories.

B.  

A predictive approach with an experienced project team.

C.  

A predictive approach with clear acceptance criteria.

D.  

An adaptive approach with loosely defined large epics.

Discussion 0
Question # 4

A production team will soon begin their first agile project. No one in the team or management has agile knowledge. The training manager can only fund three enrollments.

Match the team role on the left to the correct training course on the right. (Use all three of the team roles.)

Question # 4

Options:

Discussion 0
Question # 5

A project team is trying to meet the milestone target dates in order to receive a bonus promised by the project

sponsor. Unforeseen challenges and poor communication among the team members resulted in mistakes and

delays. Tensions are high, and the sponsor is concerned.

What should the project manager do?

Options:

A.  

Schedule a team-building activity to boost the team's morale.

B.  

Discuss with the team how the project objectives can be met.

C.  

Organize a team meeting to remind the team of the ground rules.

D.  

Request that the sponsor increase the bonus for high performers.

Discussion 0
Question # 6

A project manager is tasked with developing a coaching model to support and recognize team members' growth.

What should the project manager consider when defining their coaching strategy?

Options:

A.  

Established patterns of communication

B.  

Organization's strategic goals

C.  

Individual and personal objectives

D.  

Project team's shared objectives

Discussion 0
Question # 7

A construction company is executing a building contract that includes firm milestones for replacing certain components of the building. During execution, the client complains that the new components do not meet the requirements.

What should the project manager have done to prevent this from happening?

Options:

A.  

Defined acceptance criteria in a quality checklist agreed upon before starting the build phase

B.  

Approved a detailed change management process before starting the build phase

C.  

Provided compensation for issues due to the variance in the agreed-upon requirements

D.  

Continuously communicated the changes in the work plan and the agreement to the client

Discussion 0
Question # 8

A project manager is part of an organization that is assessing the use of agile delivery approaches. A new project management office (PMO) manager who had a bad experience with a Scrum approach recommended that the project board replace Scrum with a predictive approach.

What should the project manager do?

Options:

A.  

Review the benefits realization plan to include the cost of the change.

B.  

Define a project management plan for the new approach, as needed.

C.  

Define a risk management plan for the new approach, as needed.

D.  

Review the communications management plan to identify new stakeholders.

Discussion 0
Question # 9

Acompany's key product is evolving and requires the use of a new technology. No one on the team is familiar with this technology; however, experienced developers

on the team volunteered to study the concepts and application and believe they will be able to take full responsibility for the new technology.

What should the project manager do?

Options:

A.  

Descope this requirement as the developers have more important tasks.

B.  

Support the developers with their intention to learn the new technology.

C.  

Hire externally since the internal developers already have assigned work.

D.  

Outsource the technology work to a third party so as not to delay work.

Discussion 0
Question # 10

An organization that embraced agile a couple of years ago is looking for a more efficient way to ensure that the increments produced in each sprint meet the end users’ quality requirements. What should the project lead recommend?

Options:

A.  

Develop a more comprehensive template for the definition of done (DoD).

B.  

Increase the percentage allocated for testing each backlog item.

C.  

Organize more frequent sprint reviews with a broader audience.

D.  

Establish a quality assurance (QA) team separate from the development team.

Discussion 0
Question # 11

A distributed project team has communication issues because of their collaboration tools. The team feels that efficiency could be improved by changing the collaboration platform.

What should the project manager do?

Options:

A.  

Discuss this with the project team and select the appropriate tools.

B.  

Inform the project team to continue using the current tools.

C.  

Implement the communication tools used by other project teams.

D.  

Escalate the issue to the sponsor and ask them to decide.

Discussion 0
Question # 12

A project manager is leading a project when a key stakeholder requests additional work that is not in the scope. The stakeholder is also concerned that the project sponsors may not approve and fund the additional change in scope.

What should the project manager do first?

Options:

A.  

Evaluate the cost of the additional requested work.

B.  

Evaluate the impact and submit a change request.

C.  

Discuss the requested change with the sponsor.

D.  

Discuss the requested change with the team.

Discussion 0
Question # 13

A project charter has been approved and the project manager has been assigned to the project. The project manager is currently working with the project team to subdivide the project work packages.

What is the project manager doing?

Options:

A.  

Network diagram

B.  

Decomposition

C.  

Work breakdown structure (WBS)

D.  

Resource leveling

Discussion 0
Question # 14

An organization is transitioning to agile delivery, and a new team has been assembled. A project is not going well because the variation of the team velocity is very high and every sprint delivers less than committed. A new project lead with a strong technical background has been assigned to the project.

What should the project lead do?

Options:

A.  

Ask that estimations be provided only by senior developers.

B.  

Allocate more time for estimation in the sprint planning.

C.  

Review and update the estimations in the daily standup.

D.  

Recommend a different estimation method in the retrospective.

Discussion 0
Question # 15

A project team is conducting sprint planning. Based on the estimated effort, only 95% of the items included in the sprint may be delivered. The product owner asks the project manager for advice on how to prioritize the backlog items.

What should be used to prioritize the backlog items?

Options:

A.  

Risk to delivery

B.  

Technical complexity

C.  

Business value

D.  

Estimation accuracy

Discussion 0
Question # 16

A project is being executed. The project's life cycle is defined as predictive; however, a major deliverable will be handed over incrementally to the customer. The

assigned resources are experienced and reliable and are willing to make decisions that the project manager used to make after each incremental delivery on other

projects.

What should the project manager do?

Options:

A.  

Support the decisions of the team and transfer the decision making responsibility to them.

B.  

Consult the product owner about letting the resources make decisions.

C.  

Schedule a steering committee meeting and obtain their approval on the request.

D.  

Inform the team that although this is a hybrid environment, the project manager must still be responsible for making decisions.

Discussion 0
Question # 17

A project manager is leading a product feature rollout that will gain more subscribers for a video-streaming application. During the backlog grooming phase, the business stakeholders were unable to understand the feature integration with the product and raised concerns.

What can the project manager do to demonstrate the feature integration?

Options:

A.  

Involve business stakeholders in the iteration retrospective.

B.  

Include the business stakeholders in the iteration review.

C.  

Review the backlog in detail with the business stakeholders.

D.  

Create a task for the iteration review and add it to the backlog.

Discussion 0
Question # 18

A project manager is assigned to a global project with dispersed team members. Previously, when working with remote teams, the project manager observed that team members do not tend to produce quality work.

What should the project manager do to ensure the project is completed on time with quality?

Options:

A.  

Encourage the team to participate in a peer evaluation activity by the end of the project.

B.  

Introduce the use of time sheets and ask team members to review and submit them regularly.

C.  

Arrange regular team meetings for the team to update one another on the progress of their assigned tasks.

D.  

Meet with the team together and in one-on-one meetings to set clear, shared targets.

Discussion 0
Question # 19

A project manager works in a matrix organization and is managing an internal software development project that is intended to reduce conflicts in the company's internal tracking system. During development, the project manager is informed that the software has to account for an unexpected change to government accounting requirements. The development team was able to make the change with no additional cost; however, the project manager notices that the testing costs are beginning

to exceed the testing budget.

What should the project manager do?

Options:

A.  

Update the basis of estimates and the cost management plan to track the additional funding required for testing.

B.  

Ask the project sponsor to allocate funds from the contingency reserve to fund the additional testing.

C.  

Submit a change request to the cost baseline through the governance process to fund the additional testing.

D.  

Conduct a cost-benefit analysis to determine if the funds can be reallocated from the development team.

Discussion 0
Question # 20

A project manager is well informed on the industry standards of the organization and believes that they are not reflected in the project deliverables. What should the project manager review next?

Options:

A.  

Quality process

B.  

Quality management plan

C.  

Organizational process assets (OPAs)

D.  

Project charter

Discussion 0
Question # 21

A project manager was recently assigned to rescue a high-priority project for an Olympic facility. The project is behind schedule, with a heavy contractual penalty. The former project manager had numerous conflicts with the project team members and a few stakeholders.

What should the project manager do first?

Options:

A.  

Review the project schedule and ask for the contingency reserve to crash the project.

B.  

Meet the project team and stakeholders to identify the root cause of the issue and develop a solution.

C.  

Review the lessons learned register with the former project manager in a private meeting.

D.  

Meet the project team to assert authority and reassign the project tasks for a timely delivery.

Discussion 0
Question # 22

A project manager is working with a Scrum team that is continually missing deadlines. The steering committee is concerned about the project as it is not clear that it will deliver the expected value. After some analysis, the project manager discovers there is a mismatch of competencies in one of the teams.

What should the project manager do?

Options:

A.  

Provide appropriate training to compensate for the mismatch.

B.  

Emphasize to the teams the importance of meeting the agreed deadlines.

C.  

Update the project schedule to reflect the delay.

D.  

Accept the risk of the project missing deadlines due to the mismatch.

Discussion 0
Question # 23

A project manager is working on an agile project that is within the scope of a recently announced corporate audit. The project manager was

appointed to attend the first meeting with the auditors scheduled for the following week.

What should the project manager do to prepare for the audit?

Options:

A.  

Reserve story points for the next iteration if needed.

B.  

Review the project information.

C.  

Ask the development team to provide compliance information.

D.  

Ask for a waiver during the audit.

Discussion 0
Question # 24

Anew project manager was assigned to a project during implementation. The project manager realized that new tax policies are creating a risk for a cost overrun by 25%. The project manager updated the risk register and kept the project running as normal. The CEO has announced that the project could be cancelled since the acceptable cost overrun is only 20%. The project manager was quite surprised as this was new information.

What should the project manager have done to avoid this?

Options:

A.  

Implemented the communications management plan properly.

B.  

Ensured the risk tolerance of the company was properly updated.

C.  

Provided a proper risk response.

D.  

Implemented the stakeholder engagement plan correctly.

Discussion 0
Question # 25

A project that is using an incremental approach has colocated team members and is using a kanban board to visualize the work in progress

(WIP). A key external stakeholder requests that all project activities be placed on hold until a status report is distributed.

What should the project manager have done to avoid this situation?

Options:

A.  

Stored project documentation in a shared folder.

B.  

Organized monthly meetings with the external stakeholders.

C.  

Invited all of the stakeholders to daily standup meetings.

D.  

Sent weekly status update reports to all of the stakeholders.

Discussion 0
Question # 26

A project manager works in a hierarchical organization. The project team members are used to being told what to do, and the performance reviews include the percentage of

completion of the allocated tasks. After a conversation with the sponsor, the project manager realizes that they need to reassign a couple of tasks to meet the next

milestone. This change can be perceived as poor performance by the current assignees.

What should the project manager do?

Options:

A.  

Organize a team meeting and inform the team members that, as the person accountable for delivery, they decided to change the task allocation.

B.  

Ask the less experienced team member privately to stop working on the task and inform another team member that the work has been reassigned.

C.  

Ask the more experienced team member privately to take the task and inform the other team members that work has been reassigned.

D.  

Organize a team meeting to inform team members about a change in direction and work with them to change the task allocation.

Discussion 0
Question # 27

A facility extension project is in the execution stage. There is a project activity to connect the power of all new equipment to an existing facility,

Point A, which requires a significant cable length. The construction team found that the power could be connected to Point B and save money.

What should the project manager do next?

Options:

A.  

Perform a cost-benefit analysis to evaluate using the Point B option.

B.  

Add the issue to the change log and request additional budget through the change control board (CCB).

C.  

Seek a decision from the construction team after explaining the project budget and schedule constraint.

D.  

Use the Point B option because it will save the project cost and time.

Discussion 0
Question # 28

A project team is working on the design of a solution for a complex project. Due to a lack of clarity of the customer's requirements, daily meetings

were agreed upon between the team and the customer. There are a few external contractors in the project who do not agree with this idea as they

feel it is a waste of time.

What should the project manager do?

Options:

A.  

Welcome and involve the contractors as part of the project team.

B.  

Ask the contractors to meet with the customer independently.

C.  

Ask the customer to develop a document with the requirements.

D.  

Warn and penalize the contractors who do not attend the meeting.

Discussion 0
Question # 29

A global program is being kicked off, and various distributed teams are involved in delivering the initiative. Besides planning and executing the scope for the initiative, team

interactions must be considered.

How should the project teams interact in their meetings?

Options:

A.  

Phone conversations

B.  

Video conferencing

C.  

Encrypted emails

D.  

Chat conversations

Discussion 0
Question # 30

A project manager is working as a servant leader for a pilot project to adopt agile practices. After three sprints, the team demos the product to the

main stakeholders, but receives negative feedback about the product's features. The team feels that all the features met the acceptance criteria

defined by the product owner and does not understand what went wrong.

How should the project manager mitigate the product rejection?

Options:

A.  

Share the product backlog for the main stakeholders to review in advance.

B.  

Engage the main stakeholders in the upcoming sprint review sessions.

C.  

Create dedicated sprints to implement feature fixes for the rejected ones.

D.  

Ask the project sponsor to evaluate the assignment of a new product owner.

Discussion 0
Question # 31

A project manager is working on a multinational project that has more than 100 stakeholders. The project manager is concerned about the

appropriate stakeholder participation and involvement level required for successful project delivery.

What should the project manager do?

Options:

A.  

Communicate with the stakeholders to find a solution.

B.  

Review the issue log with the project stakeholders.

C.  

Evaluate the stakeholder engagement assessment matrix.

D.  

Perform a stakeholder assumption and constraint analysis.

Discussion 0
Question # 32

A project manager is assigned to a critical software development project. The team is using a hybrid approach and has divided development into four sprints. At the end of

sprint three, the project manager discovers that the earned value (EV) is US$500,000 and the planned value (PV) is US$550,000.

What should the project manager do?

Options:

A.  

Introduce a float.

B.  

Adjust the budget.

C.  

Adjust the project time line.

D.  

Fast track the project.

Discussion 0
Question # 33

A large construction project is progressing well as per the project objectives. The project manager would like to report the project's value to the project sponsor and seek the

next phase of funding closure.

What should the project manager do?

Options:

A.  

Ensure a measurement system is in place like earned value analysis (EVA) to track project value for the project sponsor.

B.  

Submit a detailed report on the cost budget vs. the cost actuals as the project sponsor will want to know more about finances.

C.  

Create a detailed project report on successes and challenges for the project sponsor.

D.  

Arrange a site visit to show the project sponsor the construction progress in person.

Discussion 0
Question # 34

A stressful situation has presented some challenges for the team. The project manager notices stress behavior in some of the team members, and it is beginning to spread across the group. The project manager needs to coach the team to change their mindset in order to be more efficient.

What should the project manager do?

Options:

A.  

Ensure that people care about each other and work effectively together through effective team management.

B.  

Meet with the team to discuss the correct, expected behavior in stressful situations and start practicing it.

C.  

Establish a productive environment where all team members can assist one another with the workload.

D.  

Create an environment of respect and fairness so the team can increase their project performance in stressful situations.

Discussion 0
Question # 35

A project team is using one of the visual management tools to identify dependencies. It was identified that domain knowledge from one team needs to be shared with

another team to ensure the continuity of deliverables.

What should the project manager do?

Options:

A.  

Merge both teams into one team so the knowledge is commonly available.

B.  

Remove the dependency to eliminate the need for knowledge sharing.

C.  

Redistribute the team members so knowledge is available in both teams.

D.  

Request the respective teams to plan for knowledge-sharing sessions.

Discussion 0
Question # 36

A project manager leads a software development project in a hybrid environment. During project planning, the project manager identified a risk where a technical resource for a critical path item may not be available when needed. One week before the resource is needed, the technical engineer had a personal emergency and had to take a leave.

What should the project manager do next?

Options:

A.  

Update the lessons learned report and the risk log to reflect that this risk has materialized.

B.  

Revise the project management plan and move the task to a time when the technical resource will be available.

C.  

Consult the risk register for an appropriate planned risk response and implement.

D.  

Review the business requirement with stakeholders and exclude the task assigned to the technical resource.

Discussion 0
Question # 37

A company has selected a cross-functional team to develop an innovative digital product to drive the digital transformation project for the business. What should the project

manager do to ensure business value is delivered early?

Options:

A.  

Create a detailed project plan and escalate delays to the functional managers.

B.  

Fast track the project and monitor tasks closely to ensure timely delivery.

C.  

Create robust incentives to the team members to encourage speedy delivery.

D.  

Break down the deliverables into sprints and deliver value incrementally.

Discussion 0
Question # 38

A project manager is in a cross-functional agile team. The project manager has been assigned a software project with multiple features that will

take the team about a year to complete. The CEO is insisting that the solution needs to meet business goals for the year end, which is due in 6

months.

What should the project manager do to align stakeholders’ needs and expectations?

Options:

A.  

Work with the stakeholders to create a prioritized backlog and release a roadmap.

B.  

Modify the requirements to those that can be completed in 6 months.

C.  

Implement fast-tracking and crashing activities to complete the project in 6 months.

D.  

Include all stakeholders in daily scrum meetings to keep them informed.

Discussion 0
Question # 39

A project manager wants to assign a junior engineer to a new project. In past projects, the engineer showed initiative to take on complex tasks and solve problems in

innovative ways without any need for encouragement. However, the engineer declines the project manager's invitation to join the new project.

What is the most likely reason for the engineer's refusal to work on the project?

Options:

A.  

The engineer did not feel welcome or enjoy working with the other project team members.

B.  

The project manager did not follow the normal hiring process with the engineer's functional manager.

C.  

The engineer has “project burnout" from working long hours and solving difficult problems.

D.  

The project manager did not sufficiently support and recognize the engineer's professional growth.

Discussion 0
Question # 40

How can agile measurements improve upon predictive measurements in cases where the final 10% of a project takes longer than planned?

Options:

A.  

By scheduling iterative meetings with the product owner to improve project tracking

B.  

By focusing on the delivery of incremental working products lo the customer

C.  

By reviewing burnup charts to determine the effort required against estimated earned value

D.  

D.  

By conducting daily standups to more accurately track project deliverables

Discussion 0
Question # 41

A project is comprised of team members who are not engaged and committed to project success. What should the project manager do to address this situation?

Options:

A.  

Accept the situation knowing there is schedule slack available to release on an incremental basis when necessary.

B.  

Call each team member to gain their perspective on the problem, then bring the whole team together to discuss a solution.

C.  

Send each team member a direct email indicating that disciplinary action is likely if they do not change their attitude.

D.  

Contact the project sponsor to request approval to release the current team and hire replacement personnel.

Discussion 0
Question # 42

The scope of a project is to replace the street signs within a 10-km radius. The client does not want to sign the project closure report if the radius

is not extended by 1 km, to be aligned with the council's development plan.

What should the project manager do?

Options:

A.  

Delay the approval and ask the project sponsor for additional funding.

B.  

Contact the council and ask for their approval to extend the scope of the project.

C.  

Initiate a new project and discuss the request because it came in too late.

D.  

Obtain formal acceptance for the completed work and submit a change request.

Discussion 0
Question # 43

A technician is scheduled to install internet service at the homes of three remote call center agents who have different working schedules. Their functional managers

arranged time off to allow time for installation and testing. The carrier sends an email to the project manager stating that one appointment is delayed for 2 days.

What does the project manager need to do now?

Options:

A.  

Inform the relevant stakeholders.

B.  

Inform the project team only.

C.  

Inform the product owner.

D.  

Inform the project sponsor.

Discussion 0
Question # 44

A project manager is assigned to a project where a vendor has been engaged to build a new system One week before user acceptance testing (UAT) is scheduled the vendor informs the project manager that they can only deliver half of the promised functions by the UAT start date.

What should the project manager do next?

Options:

A.  

Wait until the vendor cannot deliver and then invoke liquidated damages based on the contract

B.  

Escalate to management and prepare tor project closure by canceling the contract with this vendor

C.  

Adjust the protect schedule to accommodate the current development progress of the vendor

D.  

Communicate with the vendor and project team and explore possibilities lor resolving the issue

Discussion 0
Question # 45

In the past year, a company paid US$60,000 to an external subcontractor for an ongoing project. The project manager has been asked to

evaluate if the project can be delivered more cost effectively this year by using internal labor. The project manager used an optimistic term of 4

months, a pessimistic term of 6 months, and a most expected term of 5 months, and has concluded that the service can be delivered with the

following resources:

* Two engineers (monthly salary of US$700 each)

* One project manager (monthly salary of US$1,600)

* Additional estimated monthly expenses of US$2,000

The project manager used the program evaluation and review technique (PERT) to calculate the savings if the project is delivered with in-house

resources.

How much money will the project manager estimate the company can save?

Options:

A.  

US$35,000

B.  

US$20,000

C.  

US$40,000

D.  

US$30,000

Discussion 0
Question # 46

A project manager is working on an enterprise resource planning (ERP) initiative that contains stakeholders spanning numerous business lines. The project manager begins

to identify, evaluate, and categorize the stakeholder relationships to the program.

What is the purpose of this process?

Options:

A.  

Identify all stakeholders who can negatively affect the project.

B.  

Incorporate the needs of all stakeholders into the communications management plan.

C.  

Incorporate only primary stakeholders into the communications management plan.

D.  

Identify all stakeholders who can positively affect the project.

Discussion 0
Question # 47

A project manager is working on a financial system implementation project for a government company. One of the key stakeholders, who uses

predictive approaches, does not like virtual tools such as chats, task trackers, and so forth. They prefer email, telephone calls, and face-to-face

meetings.

How should the project manager approach this situation?

Options:

A.  

Use regular screen-sharing sessions to show the progress to the stakeholder.

B.  

Align and agree with the stakeholder on the communication approach.

C.  

Ask the manager to use virtual communication tools and online dashboards.

D.  

Create a digital dashboard to meet the manager's information needs.

Discussion 0
Question # 48

A project team has installed software for the client, passed the knowledge to operations, sent the final report, and celebrated. Then 1 week later,

the client sendsa list of requirements that have not been met. The client is requesting to fix the issues quickly and within the initial budget.

What should the project manager have done to prevent this from happening?

Options:

A.  

Reviewed the acceptance criteria and obtained client approval.

B.  

Allocated a risk budget for any post-release improvements.

C.  

Conducted a pilot to understand the client's performance parameters.

D.  

Established meetings with the client throughout the project phases.

Discussion 0
Question # 49

A project manager is managing a mobile application development project when one of the experienced team members starts missing deadlines. The delays will impact

project implementation.

What should the project manager do next?

Options:

A.  

Meet with the team member to understand their concerns and/or issues.

B.  

Convene a team meeting to encourage and motivate the entire team.

C.  

Assign an additional resource to help the team member with the tasks.

D.  

Ask the team member's functional manager if there are any known issues.

Discussion 0
Question # 50

During iteration planning, team A identifies that an important deliverable is dependent upon a deliverable from team

B.  

What should the project manager do?

Options:

A.  

Inform team B of the dependency and ensure that the deliverable is planned.

B.  

Make team Aa part of team B and ensure that the deliverable is ready.

C.  

Request team B to immediately start this activity and deliver to team

A.  

D.  

Ask team B to focus on their backlog and deliver based on their priority,

Discussion 0
Question # 51

A project manager is assigned to a new project that will launch the digital version of a current product. Even though the product is well known, the vision for its digital version

is not clear to the stakeholders.

What should the project manager do to increase value delivery?

Options:

A.  

Use spikes to dig deeper into the technical challenges of the new product, thus reducing the technical risk.

B.  

Create a visual task board with all of the relevant stakeholders to support backlog prioritization.

C.  

Work with the team on the definition of a minimum viable product (MVP) and present it to the stakeholders.

D.  

Gather the team to create a comprehensive product roadmap but only commit to requirements for the next quarter.

Discussion 0
Question # 52

An unforeseen event has shut down public works projects for 4 weeks. Activities on the critical path will fall behind based on the project schedule.

What should the project manager do?

Options:

A.  

Add 4 additional weeks to the schedule and request additional resources.

B.  

Ask the sponsor to obtain a special work permit to continue work.

C.  

Review the project management plan to see the impact of the possible delay.

D.  

Crash the resource management plan to keep the schedule on track.

Discussion 0
Question # 53

A project manager is leading a project that has a dependency on the client's vendor management system for critical requirements. The vendor

management team will not derive any benefits from the project. However, the project requires support from the vendor management head.

What should the project manager do next?

Options:

A.  

Get support from the sponsor to hire a subject matter expert (SME) from the vendor management team to work on the project.

B.  

Review the terms of reference of the steering committee to include the vendor management head.

C.  

Work with the sponsor on a communications management plan to obtain support from the vendor management head.

D.  

Obtain help from the sponsor to highlight any nonfinancial benefits for the vendor management team.

Discussion 0
Question # 54

A project manager is working on a complex project with a high degree of change. What strategy should the project manager use to ensure a

successful project completion?

Options:

A.  

Update the project management plan to reduce the possibility of scope creep.

B.  

Schedule a regular risk review with the project management team.

C.  

Increase the active engagement and participation of key stakeholders.

D.  

Create a project change roadmap to keep track of all unforeseen changes.

Discussion 0
Question # 55

After a recent status review meeting, the project manager becomes aware that an influential stakeholder is unclear about the purpose and benefits of the project Consequently, the stakeholder has questioned the viability of continuing the project What should the project manager do next to address the situation?

Options:

A.  

Speak with the project sponsor to find out if the stakeholder would agree to a one-on-one review session

B.  

Log the stakeholder's comments in the risk register as a high-impact threat to the project's completion

C.  

Consider the stakeholder's concerns and review the project charter with the project sponsor.

D.  

Note the stakeholder's concerns but disregard them with regard to the project activities.

Discussion 0
Question # 56

A project manager is managing a project with team members who are working all over the globe. The project manager notices that each team

member's deliverables do not meet the requirements.

What should the project manager do first?

Options:

A.  

Assemble the project team via conference call to tell them that disciplinary action will be taken if any more noncompliant deliverables are

submitted.

B.  

Discuss the process used to create the noncompliant deliverables with the project team to see if there was a potential misunderstanding.

C.  

Schedule time with the project sponsor to inform them that the project schedule is slipping due to the time it will take to rework the

deliverables.

D.  

Meet with the project team to explain that noncompliant deliverables must be reworked and submitted immediately to avoid project delays.

Discussion 0
Question # 57

A project is 70% complete when the project sponsor requests an additional deliverable. What should the project manager do first?

Options:

A.  

Reject the request as being too late and leading to major scope creep.

B.  

Submit the request to the change control board (CCB) for a decision.

C.  

Negotiate with the project sponsor on the possible alternatives.

D.  

Determine the possible impact of this change on all aspects of the project.

Discussion 0
Question # 58

A team has just adopted an agile approach. During daily standup meetings, the team expressed concerns about task delays. The project leader worked with the product

owner to get clarity on the features. The project leader asked the team to fast-track all product features to ensure delivery. Sprints are being completed but with either fewer

features or low quality.

What should the project leader have done to ensure success?

Options:

A.  

Directed teams to possible solutions that help in removing the impediments and contribute to a timely delivery

B.  

Suggested to the team to add impediments as work items in the product backlog to be fixed in the next sprints

C.  

Asked the team to create an impediment log and keep it updated for use in the next sprint planning

D.  

Empowered the team to improve their processes, tools, and interactions to be more effective in delivery and removing impediments

Discussion 0
Question # 59

A project team has established contracts for purchasing vehicles and construction services. In the middle of project execution, the team learns

that the vehicle supplier cannot deliver the vehicles. There is not enough time to find a new supplier without delaying the project.

Which action should the project manager take to procure the vehicles?

Options:

A.  

Ask the technical team to revise the requirements, even if it requires extra budget.

B.  

Arrange a meeting with the client to request additional time to find a new supplier.

C.  

Review the existing service contracts to find an option to help procure the vehicles.

D.  

Procure the vehicles from another supplier and report the change to the change control board (CCB) later.

Discussion 0
Question # 60

A project has met the agreed-upon product requirements and is closing. There is time remaining in the schedule and excess budget. The

resources are not yet scheduled to move to other projects. Several product champions want to continue adding functionality to the product.

What should the project manager do?

Options:

A.  

Use the remaining time and resources to add additional scope to the project without spending the project budget.

B.  

Ensure product quality by spending the remaining resources and time on additional quality checks for the product.

C.  

Acknowledge the project closure criteria has been met and release the remaining budget and resources.

D.  

Obtain approval from the sponsor to add additional functionality to the project deliverables with the leftover budget.

Discussion 0
Question # 61

There is frequent conflict between two project team members working on a project. This has caused a negative impact on the project.

How should the project manager handle this situation?

Options:

A.  

Counsel both team members and caution them with a final warning.

B.  

Escalate the issue to the human resources (HR) manager before a larger problem develops.

C.  

Help cultivate self-awareness between the two team members through emotional intelligence (El).

D.  

Relocate the two project team members into different project teams.

Discussion 0
Question # 62

A startup company has just appointed a CEO that has no prior project experience. The CEO wants to execute projects with their own resources

and has appointed a project manager.

What should the project manager recommend that the CEO do first?

Options:

A.  

Create a framework to justify project execution.

B.  

Utilize an agile approach for all upcoming projects.

C.  

Create a framework to support project success.

D.  

Utilize a predictive approach for all upcoming projects.

Discussion 0
Question # 63

During a project meeting, the project manager expressed the importance of delivering reports on time. These individual reports will be

consolidated into a single report. One of the team member's reports was not delivered on time and therefore the report could not be integrated

with the other reports. This demonstrates a lack of teamwork and impacts project success.

What should the project manager do to resolve this issue?

Options:

A.  

Assign the task to someone else on the team.

B.  

Discuss it with the team member in confidence.

C.  

Discuss this matter during the project meeting.

D.  

Include this item in the risk register.

Discussion 0
Question # 64

A company must implement a new regulation. The government has specified the date when the regulation will be enforced but has only provided high-level information on

the regulation's requirements. Therefore, changes in definitions are to be expected due to uncertainty.

Which life cycle should the project manager use for this project?

Options:

A.  

A predictive execution strategy

B.  

A hybrid execution strategy

C.  

An iterative execution strategy

D.  

An agile execution strategy

Discussion 0
Question # 65

A project is ready to deliver the first batch of the product when a quality control check rejects the product as unfit for delivery. The root cause

analysis (RCA) shows that a component added as part of the latest change request was not tested throughout the development cycle.

What should the project manager do next?

Options:

A.  

Review the change control process to ensure quality management artifacts are updated as part of the change.

B.  

Review the quality management process and perform a process audit as part of ongoing quality assurance.

C.  

Review the communications management plan to ensure change requests are communicated to the affected team members.

D.  

Review the quality management process with the project management office (PMO) to ensure compliance with best practices.

Discussion 0
Question # 66

During daily team standup meetings, team members constantly ask about which tasks they should focus on first. How should the project

manager ensure the team is fully productive?

Options:

A.  

Review the project backlog during the team's standup meeting.

B.  

Encourage project team members to prioritize the product backlog.

C.  

Ensure team members are working according to the project plan.

D.  

Work with the product owner to ensure the project backlog is prioritized.

Discussion 0
Question # 67

A project is implementing an agile strategy, and a minimum viable product (MVP) was agreed upon. After the first iteration review, the customer explained that the first deliverable is not of great value.

What should the project manager have done differently?

Options:

A.  

Invited the customer to the daily meetings

B.  

Helped the team redefine the MVP

C.  

Changed the duration of iterations to deliver more value

D.  

Validated the iteration goals with the customer

Discussion 0
Question # 68

A senior project manager has included a junior project manager as part of the project team. During a coaching session, the junior project manager

asks the senior project manager how to be efficient and reduce rework.

How should the senior project manager respond?

Options:

A.  

Use a work breakdown structure (WBS) to create a project schedule based on the project and resource requirements.

B.  

Monitor resource allocation to ensure that team members work 8 hours per day.

C.  

Assign project tasks to the team regardless of their skills to accomplish the project schedule.

D.  

Schedule daily meetings with key stakeholders to assess the effectiveness of the project management plan.

Discussion 0
Question # 69

Anew law was published about zoning permits for telecom towers. This may cause cost and schedule overruns for the new network rollout.

What should the project manager do?

Options:

A.  

Assess and prioritize the impact of the new law on the project plan.

B.  

Update the project plan because the law is an obligation for the project.

C.  

Minimize the scope to catch the cost and schedule baseline.

D.  

Meet the sponsor to ask for additional time and budget increase.

Discussion 0
Question # 70

A customer initiated a minor scope change and expects this to be completed without delays or additional costs. The project manager believes that they have adequate

authorization to make the decision themselves but is not quite sure.

What should the project manager do next?

Options:

A.  

Use the project contingency and implement the change without charging the customer, since the customer's satisfaction is top priority.

B.  

Exploit this change opportunity and calculate the cost, risk, and time, then add a reasonable margin and submit to the customer.

C.  

Use the Perform Integrated Change Control process and submit this to the change control board (CCB) for approval.

D.  

Keep the change pending and decide to take this up as part of final settlement at the end of the project.

Discussion 0
Question # 71

An organization is about to start a multiphased project. Due to strict regulations, some of the phases must be completely planned in advance.

However, other phases allow for more flexibility and experimentation on scope and schedule. The sponsor wants to pursue the project objectives

as planned, but also wants to accommodate new information and changes as the project progresses.

Which project management approach should the project manager select for this project?

Options:

A.  

Hybrid

B.  

Incremental

C.  

Agile

D.  

Phased

Discussion 0
Question # 72

During project initiation meetings, the project manager of a 9-month project states that a specific task would be out of schedule. At the project

kick-off meeting, a key project stakeholder strongly objects, stating that this task is the key value of the project and should be completed on time.

What should the project manager do to reduce the chances of having a strong rejection from stakeholders during the project initiation stage?

Options:

A.  

Develop a stakeholder-by-stakeholder engagement assessment matrix.

B.  

Send a letter to the stakeholders to inform them about the project scope and start date.

C.  

Schedule meetings with key stakeholders in advance to gather feedback on the project scope.

D.  

Identify stakeholder rejection as a risk in the project risk register.

Discussion 0
Question # 73

An important national project is in (he execution phase. A time constraint activity must be conducted on-site by a specialist from another country. Due to travel restrictions, the specialist cannot perform the activity on-site. The activity cannot be completed without the specialist's expertise. The project team is actively seeking assistance in order to complete the job on time.

What should the project manager do to help the project team?

Options:

A.  

Reschedule the project until the local travel restrictions are lifted.

B.  

Schedule virtual sessions with the specialist to guide the team in completing the activity.

C.  

Seek additional budget to train the project team on the required skill set.

D.  

Refer to the organization's lessons learned repository and find an alternative solution.

Discussion 0
Question # 74

Drag the communication event on the left to the main subject discussed during the event on the right.

Question # 74

Options:

Discussion 0
Question # 75

An agile team has released the second version of its product, but the feedback is that the software has many bugs that compromise the user experience. What should the

project manager do?

Options:

A.  

Facilitate the next retrospective meeting, focusing the team on analyzing root causes and proposing solutions.

B.  

Closely evaluate the skill set of the team, looking for technical gaps that need to be filed in order to improve quality.

C.  

Hire an external consultancy firm to focus on testing and quality control to avoid the issue in the future.

D.  

Propose an internal program that offers incentives for the team members who find and fix bugs.

Discussion 0
Question # 76

An agile facilitator has gathered a team for a new project. This team and facilitator have not yet worked on a project together.

How should the facilitator proceed?

Options:

A.  

Schedule a release planning session.

B.  

Set up a lessons learned session from a similar project.

C.  

Conduct a product roadmap session with the team.

D.  

Hold a team charter discussion.

Discussion 0
Question # 77

A project manager in a matrix organization has been assigned to a system solution project with tight time lines. There are two resources assigned as part of the solution

team: one who is experienced and one who is new. During development, the project manager notices that the resources disagree on the solution approach.

What should the project manager do next to deliver a reliable solution?

Options:

A.  

Meet with the resources and agree that the more experienced resource's approach has proven to be effective in the past.

B.  

Meet with each resource's functional manager and arrive at a common approach that is appropriate for the project's constraints.

C.  

Meet with the entire project team and decide on a further course of action based on team consensus.

D.  

Meet with the resources together and find common ground on viewpoints to compromise on an approach.

Discussion 0
Question # 78

A self-organizing team for a critical project is consistently delivering value according to their commitments. During a retrospective, the project manager observed that most of

the team members were stressed due to over commitments.

What should the project manager do?

Options:

A.  

Help the team members by organizing regular stress-relieving and team- building sessions.

B.  

Request additional resources to continue delivering value while reducing team stress.

C.  

Support the team during the planning phase to only commit to what they are able to deliver.

D.  

Ask individual team members to plan staggered leave to avoid becoming stressed.

Discussion 0
Question # 79

There is a conflict on an agile project about following organizational processes, many of which do not add any value to the project. To resolve this, which one of the following

should be regarded with the highest priority?

Options:

A.  

Needs of the customer

B.  

Needs of the project manager

C.  

Needs of the agile lead

D.  

Needs of the organization

Discussion 0
Question # 80

A team member who is working on a critical project deliverable reported that their computer is not working. The IT department says that due to a high workload, they will not

be able to provide assistance for 1 week.

How should the project manager address this situation?

Options:

A.  

Ask the team member to find an innovative solution or workaround to overcome the issue and avoid project delays.

B.  

Schedule a meeting with the project sponsor to request a budget to buy or rent a new computer.

C.  

Explore options with the IT department to expedite the necessary repairs based on criticality of the project.

D.  

Use project reserves to buy new equipment to avoid an impact to the critical path of the project.

Discussion 0
Question # 81

A new file vault system vendor is being considered by a protect sponsor who has supported several projects over the previous year What should the project manager review to assist the sponsor on the decision?

Options:

A.  

Lessons learned database

B.  

Procurement strategy

C.  

Vendor's website

D.  

Appropriate financial regulations

Discussion 0
Question # 82

A project manager who recently joined the company has been assigned to manage a software project for a major recurring customer. What should the project manager do to

enhance the budget estimations for the project?

Options:

A.  

Discuss the budget with the team during the daily standups to ensure the budget is under control.

B.  

Review budget-related lessons learned from similar projects.

C.  

Invite the client to the kick-off meeting and create the project budget during the meeting,

D.  

Implement an agile approach to avoid using a fixed budget,

Discussion 0
Question # 83

A few developers have identified a list of impediments at the daily standup and are asking for the project lead's assistance in prioritizing them. There are a few complex backlog items, and a new junior tester has identified a few compliance defects. The product owner and a couple of developers will be leaving the project team, and the contract with the test and production support partner will not be renewed.

Which issue should the project lead focus on first?

Options:

A.  

Developing a new contract for production support.

B.  

Finding a new product owner to prioritize the product backlog.

C.  

Regulatory compliance issues discussed in the meeting.

D.  

Recruiting, onboarding, and training new developers.

Discussion 0
Question # 84

A project manager just completed a successful deployment and is preparing to transition the project to an operational state before starting closeout actions. What should the project manager do to ensure that the project is ready to move to an operational state?

Options:

A.  

Meet with the project team to review the work breakdown structure (WBS) and confirm deliverables have been delivered.

B.  

Develop a plan to repay the technical debt incurred during the project and ensure that the project sponsor agrees with the plan.

C.  

Review the project approval requirements in the project charter and confirm who will be approving the project.

D.  

Refer to the project’s work in progress (WIP) reports to ensure that there is no additional work in the backlog.

Discussion 0
Question # 85

A project manager schedules virtual daily standup meetings for a project, but half of the team members regularly join late or miss the meeting all together. What should the project manager do?

Options:

A.  

Discuss ground rules with the team that will include daily meetings.

B.  

Use one-to-one virtual meetings because they are more efficient.

C.  

Ask senior management for coaching regarding this situation.

D.  

Agree on a new time and reschedule the daily standups.

Discussion 0
Question # 86

A project manager has recently been assigned to a new project. When the project manager first meets the project team, the team tells the project manager that all of the management plans and documents for the project are missing.

What should the project manager do?

Options:

A.  

Ask the stakeholders to develop all of the project artifacts so the project team can continue their scheduled activities.

B.  

Create the project management plans with the project team and share the documents with the stakeholders.

C.  

Continue working on scheduled tasks to avoid delaying the project and leave the development of project artifacts for later.

D.  

Adapt the project management plans and documents from previous executed projects in order to save time.

Discussion 0
Question # 87

A project has completed design activities ahead of schedule. Suddenly, the project manager is informed by a vendor that a deliverable may not meet the agreed delivery time frame due to a resource shortage. The internal team asked if they should continue to deliver as per the schedule.

What should the project manager do?

Options:

A.  

Discuss with the team the need for longer hours to minimize the impact.

B.  

Inform the project team that they may proceed at a more relaxed pace.

C.  

Inform the project team that some of them will work for the vendor.

D.  

Discuss with the project team alternative options to deliver as planned.

Discussion 0
Question # 88

A project manager and project team are developing a strategic approach to engage the internal and external stakeholders. Which approach should be followed?

Options:

A.  

Schedule status meetings with all stakeholders to allow their participation in all project discussions and reports.

B.  

Analyze both internal and external stakeholders and develop a customized engagement strategy for each stakeholder.

C.  

Involve only the internal stakeholders, as the external stakeholders should not have access to confidential information.

D.  

Classify all high-risk stakeholders and request that the project sponsor communicate directly with them.

Discussion 0
Question # 89

A project team is working on an agile software development project. The project manager is concerned that the virtual team may not be as effective as a colocated team at headquarters.

Which two actions should the project manager leverage to ensure the team is meeting performance expectations?

(Choose two)

Options:

A.  

Hold daily virtual meetings to review progress.

B.  

Implement time-keeping software for team members.

C.  

Task functional managers to drive accountability.

D.  

Utilize a web-based kanban board.

E.  

Require a monthly individual status report.

Discussion 0
Question # 90

Contract terms used during the tender phase for a new power-generation facility must be revised before signing with the successful bidder because the terms of the tender have been amended to accommodate the new financial regulations on company tax. Which approach should the project manager take to implement this amendment?

Options:

A.  

Sign the contract as per the original terms but allow the successful bidder to submit a new coniract price.

B.  

Amend the contract terms and sign a revised contract with the successful bidder.

C.  

Retender the entire scope because the terms of the contract have changed significantly.

D.  

Discuss the new terms with the successful bidder to assess its impact on the contract price.

Discussion 0
Question # 91

An internal virtual team is meeting daily to review iteration progress, as well as to conduct other technical and followup calls with key stakeholders. The team seems to be disengaged.

How should the project manager approach this situation?

Options:

A.  

Give the team members a few days off to reduce stress.

B.  

Reduce the number of internal and external meetings.

C.  

Review team assignments and reduce the workload.

D.  

Schedule one-to-one meetings and team-building meetings.

Discussion 0
Question # 92

A new project needs to be submitted for urgent funding approval. The project, which will use a new technology, is vital to the organization. The entire Scrum team has worked together for over 3 years on multiple projects and delivered the previous project under the approved budget.

Which estimation technique should the project manager implement in this context?

Options:

A.  

Budget estimate

B.  

Definitive estimate

C.  

Story points

D.  

Order of magnitude

Discussion 0
Question # 93

Midway through the execution of an agile project, there is a shift in the strategic objectives at the organization level to promote digital transformation. What should the project manager do next?

Options:

A.  

Prepare a user story to handle the change and assign it to the next iteration.

B.  

Escalate to the product owner and cancel the upcoming iterations.

C.  

Update the risk-prioritized backlog with the strategic change.

D.  

Schedule a meeting with the team to assess the impact of the change.

Discussion 0
Question # 94

A project with a hard timeline is starting its first iteration out of six. The project team is lacking the necessary skills to execute.

What should the project manager do?

Options:

A.  

Allow the team to proceed as they attempt to meet the timeline.

B.  

Add a subject matter expert (SME) to the project team.

C.  

Invite stakeholders to discuss a mitigation plan to finish on time.

D.  

Fill the skill gap personally to execute the project.

Discussion 0
Question # 95

Project acceptance criteria include on-site training for the new users of a system. Due to unforeseen circumstances, all team members have to work remotely for an indefinite period of time.

What should the project manager do?

Options:

A.  

Reschedule on-site training to online sessions.

B.  

Create a risk and assign remediation actions.

C.  

Cancel all of the on-site training sessions.

D.  

Document the project issue and provide options.

Discussion 0
Question # 96

A software development project completed the initiation phase. The technical design was approved by the project

steering committee. Later, it was discovered that the design will impact the company’s production system. A new

technical design must be found and this could delay the project by 3 months.

What should the project manager do first?

Options:

A.  

Log the technical design delay as a risk in the project risk log.

B.  

Set up a steering committee session to review the project delay.

C.  

Continue with the approved design so that the project is not delayed.

D.  

Ask the steering committee to approve a new technical design.

Discussion 0
Question # 97

A project is on its fifth iteration out of six. One member of the team has left the company unexpectedly.

What should the project manager do next?

Options:

A.  

Detail the reason for the project delay in the status report.

B.  

Invite the stakeholders to discuss a mitigation plan.

C.  

Take on some of the necessary work to minimize the impact.

D.  

Register an issue and escalate it to the project sponsor.

Discussion 0
Question # 98

During execution of a complex project, the project manager encounters numerous change requests from various teams. These changes may result in the project not meeting its objectives.

How should the project manager ensure that these changes are managed effectively?

Options:

A.  

Include the changes in the backlog and review priorities with the product owner.

B.  

Record the changes using the risk register and continue monitoring.

C.  

Deny the change requests and keep delivering the project as planned.

D.  

Review the project and communications management plan with the main stakeholder.

Discussion 0
Question # 99

A project management office (PMO) director finds that the project managers leading software development projects are not consistently seeking approval from other division leaders in cybersecurity and operations before deploying code into production. The PMO director asks the project manager to develop a solution for this issue.

What should the project manager do to fix this problem?

Options:

A.  

Establish a daily scrum meeting and invite division leaders to attend so they can be aware of upcoming code releases.

B.  

Provide division leaders with a teleconference phone number to call if they have concerns after code is deployed into production.

C.  

Create a new policy requiring project managers to email division leaders before deploying code into production.

D.  

Launch an enterprise governance structure comprised of division leaders to establish policies for code releases.

Discussion 0
Question # 100

A project manager is managing the transition to operations. The project sponsor wants to ensure that good support is provided to the end users.

What should the project manager do?

Options:

A.  

Ensure that the user guide is detailed and has clear instructions.

B.  

Ensure that comprehensive documentation is handed over.

C.  

Ask the project team to provide operational support for 1 year.

D.  

Ensure that knowledge is transferred to the operations team.

Discussion 0
Question # 101

A company is going through structural changes. A couple of people will leave the company as their positions were made redundant. The team members are unhappy as they do not understand why the changes are being made when the project is on track.

What should the project manager do?

Options:

A.  

Advise the team to continue their work as planned because the schedule cannot be changed.

B.  

Organize a team meeting to discuss the changes and their importance for the company.

C.  

Advise the team that the changes were decided by the CEO and must be implemented.

D.  

Inform the project sponsor about the team's unhappiness and ask for overtime pay.

Discussion 0
Question # 102

A project manager is leading a technically complex project. The project is part of a strategic program of work and the first to use an agile approach. One of the board members is interested in attending a meeting to see how the delivery of the project scope is progressing.

What should the project lead do?

Options:

A.  

Invite the board member to the next daily standup.

B.  

Invite the board member to the next sprint retrospective.

C.  

Invite the board member to a separate demo.

D.  

Invite the board member to the next sprint review.

Discussion 0
Question # 103

A project team has finished its first iteration out of six. The iteration's delivery performance (velocity) was 50%.

During the iteration retrospective, the team realizes that the complexity of the work was underestimated.

What should the project manager do?

Options:

A.  

Update the issue log and escalate it to the project sponsor.

B.  

Meet with the team to review internal actions to resolve the situation.

C.  

Ask the technical manager to help the team with the issue.

D.  

Ask to replace some team members with more experienced ones.

Discussion 0
Question # 104

A key stakeholder who is highly involved in the project claims that the reports sent by the project team are inadequate. What should the project manager do first?

Options:

A.  

Ask the project team to review and modify all of these reports.

B.  

Ask the sponsor to meet with the stakeholder to diffuse the situation with the reports.

C.  

Explain to the stakeholder that these are the approved templates for the reports.

D.  

Ensure that the reports comply with the communications management plan.

Discussion 0
Question # 105

In a daily standup meeting, a developer indicates that a backlog item will not be delivered because they need to take an unexpected leave for the next couple of days. The backlog item is a prerequisite for a feature expected by users in the next sprint review.

What should the project lead do?

Options:

A.  

Ask the developer to postpone the leave until the backlog item is delivered.

B.  

Ask the development manager to provide a replacement for a couple of days.

C.  

Work with the product owner to change the priorities in the sprint backlog.

D.  

Work with the product owner to inform the users that the feature is delayed.

Discussion 0
Question # 106

A project manager analyzes the cumulative flow chart and identifies a bottleneck in the testing activities from a self-organizing team. After discussing it with the team, a gap related to testing skills is identified.

What should the project manager do to address the issue?

Options:

A.  

Onboard a new project team member who has testing skills.

B.  

Provide training to the entire team so they all will be able to perform tests.

C.  

Support the team to identify an approach to resolve the problem.

D.  

Ask the development team to slow down so the testers can catch up.

Discussion 0
Question # 107

A project manager is preparing to start a new project in which the team members are distributed geographically across different countries. The project manager is using the communications management plan to engage the team members and find a communication method that suits everyone.

How should the project manager continually evaluate the effectiveness of the virtual team's engagement?

Options:

A.  

Collect feedback from the team to discuss alternatives to enhance the communication.

B.  

Conduct individual meetings to create a trusting environment with team members.

C.  

Establish periodic face-to-face meetings and address the communication topic.

D.  

Hold meetings in accordance with the team members’ preferences and availability.

Discussion 0
Question # 108

A project manager decided to use a highly adaptive approach to manage a large-scale project. In this project, there are many iterative tasks that utilize highly specialized experts. The project manager would like to create practical plans with high levels of buy-in from the team members.

What should the project manager do next?

Options:

A.  

Assign critical tasks to the most experienced team members.

B.  

Review the budget with the team for the needed resources.

C.  

Review lessons learned from similar projects with the team.

D.  

Explain the higher-level objectives to be assigned to the team.

Discussion 0
Question # 109

A company is about to start a complex research project. Due to the level of uncertainty, the project manager

recommends the use of a hybrid approach; however, the organization only has experience with predictive projects.

How can the project manager strategize the use of a hybrid approach to the organization?

Options:

A.  

Present the benefits of a hybrid approach to key stakeholders to get their support.

B.  

Create a project change request to execute the project using a hybrid approach.

C.  

Send a letter to the project management office (PMO) requesting to use a hybrid approach.

D.  

Submit a notification to the project team confirming they will be using a hybrid approach on the project.

Discussion 0
Question # 110

During the execution of a project, an experienced team member informs the project manager that they cannot take part in all of the scheduled project activities due to a conflicting operational schedule. What should the project manager do?

Options:

A.  

Replace the team member with another available resource on the team.

B.  

Discuss the situation with the team member's functional manager to see if the schedule can be adjusted.

C.  

Check with the project management office (PMO) on the available resources to complete the activities.

D.  

Encourage the team member to prioritize scheduled project activities.

Discussion 0
Question # 111

A project being constructed in a remote rural area is nearing the end of construction. The project manager would like to share the good news with stakeholders.

How should the project manager communicate with the local community?

Options:

A.  

Social media

B.  

Email

C.  

Meetings

D.  

Newspapers

Discussion 0
Question # 112

An agile team is brainstorming and prioritizing all of the risks according to severity. What should the team do about the identified risks?

Options:

A.  

Mitigate the risks that are applicable to the current and following iterations.

B.  

Focus on the project deliverables rather than the documented risks.

C.  

Agree that any issue can be handled when it becomes a problem.

D.  

Acknowledge that the risks will be handled in the corresponding iteration.

Discussion 0
Question # 113

A government agency is developing a new connectivity policy. The assigned project manager is a famous economist with international recognition. The team is eager to work with the project manager, but feels intimidated. The project manager realizes that a junior economist, whose tasks are behind schedule, is especially intimidated by the situation.

What should the project manager do first?

Options:

A.  

Evaluate the performance of the junior economist in the upcoming months.

B.  

Request to replace the junior economist with a more experienced economist.

C.  

Consider organizing paired work sessions for the junior and senior economists.

D.  

Reassign some of the junior economist's tasks to other economists.

Discussion 0
Question # 114

In a frequently changing project, the project manager discovers a customer requirement change during a daily meeting. What should the project manager do?

Options:

A.  

Validate the requirement change with the product owner and development team before redefining the scope.

B.  

Tell the customer that the requirement change will be put into the next project phase if management approves.

C.  

Escalate to management for approval since the change was not included in the original requirements.

D.  

Give the change to the scrum master to investigate how much additional effort the change will require.

Discussion 0
Question # 115

A team is preparing the closing phase and building a plan for the next phase. One of the project sponsors is complaining that the last phase had some quality deliverable issues. However, the quality acceptance document was signed.

What should the project manager do?

Options:

A.  

Reopen the quality acceptance documentation to add the sponsor's complaints.

B.  

Schedule a quality review meeting and include the sponsor's complaints.

C.  

Review best practices and lessons learned and apply them to the project plan.

D.  

Postpone the next project phase until the impact of the quality issues is assessed.

Discussion 0
Question # 116

After the project charter’s approval, the project manager needs to work on detailed project requirements, constraints, and assumptions with stakeholders. However, not all of the stakeholders are immediately available for a meeting in the short term.

What should the project manager do in order to gather the information needed from stakeholders?

Options:

A.  

Conduct a meeting to build the project management plan with the stakeholders who are available.

B.  

Escalate to the project sponsor that not all stakeholders are available for a meeting.

C.  

Meet with the project management team to build the project management plan before consulting stakeholders.

D.  

Email, call, or meet with each stakeholder separately to obtain their input.

Discussion 0
Question # 117

A project manager has recently been assigned to a new project. When the project manager first meets the project team, the team tells the project manager that all of the management plans and documents for the project are missing.

What should the project manager do?

Options:

A.  

Ask the stakeholders to develop all of the project artifacts so the project team can continue their scheduled activities.

B.  

Create the project management plans with the project team and share the documents with the stakeholders.

C.  

Continue working on scheduled tasks to avoid delaying the project and leave the development of project artifacts for later.

D.  

Adapt the project management plans and documents from previous executed projects in order to save time.

Discussion 0
Question # 118

During the execution of a construction project, one of the neighboring businesses is complaining that the current building height does not agree with the initial project plans. What should the project manager do first?

Options:

A.  

Ask the neighbor to leave the site immediately because the site is on private property.

B.  

Inform the neighbor that all of the project documentation has been approved.

C.  

Inform the neighbor that the complaint will be escalated to the project sponsor.

D.  

Ask the neighbor to submit a formal complaint about their concerns.

Discussion 0
Question # 119

Midway through the execution of an agile project, there is a shift in the strategic objectives at the organization level to promote digital transformation. What should the project manager do next?

Options:

A.  

Prepare a user story to handle the change and assign it to the next iteration.

B.  

Escalate to the product owner and cancel the upcoming iterations.

C.  

Update the risk-prioritized backlog with the strategic change.

D.  

Schedule a meeting with the team to assess the impact of the change.

Discussion 0
Question # 120

A project manager prepared a project benefits management plan. Which of the following should be included in this document?

Options:

A.  

Project requirements, target benefits, issue log, metrics

B.  

Target benefits, strategic alignment, time frame for realizing benefits

C.  

Strategic alignment, benefits owner, risk register

D.  

Target benefits, benefits owner, lessons learned

Discussion 0
Question # 121

A project is starting its sixth iteration out seven. During the daily meeting, a team member explains that a key function will take longer to complete than originally anticipated.

What should the project manager do?

Options:

A.  

Update the issue log and escalate the problem to the project sponsor.

B.  

Ask for a project extension to deliver the committed scope.

C.  

Review the options and possible solutions with the project team.

D.  

Ask for help to increase the team capacity to deliver on time.

Discussion 0
Question # 122

A project team strongly encourages the project manager to purchase an application that will significantly reduce work time. Without the application, the deadline might be missed. However, the purchase will impact the project cost. The sponsor would like to explore a less expensive application that will save the team's time.

What should the project manager do?

Options:

A.  

Raise a change request.

B.  

Purchase the application.

C.  

Create a decision tree.

D.  

Analyze assumptions and constraints.

Discussion 0
Question # 123

A project manager is assigned to a regulatory project for their country. The deadline for delivering results in compliance with the new laws is very tight, and the project team members have not yet been assigned. One of the project manager's peers informs the project manager that a project with the same scope for a different country was completed 1 year ago.

What should the project manager do first?

Options:

A.  

Register a new risk in the risk management plan.

B.  

Ask for additional resources and review the project estimate.

C.  

Review organizational process assets (OPAs) and perform analogous estimating.

D.  

Complete a bottom-up estimation for the project activities.

Discussion 0
Question # 124

An agile team has completed five sprints. The final product is expected to be delivered in another three sprints. The project manager receives a call from the technical resource manager that one of the developers must take leave for the next 4 weeks, with no temporary replacement available. This is going to significantly impact the deliverable.

What should the project manager do?

Options:

A.  

Perform an impact analysis, readjust the schedule as needed, and communicate the changes to the customer.

B.  

Ask the product owner to stretch the delivery team further to complete the final product in the original timeline.

C.  

Inform the customer of the impact immediately and prepare for escalation.

D.  

Request additional funding from the sponsor to obtain a new resource to fill in the gap.

Discussion 0
Question # 125

An organization is transitioning to agile delivery, and a new team has been assembled. A project is not going well because the variation of the team velocity is very high and every sprint delivers less than committed. A new project lead with a strong technical background has been assigned to the project.

What should the project lead do?

Options:

A.  

Ask that estimations be provided only by senior developers.

B.  

Allocate more time for estimation in the sprint planning.

C.  

Review and update the estimations in the daily standup.

D.  

Recommend a different estimation method in the retrospective.

Discussion 0
Question # 126

A project team is completing a design, while another team in a different country is performing implementation. How should the project manager communicate the design to the implementation team?

Options:

A.  

Send a detailed email with the completed design document.

B.  

Conduct a workshop with all of the stakeholders.

C.  

Conduct a workshop with both of the teams.

D.  

Upload the design documents into the project repository.

Discussion 0
Question # 127

A customer's technical lead discussed a new feature with the project manager. The project manager believes the new feature will boost performance significantly and adds it as a high-priority item in the sprint backlog. At the end of the sprint, all of the planned stories were not completed because the new feature took more time.

What should the project manager do next?

Options:

A.  

Agree with the project team to modify and delete some of the stories in the current sprint backlog

B.  

Obtain approval from the project team and add the new story to the product backlog

C.  

Receive an agreement from the product owner and add the new story to the product backlog

D.  

Negotiate with the scrum master before adding the new story to the sprint backlog

Discussion 0
Question # 128

A town wants to build a community center and has appointed a project manager. A site was found, and all of the necessary approvals and governance were completed. When the project kick-off was held, it was discovered that a local farmers' group was not consulted, and they use the site for a monthly market.

What should the project manager do to move forward with the project?

Options:

A.  

Continue building the center as the farmers' group does not need to be consulted.

B.  

Document a risk related to the impact that the farmers' group could bring to the project.

C.  

Request that the project sponsor discuss compensation with the farmers' group for the lost business.

D.  

Discuss the project objectives with all stakeholders, including the farmers' group, and review their requirements.

Discussion 0
Question # 129

A project is currently in the execution phase. Because of the complexity of the project and the large number of regulatory requirements involved, the project manager decides to hold a management review with senior executives to ensure the successful implementation of project deliverables.

What should the project manager review during the management review to ensure the meeting is effective?

Options:

A.  

The deliverables that are performing well and those that need more work.

B.  

Metrics and key performance indicators (KPIs) that objectively reflect the status of deliverables.

C.  

Potential changes to the project's strategy and the feedback from senior executives.

D.  

Specialized reports created specifically for the meeting as per directions from the project sponsor.

Discussion 0
Question # 130

A project team has finished its first iteration out of six. The iteration's delivery performance (velocity) was 50%.

During the iteration retrospective, the team realizes that the complexity of the work was underestimated.

What should the project manager do?

Options:

A.  

Update the issue log and escalate it to the project sponsor.

B.  

Meet with the team to review internal actions to resolve the situation.

C.  

Ask the technical manager to help the team with the issue.

D.  

Ask to replace some team members with more experienced ones.

Discussion 0
Question # 131

An agile team is in the early phases of the development cycle for a project; however, they have already begun to deliver functionality to the customer. The team has identified risks to the project and are working on developing the mitigation strategy.

What should the project manager do next?

Options:

A.  

Incorporate and prioritize the risks in the risk register according to impact.

B.  

Escalate the risk to the project sponsor and steering committee.

C.  

Implement the risk mitigation strategy according to the highest impact.

D.  

Determine if any of the new risks have any financial impact.

Discussion 0
Question # 132

An urgent meeting has been established with the project team to discuss the cause of some quality issues that are preventing delivery to the client. The product owner recommends a root cause analysis (RCA).

What should the project lead do?

Options:

A.  

Facilitate the meeting so anyone can share their ideas and is heard during the session.

B.  

Allow the team to self-organize so one of the resources can lead the team to achieve consensus.

C.  

Discuss the product owner's recommendations with the team and implement the agreed-on solutions.

D.  

Discuss the recommendations with the test manager and request better quality control.

Discussion 0
Question # 133

In the middle of a software development project, the lead design programmer accepted an offer from a competitor. The project manager needs to find a replacement to meet an upcoming milestone.

What should the project manager do?

Options:

A.  

Consult the risk response plan.

B.  

Assign the tasks to another team member.

C.  

Update the resource calendar.

D.  

Issue a request to the change control board (CCB).

Discussion 0
Question # 134

A project manager was recently assigned to rescue a high-priority project for an Olympic facility. The project is behind schedule, with a heavy contractual penalty. The former project manager had numerous conflicts with the project team members and a few stakeholders.

What should the project manager do first?

Options:

A.  

Review the project schedule and ask for the contingency reserve to crash the project.

B.  

Meet the project team and stakeholders to identify the root cause of the issue and develop a solution.

C.  

Review the lessons learned register with the former project manager in a private meeting.

D.  

Meet the project team to assert authority and reassign the project tasks for a timely delivery.

Discussion 0
Question # 135

A project manager is leading an electrical project that spans five towns. The project manager is informed by the learn that one of the towns is not allowing the team to work there even though the town was included in stakeholder engagements before the start of the project.

What should the project manager do?

Options:

A.  

Engage with the town's authorities to discuss the reason for the change in commitment and agree on a solution

B.  

Instruct the team to move to the next town and continue the project to avoid further delays.

C.  

Change the project scope and seek approval to exclude this town from the overall project.

D.  

Retrieve all minutes of stakeholder engagements and send to the town as a reminder of their commitment to the project.

Discussion 0
Question # 136

During sprint planning, the product owner wants to prioritize items with high business value. However, the project team is concerned about technical debt and infrastructure dependencies to deliver the expected value.

How should the project manager handle this issue?

Options:

A.  

Support the project sponsor so the decision is made top-down and the team follows the provided direction.

B.  

Support a voting exercise so all team members can express their opinion and the reason behind their vote.

C.  

Support the product owner so only items with high business value are included in the next sprint.

D.  

Support the project team so technical debt and infrastructure dependencies are included in the next sprint.

Discussion 0
Question # 137

A project manager encounters a governance issue during the project execution phase. One of the team members complains about receiving assignments from multiple people and states they are not able to work effectively.

What should the project manager establish first in the project governance structure?

Options:

A.  

Clear responsible, accountable, consult, and inform (RACI) matrix

B.  

Risk management and issues resolution plan

C.  

Resource management and conflict resolution plan

D.  

Clear project work breakdown structure (WBS) and timeline

Discussion 0
Question # 138

A credit collection company is implementing new software to assist customer service agents when calling clients for payments. The software will benefit the company by freeing up staff to work on other projects. Several business areas want to take advantage of this benefit.

What should the project manager do?

Options:

A.  

Request all of the business areas to plan for a portion of the benefit equally and include it in their staffing plans.

B.  

Set up a stakeholder session with all teams to agree and document the benefits and establish ownership.

C.  

Ask the project sponsor for approval to distribute the project benefits equally to the business areas.

D.  

Ask the project sponsor to make a decision on who will own the benefit and document the decision.

Discussion 0
Question # 139

In an agile project, the team decided to have a rotating group of facilitators for the daily scrum. Overall, most of the facilitators have grown and done well in this role; however, a few of them tend to run inefficient daily scrums.

What should the project manager do next?

Options:

A.  

Retrain all team members on daily scrum facilitation to ensure there is consistency in the approach.

B.  

Ask the facilitators who are doing well to continue and recommend that the others stop facilitating.

C.  

Praise the team for self-organizing and growing, then work one-on-one with the facilitators, as needed.

D.  

Return to using the scrum master as the facilitator for the daily scrums now that the trial period is over.

Discussion 0
Question # 140

Project stakeholders are engaged in a discussion on how to achieve the best user experience in the design of a new application. The agile team is divided on the approach. The conflict is more of a collective disagreement than an outright conflict.

What should the project manager do next?

Options:

A.  

Apply appropriate conflict resolution techniques to solve the issue.

B.  

Call a team meeting to have a formal discussion of the issue.

C.  

Allow the team to work through it on their own unless help is needed.

D.  

Engage in individual conversation with each team member.

Discussion 0
Question # 141

A project manager is assigned to a multiyear project. During project execution, the customer delegates a new representative who contacts the project manager directly with a concern about their participation in status meetings. The representative wants to contact team members directly.

What should the project manager do next?

Options:

A.  

Send the new representative the approved project management and communications management plans.

B.  

Reach out to the customer directly for assistance in incorporating the new representative into the project management plan.

C.  

Meet with the project sponsor to discuss how to incorporate the new representative in the project.

D.  

Meet with the new representative to determine their understanding of the project and address their concerns.

Discussion 0
Question # 142

A company is about to start a complex research project. Due to the level of uncertainty, the project manager recommends the use of a hybrid approach; however, the organization only has experience with predictive projects.

How can the project manager strategize the use of a hybrid approach to the organization?

Options:

A.  

Present the benefits of a hybrid approach to key stakeholders to get their support.

B.  

Create a project change request to execute the project using a hybrid approach.

C.  

Send a letter to the project management office (PMO) requesting to use a hybrid approach.

D.  

Submit a notification to the project team confirming they will be using a hybrid approach on the project.

Discussion 0
Question # 143

A project manager is leading a technically complex project. The project is part of a strategic program of work and the first to use an agile approach. One of the board members is interested in attending a meeting to see how the delivery of the project scope is progressing.

What should the project lead do?

Options:

A.  

Invite the board member to the next daily standup.

B.  

Invite the board member to the next sprint retrospective.

C.  

Invite the board member to a separate demo.

D.  

Invite the board member to the next sprint review.

Discussion 0
Question # 144

During a sprint, one of the team members found an issue. According to the team member and the product owner, the issue has a higher level of importance than the other features of the sprint, but is not a roadblock to completing it

What should the project lead ask the project team do?

Options:

A.  

Avoid the temptation to make any changes and address the issue in the next sprint.

B.  

Submit the issue to the change control board (CCB) to evaluate and formally approve a plan to address it.

C.  

Follow the sprint plan by delivering the features established for the sprint and prioritize the issue in the backlog.

D.  

Address this issue only as it has a higher priority than the remaining features of the same sprint.

Discussion 0
Question # 145

A project manager is leading a product feature rollout that will gain more subscribers for a video-streaming application. During the backlog grooming phase, the business stakeholders were unable to understand the feature integration with the product and raised concerns.

What can the project manager do to demonstrate the feature integration?

Options:

A.  

Involve business stakeholders in the iteration retrospective.

B.  

Include the business stakeholders in the iteration review.

C.  

Review the backlog in detail with the business stakeholders.

D.  

Create a task for the iteration review and add it to the backlog.

Discussion 0
Question # 146

A member of a testing team in an agile project works well with the project team. However, in the previous two iterations, this team member's performance was poor, and the team had difficulty meeting the iteration goals.

How should the project manager handle this situation?

Options:

A.  

Inform the human resource (HR) department about the issue.

B.  

Allow the project team to discuss the problem with this team member.

C.  

Discuss the issue with the team member's functional manager.

D.  

Speak to the team member regarding the need to improve performance.

Discussion 0
Question # 147

A team has developed and tested new software to control airplanes during flights. There are several regulatory requirements that must be met. What should the project manager do to meet these requirements?

Options:

A.  

Determine potential threats regarding compliance with the regulations.

B.  

Ask human resources (HR) to assign a compliance specialist to the team.

C.  

Validate that the software is compliant with standards and regulations.

D.  

Measure the extent to which the project complies with the regulations.

Discussion 0
Question # 148

A few developers have identified a list of impediments at the daily standup and are asking for the project lead's assistance in prioritizing them. There are a few complex backlog items, and a new junior tester has identified a few compliance defects. The product owner and a couple of developers will be leaving the project team, and the contract with the test and production support partner will not be renewed.

Which issue should the project lead focus on first?

Options:

A.  

Developing a new contract for production support.

B.  

Finding a new product owner to prioritize the product backlog.

C.  

Regulatory compliance issues discussed in the meeting.

D.  

Recruiting, onboarding, and training new developers.

Discussion 0
Question # 149

A project sponsor insists that the project scope for a new product launch should include two geographical locations. However, after the project scoping session was done, a project charter was completed and approved with one location only.

What should the project manager do?

Options:

A.  

Ask the sponsor to increase the budget and schedule of the project to accommodate the additional scope.

B.  

Encourage the sponsor to start another project for the additional location so that the current project is not impacted.

C.  

Assess the impact to the scope and submit a change request for approval of the two locations before including them in the scope of the project.

D.  

Discuss with the sponsor that the project scope is approved and it is not possible to include two locations as it will affect the budget.

Discussion 0
Question # 150

A project to build a new energy plant was just completed. However, a few days before operation of the plant, the local community protested and closed access to the plant. They argue that an important natural reserve was impacted and prior consultation was not done by the project team.

What should the project manager verify first?

Options:

A.  

Stakeholder engagement plan

B.  

Risk management plan

C.  

Business case

D.  

Cost-benefit analysis

Discussion 0
Question # 151

A company plans to initiate a project involving a new technology. Approval for the project is required. What should the project manager do?

Options:

A.  

Review the cost and schedule baselines for execution.

B.  

Define change management for the new technology.

C.  

Analyze the cost and identify the project benefits.

D.  

Identify the risks in implementing the new technology.

Discussion 0
Question # 152

An internal virtual team is meeting daily to review iteration progress, as well as to conduct other technical and followup calls with key stakeholders. The team seems to be disengaged.

How should the project manager approach this situation?

Options:

A.  

Give the team members a few days off to reduce stress.

B.  

Reduce the number of internal and external meetings.

C.  

Review team assignments and reduce the workload.

D.  

Schedule one-to-one meetings and team-building meetings.

Discussion 0
Question # 153

A project manager was recently assigned to a banking IT project. The project team has been developing products using a predictive approach for more than 10 years, but management wants the team to change to an agile approach. The project manager met with the team to introduce the agile approach. Most of the team members complained about changing approaches because the performance of this team has always been above average among the IT teams in the bank.

Which two actions should the project manager take? (Choose two)

Options:

A.  

Interview the most resistant team members to persuade them to try to accept an agile approach.

B.  

Conduct training sessions with the team so that the team can understand what the agile approach and mindset are.

C.  

Ask the team to identify the product backlog and create a kanban board for the team to manage and follow the approach.

D.  

Meet with management to explain the team's resistance to the agile approach and request that they formally ask the team to implement agile.

E.  

Brainstorm with the team to understand the specifics of the team's project and to identity possible alternative approaches for the team.

Discussion 0
Question # 154

A project charter has been approved and the project manager has been assigned to the project. The project manager is currently working with the project team to subdivide the project work packages.

What is the project manager doing?

Options:

A.  

Network diagram

B.  

Decomposition

C.  

Work breakdown structure (WBS)

D.  

Resource leveling

Discussion 0
Question # 155

A project manager is loading a fast-moving project with strict deadlines and minimal limo to deliver each milestone. The project manager discovers that one of the remote team members, who puts a lot of effort into delivering the orient, has confided in an on-site team member The remote learn member tells they are not being adequately rewarded and recognized for their job

What should the project manager do?

Options:

A.  

Make arrangements with the resource's functional manager to relocate the team member to another existing project.

B.  

Inform the human resource (HR) manager of this situation and ensure this news does not spread.

C.  

Send a copy of the engagement contract to the remote team member and indicate that the team member is entitled to what is included in the contract.

D.  

Engage the remote team member, empathize with them, and let them know their contribution is appreciated regardless of their remote work status.

Discussion 0
Question # 156

A project manager is in the process of closing out a project and has been asked by the project management office (PMO) to confirm that the transfer of knowledge to the operations team for support operations has been successfully completed. Which technique should the project manager apply to verify the knowledge transfer?

Options:

A.  

Brainstorming

B.  

Meetings

C.  

Regression analysis

D.  

Expert judgment

Discussion 0
Question # 157

A project sponsor would like to include a new deliverable. The sponsor contacts the project manager in order to seek advice on the most efficient approach to complete the deliverable within the next 2 months.

What should the project manager do?

Options:

A.  

Change the project methodology in order to achieve completion of the deliverable within 2 months.

B.  

Advise the sponsor that it is not the project manager’s job to evaluate the project.

C.  

Suggest that the sponsor conduct a cost-benefit analysis to determine feasibility.

D.  

Use the management reserve in order to expedite completion of the deliverable within 2 months.

Discussion 0
Question # 158

Key decision makers are meeting to define the objectives of a new database migration project. There are many disagreements about scope and time lines among the leaders of various company departments.

How should the project manager impartially prioritize the requirements to be integrated?

Options:

A.  

Retain only requirements that result in profitable revenue growth.

B.  

Ensure the CEO selects the requirements from all department leaders.

C.  

Give each department a fixed budget that will cover ten requirements.

D.  

Rank the requirements with the highest benefit-cost ratio as more important.

Discussion 0
Question # 159

A project manager is working on a major construction project. Part of the agreed-upon plan was to use a cloud-based system with a server that runs on high-speed internet service since most of the learn members work virtually. The company needs to reduce operating costs as much as possible and management insists that the project will now use a system running on a conventional dial-up service.

What should the project manager do next?

Options:

A.  

Evaluate the impact of this decision and communicate with management.

B.  

Replace some of the team members that work virtually to help the company save money.

C.  

Meet with management about their decision and ask them to get another project manager.

D.  

Agree with management and continue working the project management plan.

Discussion 0
Question # 160

A company's key product is evolving and requires the use of a new technology. No one on the team is familiar with this technology; however, experienced developers on the team volunteered to study the concepts and application and believe they will be able to take full responsibility for the new technology.

What should the project manager do?

Options:

A.  

Descope this requirement as the developers have more important tasks.

B.  

Support the developers with their intention to learn the new technology.

C.  

Hire externally since the internal developers already have assigned work.

D.  

Outsource the technology work to a third party so as not to delay work.

Discussion 0
Question # 161

A project is in progress with a team that is new to agile approaches Alter the first sprint 'review, the team performance begins slipping and the conclusion is that there is not an adequate flow of work for the team.

What should the project manager do?

Options:

A.  

Provide the product owner with liaising

B.  

Submit a change request to rebaseline the project

C.  

Discuss the issue with the stakeholders.

D.  

Change the project approach to hybrid.

Discussion 0
Question # 162

A project manager is leading a project with strict time constraints. In team meetings, one of the team members is always silent. The project manager determines that this team member is not knowledgeable about the technology solution. The project manager is concerned that this problem will impact productivity.

What should the project manager do?

Options:

A.  

Assign an experienced team member to work with this member on a daily basis in order to become knowledgeable about the technology.

B.  

Arrange formal training for this member to gain sufficient knowledge to reduce the impact on team performance.

C.  

Let this team member understand the urgency and encourage them to spend extra time to become knowledgeable about the technology.

D.  

Let the team lead the meeting discussions so that every member has a chance to prepare and speak up.

Discussion 0
Question # 163

A project manager notices that a new junior team member's suggestions are constantly rejected by senior team members. The senior team members find the suggestions valid and innovative, but unrealistic. Following several project assignments, the senior members request to have the junior team member removed.

What should the project manager do next?

Options:

A.  

Accept the demands and remove the junior team member.

B.  

Encourage further and deeper discussions among team members.

C.  

Group the new team members together for training purposes.

D.  

Remove possible conflicts from future project assignments.

Discussion 0
Question # 164

A project manager was informed by their supplier that there will be an upcoming raw material shortage due to a regulatory change. What should the project manager do?

Options:

A.  

Tell the supplier that they have an obligation to supply the raw material.

B.  

Search for a new supplier that can deliver the same materials on time.

C.  

Seek advice from the legal department and implement penalties.

D.  

Assess the possible impact of the raw material shortage on the project.

Discussion 0
Question # 165

A project manager works for an organization that intends to begin using agile delivery, but there is a lack of support from some business units. The project manager needs to address the lack of trust in agile.

What should the project manager recommend?

Options:

A.  

Implement and establish an agile framework for the project.

B.  

Hire a team of contractors for agile project delivery.

C.  

Define detailed work instructions for agile project delivery.

D.  

Negotiate special arrangements for an agile pilot project.

Discussion 0
Question # 166

During a monthly review meeting, a high-performing team member raised a concern about the quality feedback mechanism. The team member expressed that they are not able to deliver high-quality output.

What should the project manager do first?

Options:

A.  

Assign the work based on the skill sets of team members.

B.  

Request feedback from stakeholders about the quality delivery.

C.  

Assign the work in consultation with the functional manager.

D.  

Discuss this with the team and review the quality process.

Discussion 0
Question # 167

A project manager is scheduled to meet with a client for their weekly risk management meeting. The project manager observed that one of the tasks which had external dependencies is delayed by one week. The project manager knows this will have an impact but does not know the exact details.

What two things should the project manager do? (Choose two)

Options:

A.  

Discuss the issue with the external supplier's authority.

B.  

Review the lessons learned from similar past projects.

C.  

Gather additional information and estimate the impact.

D.  

Update the risk log and bring this up in the meeting with the client.

E.  

Wait for the client to raise a concern and collect more information.

Discussion 0
Question # 168

All project team members refer to the project manager for various decisions. This causes delays for some tasks, as the project manager is usually preoccupied in meetings throughout the day.

What should the project manager do to prevent these delays?

Options:

A.  

Review the Pareto diagram to identify the source of delays.

B.  

Meet with the team in 2 weeks to respond to all of the open tasks.

C.  

Consolidate the decision-making authority to remain with the project manager.

D.  

Delegate the decision-making authority of some tasks to the team.

Discussion 0
Question # 169

A project manager is leading a hybrid project that is building an app for a travel industry startup. Due to unforeseen events, the features and the overall solution will not be useable by many customers due to new travel restrictions.

What should the project manager do first?

Options:

A.  

Release the team and help them achieve their potential on a new project.

B.  

Ask the organization's management for advice regarding the project's direction.

C.  

Assess the environmental changes and recommend a pivot for the project.

D.  

Pause the project if business value cannot be reached and collect lessons learned.

Discussion 0
Question # 170

A project manager is assigned to a technical research project. The project team has already been assigned, and the main subject mallei expert (SME) sends the project manager a list of the technical skills required for the execution of this protect.

What should the project manager do next?

Options:

A.  

Ask the functional manager to review the resource pool and recommend the right individuals to join the team.

B.  

Discuss the list with the project sponsor to confirm that the resources have the required skills.

C.  

Meet with the project team to understand their skills and identify potential gaps and training requirements.

D.  

Send the list to the project team and ask them to get training on the required skills.

Discussion 0
Question # 171

A newly commissioned project has had trouble recruiting team members because the turnover rate is high The human resource (HR) manager has conducted several exit interviews. Many learn members have expressed that the project manager has inadequate relationship management competencies. The project manager explains I hat the exiting team members were lazy.

What should the project manager do to prevent this high turnover rate from continuing?

Options:

A.  

Be more involved in the team member recruitment process to ensure qualified team members are chosen.

B.  

Develop relationship skills as a leader and also develop the teams' emotional intelligence skills.

C.  

Avoid micromanaging the team, enforce stricter rules, and monitor employees.

D.  

Explain to the recruiting manager that a project is temporary in nature, making it different than an operational environment

Discussion 0
Question # 172

In a hybrid project the customer has issued 9 contract that specifies the deliverables for Each quartet. Tire customer wants to show their slaveholders a tangible outcome in the first quarter and wants to move the second milestone lo the first quartet. The project manager explains to the customer that it is not feasible unless the requirements for the second milestone are changed.

Which two actions should the project manager take? (Choose 2)

Options:

A.  

Escalate the issue to upper management to resolve the problem, and suggest a plan.

B.  

Tell the customer that moving the milestone has a very high impact on the cost of the project.

C.  

Go back to the development team and discuss which second milestone requirements can be performed in the first quarter.

D.  

Ask the customer for their priorities regarding the requirements for the second milestone.

E.  

Convince the customer to leave the second milestone in place and not change it.

Discussion 0
Question # 173

A project manager discovers that the project team is spending a large amount of time delivering several reporting formats for the same project updates to multiple stakeholders. What should the project manager do to reduce the time spent on these activities?

Options:

A.  

Segment the types of communications to be delivered to different stakeholders.

B.  

Update the communications management plan to remove less influential stakeholders.

C.  

Hold biweekly status meetings to deliver information to all stakeholders at once.

D.  

Delegate all of the stakeholder communications activities to a project team member.

Discussion 0
Question # 174

An agile team is developing a new content management system. Some of the team members are struggling to deliver certain features since they have never worked on this type of solution.

What should the project manager do?

Options:

A.  

Replace the members with new members who understand the system.

B.  

Encourage the team members to make changes directly in the system.

C.  

Ask the team to read through all of the available system documents.

D.  

Encourage the team to hold a knowledge-sharing session in each iteration.

Discussion 0
Question # 175

A multiyear resource constraint project is midway through the execution phase. During a progress update meeting, it has been determined that there might be a schedule delay to deliver the project. The project manager has observed that all of the team members are working hard and lots of deliverables have already been completed.

What should the project manager do immediately about this situation?

Options:

A.  

Ask the project planner to identify the critical path and respective delayed activities, and then investigate the reasons for the delay.

B.  

Prepare a monthly report by highlighting the completed deliverables and communicate the delay to management.

C.  

Register the schedule risk and present the new resources requirement to the change management board for schedule recovery.

D.  

Ask the scheduler to update the schedule with the percent of work in progress (WIP) and communicate the results to the team.

Discussion 0
Question # 176

A company routinely outsources resources for specific core activities. Due to a sudden, unforeseen risk, all of the team members are needed to work remotely, including the outsourced ones.

How can the project manager address this challenge to assure outsourced vendors deliver?

Options:

A.  

Review the coordination and communication costs with the supplier.

B.  

Develop a new strategy for communication and management of resources.

C.  

Review the risk management plan for the mitigation activities.

D.  

Submit a change request to increase the contingency budget.

Discussion 0
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