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Project Management Professional (PMBOK 7th Version)

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Total Questions : 2196

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Question # 51

Following an investment decision-making meeting for a project, a change to the organizational structure takes place in a multinational company. Due to the organizational change, internal stakeholders are referring the project manager to various other personnel for approval of the project budget.

What should the project manager do to obtain approval of the project budget?

Options:

A.  

Provide the decision executive with all of the project details and request budget approval from the appropriate person.

B.  

Identify the right person with help from local management, present the project summary, and request budget approval.

C.  

Approach each of the referred individuals separately and request approval of the project budget from the appropriate person.

D.  

Obtain the latest organizational chart and send an email to the appropriate person requesting budget approval.

Discussion 0
Question # 52

The project sponsor wants to obtain quick feedback from end users for a product under development. The roadmap is extensive and will not be completed for quite some time.

What should the project manager do?

Options:

A.  

Advise the stakeholders that they will need to wait until development is completed in order to get actual end-user feedback.

B.  

Hire additional resources to accelerate the schedule and deliver the product faster in order to get actual end-user feedback.

C.  

Advise the stakeholders to share images of the finished product in order to obtain valuable feedback from end users.

D.  

Work with the stakeholders to determine the minimum requirements needed to get valuable end-user feedback and revise the project schedule.

Discussion 0
Question # 53

An IT team has reached out to the project manager for guidance on which communication method to use when system downtime will impact the resources working on the project.

Which two communication methods should the project manager recommend? (Choose 2)

Options:

A.  

Communicate via email to the project ' s email distribution group.

B.  

Communicate via instant messaging.

C.  

Communicate via the project team ' s document management site.

D.  

Communicate in the IT risk forum.

E.  

Communicate verbally to the key project stakeholders.

Discussion 0
Question # 54

A project manager is working on multiple building construction projects using a predictive project management approach. Senior leadership within

the organization is promoting the inclusion of more agile practices into the current project methodologies. The project sponsor now wants the

projects to use more agile methodologies.

Before mandating any agile methods to be used in a project, what should the project manager do first?

Options:

A.  

Provide agile training to those who will be part of the project team.

B.  

Shift all existing projects to agile methodologies with a strict timeline.

C.  

Pause the current projects to align them to the new agile cadence.

D.  

Assess the organizational culture and readiness for the transformation.

Discussion 0
Question # 55

A project manager ' s project relies on services from a department that has a new leader. Since the new leader was appointed, the services from their department have been slow which threatens the project ' s delivery deadline.

What should the project manager do?

Options:

A.  

Add the issue to the issue log and communicate the issue in the next regular report to project stakeholders.

B.  

Escalate the issue to the project sponsor notifying them of the slow services from the department.

C.  

Send all service requests to the department earlier in the project to lessen the impact on the delivery date.

D.  

Arrange a meeting with the leader to explain the project ' s needs and understand the leader ' s perspective.

Discussion 0
Question # 56

Multidisciplinary teams will be needed for a project. The project manager asks the project planner to create a consolidated schedule. The project manager determines from the consolidated schedule that the project ' s finish date exceeds the requested finish date.

What should the project manager suggest to the planner to analyze this issue?

Options:

A.  

Verify the total float of each activity of the consolidated project schedule.

B.  

Verify the critical path of the consolidated project schedule.

C.  

Verify successors and predecessors of each activity of the consolidated project schedule.

D.  

Verify the free float of each activity of the consolidated project schedule.

Discussion 0
Question # 57

A government approved the construction of a river dam to enable year-round farming in a community. At the project kickoff meeting, a key stakeholder in the community disagrees with the location of the dam.

What should the project manager do first?

Options:

A.  

Review the stakeholder engagement plan to confirm that all key stakeholders were consulted.

B.  

Explain to the key stakeholder that final approval has already been obtained.

C.  

Meet with the key stakeholder to review the stakeholder engagement plan.

D.  

Schedule a meeting with all stakeholders to discuss the view of this key stakeholder.

Discussion 0
Question # 58

A project manager is planning the fifth sprint of a project when the sponsor requests a report on the business value gained to date. What should the project manager show to the sponsor?

Options:

A.  

The cumulative flow diagram

B.  

The data of the metrics defined to track benefits

C.  

The metrics plan to track benefits

D.  

The fifth sprint retrospective report

Discussion 0
Question # 59

While working with the project team on planning project resources, the project manager discovers that a critical resource will be assigned at the same time to another project in the organization. The project team explains to the project manager that this resource cannot be replaced by another resource.

What should the project manager do first?

Options:

A.  

Contact the human resources (HR) department to find new resources to replace this critical resource.

B.  

Meet with the project lead of the other project to evaluate how to best allocate the critical resource in both projects.

C.  

Ask the project team to reschedule the project tasks that will demand the use of this critical resource.

D.  

Discuss the resource management plan with the project team for effective utilization of critical resources.

Discussion 0
Question # 60

A company has decided to create a new product to prepare itself for the changing economy. The technology required for the new product is not well understood yet, and the requirements are still being debated.

Which approach should the project manager advise for this project?

Options:

A.  

Lean

B.  

Predictive

C.  

Agile

D.  

Hybrid

Discussion 0
Question # 61

A project manager is working in a regulated industry. The minimum viable product (MVP) for the launch has been defined. The project manager learns that the regulatory body requires a prototype for inspection before the product can be launched; however, the prototype is not part of the MVP definition.

What should the project manager do next?

Options:

A.  

Speak with the product manager to prioritize the compliance-related activities high enough in the backlog to submit a prototype to the regulatory body.

B.  

Identify the missing requirements, prioritize the missing compliance work directly into the backlog, and assign the work to the team.

C.  

Reschedule the launch of the product until the team can produce a prototype for inspection as required by the compliance team.

D.  

Create an MVP that contains the scope for the prototype and that will be prioritized with the compliance team.

Discussion 0
Question # 62

During a business review meeting, a key stakeholder raised a concern on the quality of deliverables and has now escalated the concern.

What should the project manager do first?

Options:

A.  

Schedule a meeting with all team members to clarify and plan next steps.

B.  

Discuss with the stakeholder and share a report on the deliverables.

C.  

Discuss with the team and check all reports on the deliverables.

D.  

Schedule a meeting with the stakeholder to clarify and plan next steps.

Discussion 0
Question # 63

A project manager is working in a constantly changing business environment. In order to address this situation, the project manager has decided to use a collaborative leadership style.

Which landscape describes the project environment?

Options:

A.  

High accountability, little authority

B.  

Available resources, bad roadmaps

C.  

Good roadmaps, little accountability

D.  

Enough authority, insufficient resources

Discussion 0
Question # 64

A project manager is leading a project with a team that is comprised of both experienced and inexperienced team members. What should the project manager do to ensure an effective project team?

Options:

A.  

Ask the least experienced team members to work as assistants to the more experienced team members so they can gain some project experience.

B.  

Ask the project sponsor to replace the least experienced team members with more experienced ones.

C.  

Identify how the team members with no experience can contribute according to their capabilities and provide training if needed.

D.  

Assign critical project tasks to the most experienced team members as they are the only ones with the knowledge.

Discussion 0
Question # 65

Customers are concerned about the quality of an interim software system for a project. The quality control team has approved the software, but the customers are complaining that some functions do not comply with the requirements.

What should the project manager do to prevent this from happening again?

Options:

A.  

Review the risk impact of quality nonconformance.

B.  

Review the communications management plan.

C.  

Revise the quality management plan.

D.  

Revise the product acceptance specifications.

Discussion 0
Question # 66

A team is using an agile approach to maintain the project backlog. A new project obstacle was identified as a blocker and added to the backlog list. The team is facing challenges to remove this obstacle.

What should the project manager do next?

Options:

A.  

Escalate the obstacle to a servant leader for resolution.

B.  

Make changes to reprioritize the backlog because of the obstacle.

C.  

Reject the obstacle and present the partial solution to the customer.

D.  

Focus on generating business value despite the obstacle.

Discussion 0
Question # 67

A project manager is new to an organization that typically follows a hybrid approach but is shifting to incorporate more agile. A dedicated project team has been provisionally assigned. The new project manager needs to review the internal environment in order to build a high-performing team.

To build a high-performing team, which three factors should the project manager evaluate? (Choose 3)

Options:

A.  

Review the team ' s capability to determine if they have the skill set needed to proceed forward.

B.  

Evaluate the infrastructure to determine if the team has the appropriate equipment and communication channels.

C.  

Perform a benchmark analysis across similar sectors to determine if the structure can be followed.

D.  

Review the customer governance documents so that they align with the set expectations.

E.  

Assess the organizational culture to determine if more needs to be done to foster psychological safety.

Discussion 0
Question # 68

A project manager coordinates several projects in one program. Each project concerns a different country, has a different sponsor, and has specific business priorities. The resources are shared among the projects. The project manager anticipates this could result in delays and/or conflicts that will affect the program outcomes.

What should the project manager do to prevent such a situation?

Options:

A.  

Review all project schedules and add a 3-month time period to each to cover such a risk and ensure there will be no delay that could affect the program.

B.  

Organize regular meetings to identify risks related to the projects and program, assess them, and define action plans when needed to mitigate the risks.

C.  

Ask each project manager to write a detailed weekly report listing all the activities, what was achieved, what needs to be done, and the identified risks.

D.  

Ask the project managers to work on their own schedules independently of one another and aggregate these schedules to present at the monthly steering committee meeting.

Discussion 0
Question # 69

A project manager is preparing a large and complex international project. In order for the team to work well together in a virtual environment, the project manager needs to set up ground rules for good communication.

What should the project manager do first?

Options:

A.  

Establish a communication channel.

B.  

Create a communication protocol.

C.  

Develop the stakeholder analysis.

D.  

Distribute the risk register.

Discussion 0
Question # 70

A project has obtained all of the necessary legal requirements and policies from the local government. During the execution phase, the product owner is informed that a new law impacting the project deliverables will be published within two weeks.

What should the project lead do?

Options:

A.  

Review the product backlog items to evaluate the impact on scope and prioritize accordingly.

B.  

Develop a change request for more resources and update the project budget and schedule.

C.  

Ask the internal legal department to evaluate if the regulatory law could be managed internally.

D.  

Work with the team to develop an alternative solution with no additional effect on the project ' s budget.

Discussion 0
Question # 71

A project team has obtained additional team members from different time zones. As a result, there are full-day delays in the work being completed because there are questions from team members from opposite time zones.

What should the project lead do?

Options:

A.  

Meet each team member during their work hours to ensure all questions are answered in a timely manner.

B.  

Inform all team members that they are required to check for messages every few hours to ensure fast response times.

C.  

During daily check-ins, compile questions, coordinate with all team members, and agree to meet.

D.  

Escalate to the project sponsor and request to replace certain team members so the time zones are aligned.

Discussion 0
Question # 72

A project manager is leading a project that is kicking off next month. The project manager realizes that there are many stakeholders that need updates on different aspects of the project at different frequencies.

What should the project manager do first to ensure each stakeholder has the information they need?

Options:

A.  

Develop a communications management plan that reflects the needs of the stakeholder community.

B.  

Engage with each stakeholder to determine their information needs related to the project.

C.  

Create a responsible, accountable, consulted, and informed (RACI) chart based on the stakeholders and their communications needs.

D.  

Determine the most appropriate mechanisms to leverage when communications are necessary.

Discussion 0
Question # 73

A company is building a minimum viable product (MVP). How should the project manager help to ensure the company builds a high-quality product?

Options:

A.  

Ask the product manager to spend more time improving quality.

B.  

Determine the quality metrics for the product and recommend options for improvements.

C.  

Partner with a qualified third-party vendor to develop a product that meets the requirements.

D.  

Hire a quality engineering leader to drive the strategy.

Discussion 0
Question # 74

The project lead is very concerned about the quality of a specific design feature and how the product will perform. What should the project lead focus on to ensure project success and customer satisfaction?

Options:

A.  

Confirm that the deliverable will meet the defined acceptance criteria.

B.  

Update acceptance criteria while the deliverable is being developed.

C.  

Ask stakeholders to test against the defined acceptance criteria.

D.  

Plan extra tests if acceptance criteria are not met.

Discussion 0
Question # 75

A product owner has indicated there is strong customer interest in adding a new set of functionalities to a product. Using agile approaches, the project manager evaluates the new functionalities of the product.

What should the project manager do?

Options:

A.  

Negotiate with the product owner to determine which functionality should be pushed out of the scope of the project.

B.  

Discuss with the team how this change in scope impacts development at the next retrospective to determine next steps.

C.  

Negotiate with the product owner to determine what might be removed from the backlog that is of similar size.

D.  

Add the functionality to the product backlog for inclusion once a change request is created and approved.

Discussion 0
Question # 76

An experienced team member has recently started performing at a slower pace and is no longer engaged in various team conversations. What should the project manager do?

Options:

A.  

Incentivize the team with prizes for increased performance and engagement in order to persuade the team member to resume previous performance.

B.  

Ask the direct manager to reach out and try to identify the problem, then provide that information back to the project manager.

C.  

Inform the team member that a change in performance and engagement is noticed and work together to develop a solution for improvement.

D.  

Meet with human resources (HR) to determine the problem and develop a recommendation based on the results.

Discussion 0
Question # 77

A project is delivered using a hybrid approach. In the daily meeting, one of the developers informs the team that the business that will implement the next version of the product has a new manager. There is one more sprint before the new version of the product enters the staging phase.

What should the project manager do?

Options:

A.  

Invite the new manager to the next daily scrum.

B.  

Invite the new manager to the next sprint review.

C.  

Invite the new manager to the next sprint planning.

D.  

Invite the new manager to the next sprint retrospective.

Discussion 0
Question # 78

A virtual product development team is working well together and is on schedule. One team member wants to take 1 week off to attend a training.

What should the project manager do?

Options:

A.  

Decline the team member ' s request as it might jeopardize the schedule.

B.  

Approve the team member ' s request as it will increase motivation.

C.  

Decline the team member ' s request since the goal is not individual team member advancement.

D.  

Approve the team member ' s request on condition they work additional hours when they return from training.

Discussion 0
Question # 79

The project manager is planning a project with several legal aspects for the city ' s municipality. The project is expected to take a year and will require a lot of paperwork since it involves multiple stakeholders, including the city ' s court.

What three actions should the project manager do? (Choose 3)

Options:

A.  

Leverage the project governance system to track and manage the project artifacts.

B.  

Create a central repository system to assess the effectiveness of the project artifacts.

C.  

Review the execution roadmap and ask the legal team to manage the artifacts.

D.  

Ensure the project artifacts are kept up to date and accessible to all stakeholders.

E.  

Work with the team to determine the process to manage the project artifacts.

Discussion 0
Question # 80

A project team is using a vendor solution. The project team has been notified that the vendor solution will no longer be on the premises, but in the cloud. The cloud transition will require additional infrastructure resources and adherence to new security standards.

What should the project manager do first?

Options:

A.  

Initiate a change request for covering additional security scope.

B.  

Research alternative vendor solutions for on-premise security.

C.  

Ask the sponsor to provide security training for the project team.

D.  

Schedule a meeting with security to understand the standards.

Discussion 0
Question # 81

A project manager leads a regulatory initiative with tight, non-negotiable timelines. During a status meeting, a key stakeholder asks if a critical milestone associated with the reporting functionality can be moved up by 4 weeks.

What should the project manager do first?

Options:

A.  

Gather additional information and ask the team to perform a root cause analysis.

B.  

Update the master schedule to reflect the reprioritized deliverables.

C.  

Ask the team to work with the product owner to reprioritize the backlog.

D.  

Request additional information and discuss the feasibility options and impacts with the team.

Discussion 0
Question # 82

A product owner is complaining about the team ' s performance. The developers are highly skilled, and most of the issues were caused by dependencies. The developers provide a formal status report every day, but it is clear that the other team members are not satisfied with this.

What should the project lead do?

Options:

A.  

Ask the developers to use peer programming.

B.  

Build a task board on a large wall using sticky notes.

C.  

Build a detailed schedule and describe each task in detail.

D.  

Ask the product owner to reprioritize the backlog.

Discussion 0
Question # 83

A project to support an organizational transformation is in the planning phase. Transformation is the project sponsor ' s idea and is not aligned with key stakeholders because they all have different opinions about the project outcomes.

What should the project manager do next?

Options:

A.  

Ask the project sponsor to help with engagement of the key stakeholders.

B.  

Communicate project outcomes and results with the key stakeholders.

C.  

Define a high-level project scope and share it with the key stakeholders.

D.  

Conduct a workshop on project goals and deliverables with the key stakeholders.

Discussion 0
Question # 84

A project team is using an iterative and incremental delivery approach. The sprint ' s duration is 1 month with a production release every 3 months. In the last sprint review, the users communicated that they want the functionality presented and deployed in 5 weeks. The project lead is working on the next release plan.

When should the project lead have their team deploy the functionality?

Options:

A.  

In 1 month

B.  

In 5 weeks

C.  

In 12 weeks

D.  

In 2 months

Discussion 0
Question # 85

A project team has difficulty understanding the relationship between functional requirements and their associated benefit to the business stakeholders.

How should the project manager improve the team ' s understanding?

Options:

A.  

Involve team members in stakeholder analysis and engagement.

B.  

Invite all stakeholders to progress meetings to avoid ambiguity.

C.  

Ensure team members have access to a well-written requirements traceability matrix.

D.  

Engage with the project sponsor and ensure the product backlog is correct and up to date.

Discussion 0
Question # 86

To limit the amount of time and cost of using a contract programming firm, a product manager announces that the developers will not be paid for unrequested embellishments to the product. What should the development team and scrum master do to ensure they are paid for all their work?

Options:

A.  

Have the product manager work with the scrum master to assign specialists to user stories to meet the requirement.

B.  

Convert the story points on user stories to hours to provide estimates of the potential costs to the product manager.

C.  

Ensure that the task board is used as an information radiator and all stories have enough detail to build the required feature or function.

D.  

Refine the definition of done (DoD) for user stories to ensure that part of the completion is a verification review of the code.

Discussion 0
Question # 87

A project manager is overseeing a 10-mile piping installation project that was supposed to spend US$15,000 per mile of piping installation and should complete the project exactly 20 weeks from its start. The project manager just found out that only 80% of the work has been completed.

What is the budget at completion (BAC)?

Options:

A.  

US$100,000

B.  

US$150,000

C.  

US$300,000

D.  

US$250,000

Discussion 0
Question # 88

A project manager notices during project meetings that some team members repeatedly threaten to resign when they do not agree with something. Which phase of conflict escalation is the project in?

Options:

A.  

Beginning

B.  

Resolution

C.  

Intensification

D.  

Final

Discussion 0
Question # 89

A project manager is finalizing the project charter and has invited the project sponsor and key stakeholders to confirm the project estimates. The project manager suggests adding a budget reserve to meet unforeseen risks, but the project sponsor disagrees.

What should the project manager do?

Options:

A.  

Demonstrate that risky projects are subject to change so adding reserves to the budget is a necessity.

B.  

Explain to the project sponsor and key stakeholders the need to add the reserve and get their buy-in.

C.  

Seek key stakeholders ' approval and finalize the budget with the reserve.

D.  

Agree with the project sponsor and finalize the budget without the reserve.

Discussion 0
Question # 90

A global and complex project is in the execution phase. Recently, there were executive board changes, and the executive sponsor is transitioning to a new role. The outgoing sponsor asked the project manager to speed up project completion of the current phase to ensure successful onboarding of the new sponsor.

What should the project manager do?

Options:

A.  

Use the contingency budget to implement compression techniques to finish the current project phase early.

B.  

Review the stakeholder engagement plan and determine the best course of action to take.

C.  

Notify the outgoing sponsor that the project needs to be put on hold until the new sponsor is onboarded.

D.  

Submit a change request to the change control board (CCB) to modify the end date of the current phase.

Discussion 0
Question # 91

A drone manufacturing company is designing its first drone. The new project architect has called the project manager to review the project scope. The architect wants to reshuffle the scope and schedule to test the drone functionality first. The project team disagrees because the scope has already been approved and any change might affect the timelines set by the CEO.

What should the project manager recommend?

Options:

A.  

Review the timelines with the architect and invite the CEO to the meeting to make sure all the stakeholders are involved.

B.  

Reject the review as the completed project timeline is set by the company ' s CEO and has already been approved.

C.  

Agree to review the architect ' s new proposal to assess the impact on the timelines set by the CEO.

D.  

Register an issue in the log regarding the timeline delay to the CEO ' s approved plans before agreeing to change the project scope.

Discussion 0
Question # 92

In the execution phase of a project, the development team is informed by the IT security department that one of the external platforms that the team is using will be uninstalled for the whole organization.

What should the project manager do first?

Options:

A.  

Escalate the issue to the change control board (CCB).

B.  

Ask the project team to analyze the impact.

C.  

Register the risk and document the contingency plan.

D.  

Have the project team brainstorm alternatives.

Discussion 0
Question # 93

The scope of a construction project that is being planned by a multinational company requires that services are procured via contract from an external provider. When considering communication channels, what should the project manager do to help maximize delivery success with this provider?

Options:

A.  

Assign a project team member to document exchanged communication for future reference.

B.  

Assign the project sponsor as the point of contact for all provider communication.

C.  

Ensure that all project stakeholders participate in the scope definition meetings.

D.  

Establish a common language of terms with which to communicate with the provider.

Discussion 0
Question # 94

A newly hired project team lead was assigned a project using a hybrid delivery approach. As the project onboards a lot of new team members, the lead feels overwhelmed with the effort of explaining the project delivery process to each new team member.

What should the project lead do?

Options:

A.  

Use Pareto techniques to identify the knowledge required by the majority of the team.

B.  

Recommend putting the project temporarily on hold and focus on onboarding and training.

C.  

Develop a training curriculum and schedule training delivery throughout the project.

D.  

Document the processes and organize a week-long, off-site meeting with the project team.

Discussion 0
Question # 95

Two experienced team members in a hybrid project are having a conflict about a technical solution. The project manager has already spoken individually to the two team members without successfully resolving the conflict.

What should the project manager do next?

Options:

A.  

Discuss the topic with the team members in a team meeting.

B.  

Replace the two team members with other resources.

C.  

Contact the functional managers of each team member.

D.  

Schedule a meeting with both team members.

Discussion 0
Question # 96

A project is delayed considerably from its original completion date for various reasons. The client attributes the delays to the contractor and is going to impose liquidated damages. The project manager of the contracting company reviews the schedule and observes that, though some activities were delayed by the contractor, the critical activity was delayed by the client.

What should the project manager of the contracting company do?

Options:

A.  

Record that the delay is attributable to the client and request a meeting.

B.  

Check the contractual terms about liquidated damages and reject if not applicable.

C.  

Meet with the sponsor to analyze the delays and the associated liquidated damages.

D.  

Schedule a detailed analysis of the delays using cause and effect.

Discussion 0
Question # 97

Four new teams have been formed to develop a new product. Several team members ask the project manager who will integrate the different work streams into one backlog.

What should the project manager do?

Options:

A.  

Create integration tasks and schedule an additional team meeting following the standup meeting to plan the integration.

B.  

Advise the teams to work individually and organize an integration iteration every four development sprints.

C.  

Instruct the team to use the kanban board daily to facilitate alignment of their work item list, allowing them to do their best work.

D.  

Advise the teams to collaborate with the product owner in prioritizing the stories, considering dependencies and preventing overlap.

Discussion 0
Question # 98

An organization is undergoing an agile transformation and migrating most of its projects from a predictive approach. The CFO expressed a concern that predictability on both costs and scope will be lost with the new agile approach.

What should the project manager do?

Options:

A.  

Provide mentoring to the CFO, who is a key stakeholder in the project, and clarify the benefits of an agile approach.

B.  

Ask the CEO to intervene by asking for support from the executive board to accelerate the company ' s transformation.

C.  

Apply influence with other key stakeholders on the board to mitigate any risks that may be generated by the CFO ' s position on the matter.

D.  

Submit a report to all key stakeholders on the cost-benefit analysis of the new approach and detail how the company will save money.

Discussion 0
Question # 99

A project manager with global teams is managing a project that is progressing as expected. However, recently the project manager has learned of some team members missing the daily meetings. After investigating the issue, the project manager realizes different time zones is the main cause of the issue.

What should the project manager do next?

Options:

A.  

Schedule a team-building workshop involving all teams to support better communication.

B.  

Schedule a meeting and ask all teams to sort the issues and move ahead with full participation.

C.  

Ask everyone to only invite team members in different parts of the world as necessary.

D.  

Share the time-overlap schedule with the team to make meeting scheduling convenient.

Discussion 0
Question # 100

The sponsor calls the project manager and questions why the stakeholders have not received updates for over 1 month. The project recently implemented a project management information system (PMIS) that provides real-time access to various project status measurements and information. The project manager is certain that all stakeholders have the opportunity and permissions for status updates.

How should the project manager proceed?

Options:

A.  

Call and apologize to the team members and provide an update on how this issue was caused.

B.  

Review the communications management plan and stakeholder engagement plan for the project.

C.  

Request the operations support team to troubleshoot and determine the root cause of the issue.

D.  

Obtain a list of the affected stakeholders and email the current status information to them.

Discussion 0
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