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Free Salesforce Accredited Agentforce Health Professional Practice Questions

Question # 31

Bloomington Caregivers is launching a patient portal with contact tracing functionality as part of its Health Cloud implementation. Users require the ability to leverage advanced sharing and customizable dashboards. Which license should a consultant recommend for the external patient users?

Options:

A.  

External Apps for Health Cloud

B.  

Customer Community for Health Cloud

C.  

Experience Cloud for Health Cloud

D.  

Customer Community Plus for Health Cloud

Discussion 0
Question # 32

Bloomington Caregivers has more than 1 million patients and each patient has an average of 10 claims a year, which are maintained in an external claims system. Management would like their agents to view all the claims of patients in Salesforce on demand when they open the patient ' s record. What should a consultant recommend as the appropriate integration pattern to achieve this?

Options:

A.  

Configure the claims system as an external data source and leverage external objects with the claims data.

B.  

Add a nightly job to fetch all the claims from the external system and store them in Salesforce.

C.  

Use an Enterprise Service Bus (ESB) to load all the claims data from the external system into Salesforce.

D.  

Make a callout on demand to the external system and store the claims data against the patient record.

Discussion 0
Question # 33

Care managers at Bloomington Caregivers call patients after they are discharged from a hospital to ask a series of questions, which the care manager enters into Health Cloud. The patient is then automatically assigned a personalized care plan based on the answers they provided. Which two capabilities should a consultant leverage together to fulfil this requirement?

Options:

A.  

Care Programs

B.  

Selective Surveys

C.  

Integrated Care Management

D.  

Discovery Framework

Discussion 0
Question # 34

Bloomington Caregivers has configured the Provider Network Management add-on license. Some of the users are reporting that they are unable to access some of the new functionality. Which two permission sets should an administrator ensure are assigned so the users can access Provider Network Management?

Options:

A.  

Provider Network Management permission set

B.  

Health Cloud Foundation permission set

C.  

Health Cloud Standard permission set

D.  

Health Cloud Utilization Management permission set

Discussion 0
Question # 35

A healthcare organization is launching a new gene therapy program, and an administrator needs to leverage Advanced Therapy Management. In which two ways does Advanced Therapy Management assist the healthcare organization with its complex scheduling requirements?

Options:

A.  

Schedule a telehealth appointment.

B.  

Book multi-step appointments.

C.  

Reschedule part of the appointment chain.

D.  

Optimize appointment chain with Einstein.

Discussion 0

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