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Free Salesforce Accredited Agentforce Health Professional Practice Questions

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Exam style questions across every AP-211 domain

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Total Questions : 118

Start with our free AP-211 practice questions, carefully crafted to mirror the domains, phrasing, and difficulty of the real Salesforce Health Cloud exam. Each AP-211 exam question comes with a detailed rationale that explains not just which answer is correct but why the others fall short. That's how concepts stick. Use the free set to benchmark yourself: identify your Salesforce weak domains, see where you're losing marks, and build a focused study plan in minutes.

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Question # 1

A consultant is implementing clinical assessments to track intake for a hospital leveraging the Discovery Framework. Which three functions is the consultant able to leverage with Health Cloud?

Options:

A.  

Image Analysis

B.  

Scoring

C.  

Encrypted Text

D.  

Question Bank

E.  

Branching

Discussion 0
Question # 2

Bloomington Caregivers wants to show its end users highlighted information about its providers that work at specific facilities, in one place. This would include provider contact details and the provider ' s specialty at a given facility. Which Health Cloud feature should a consultant implement to fulfill this requirement?

Options:

A.  

Provider Network Management

B.  

Facility Relationship Center

C.  

Provider Relationship Card

D.  

HCProvider360 FlexCard

Discussion 0
Question # 3

A customer wants to view and navigate to critical insurance, clinical, and primary care physician information on a patient ' s profile. Which Health Cloud capability should a consultant implement?

Options:

A.  

Enhanced Highlights Panel

B.  

Enhanced Timeline

C.  

Advanced Patient Card

D.  

Patient Path

Discussion 0
Question # 4

A payer needs to triage provider and care team inquiries around member plan benefits and member care. The agents also need to be informed about changes in records that require attention. Which three permission set licenses should a consultant assign to the security model for these users?

Options:

A.  

Service Cloud User permission set license

B.  

OmniStudio User permission set license

C.  

Contact Center for Health Cloud permission set license

D.  

Health Cloud Platform permission set license

E.  

CRM Content User permission set license

Discussion 0
Question # 5

A hospital system wants to track patient relationships to its cardiologist, primary care physician, and oncologist. Which object should a consultant recommend to implement?

Options:

A.  

Patient Provider Relationship

B.  

Affiliation Relationship

C.  

Healthcare Practitioner

D.  

Contact-Contact Relationship

Discussion 0
Question # 6

An administrator for Bloomington Caregivers has added an Enhanced Timeline to an existing Patient Lightning page showing patient interactions, including records from a custom object developed to track caregiver preferences. What else should the administrator complete post deployment of the enhanced timeline?

Options:

A.  

Add the custom object to the Timeline after deployment, then add it to the Timeline component.

B.  

Add the Timeline component to the Patient Lightning page and activate the Timeline.

C.  

Activate the Timeline configuration and verify user permissions.

D.  

Assign the users permissions to be able to view the Timeline before adding it to the Timeline component.

Discussion 0
Question # 7

A new user story requires an OmniScript to update an existing field on a custom SObject. Which two components should a consultant use to satisfy the requirement?

Options:

A.  

Integration Procedures

B.  

SOQL Query

C.  

API Actions

D.  

DataRaptors

Discussion 0
Question # 8

A payer receives faxes for clinical review as part of the determination process. The payer needs Health Cloud to automatically capture the data from the documents received from patients and manage the end-toend approval process. Which two Health Cloud capabilities should a consultant recommend as a way to build this process?

Options:

A.  

Utilization Management

B.  

Intelligent Document Automation

C.  

Care Authorizations

D.  

Integrated Care Management

Discussion 0
Question # 9

Bloomington Caregivers would like to bulk upload information to support Provider Search and Provider Relationship Card. What are the two best practice recommendations to upload this information?

Options:

A.  

Use Provider Card API.

B.  

Use Composite API Request.

C.  

Use Provider Relationship API.

D.  

Use Data Loader.

Discussion 0
Question # 10

Bloomington Caregivers has created and tested its first care plan template in a sandbox, which includes problems, goals, and tasks. The company has deployed this template to its final environment using Data Loader. Which two steps should a consultant recommend, following this deployment, to enable users to successfully leverage this new template?

Options:

A.  

Conduct end-user training on the use of the care plan template.

B.  

Confirm User access to Care Plan objects.

C.  

Activate the problems, goals, and tasks associated with the template.

D.  

Activate the new care plan template.

Discussion 0

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