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Free Certification Preparation For Community Cloud Consultants (SP25) Practice Questions

Question # 21

What are two advantages of setting up a custom domain for a Community? Choose 2 answers

Options:

A.  

Better compatibility with DNS servers around the globe

B.  

Better security at domain name registrars

C.  

Better Search Engine Optimization

D.  

Better company branding

Discussion 0
Question # 22

What is the most efficient way for the Salesforce Admin to fulfil this requirement? Northern Trail Outfitters is planning to launch a Community for their partners. Partner Sales Managers need to view Partner Sales Rep records.

Options:

A.  

Provide Super User Access to Partner Sales Reps.

B.  

Create a criteria-based Sharing Rule.

C.  

Set the number of partner roles to two.

D.  

Enable the Partner Sales Manager as Super Admin.

Discussion 0
Question # 23

Which three Salesforce editions/user license combinations allow external users to access a Community on Salesforce1? Choose 3 answers.

Options:

A.  

Performance Edition/Customer Community.

B.  

Professional Edition/Customer Community.

C.  

Database.com Edition/ Customer Community.

D.  

Unlimited Edition/Customer Community.

E.  

Enterprise Edition/Customer Community Plus.

Discussion 0
Question # 24

Which is currently not a valid pre-built Social Sign-on Authentication provider?

Options:

A.  

GitHub

B.  

LinkedIn

C.  

Facebook

D.  

Janrain

E.  

Google

F.  

Box

G.  

Twitter

Discussion 0
Question # 25

Universal Containers wants to build a Community for all their employees. Currently, some oftheir employees are NOT Salesforce users.How should the Salesforce Admin enable access to the Community for the users who are currentlyNOT Salesforce users?

Options:

A.  

Create the users as contacts and enable them as Community users.

B.  

Allow the users to self -register to the Community.

C.  

Create the users in Salesforce and add their profile to the Community.

D.  

Add the users to the Community as members.

Discussion 0
Question # 26

Universal Containers wish to set up an easy to configure and maintain App Launcher with Single Sign On Capabilities. Which Salesforce Community template would you recommended to best achieve this?

Options:

A.  

Aloha

B.  

Napili

C.  

Kokua

D.  

Koa

E.  

None of the above

Discussion 0
Question # 27

Universal Containers (UC) is using Service Cloud to handle cases coming from chat, phone, and emails. UC created a public self-service Community to offload some customer support questions by enabling Knowledge and Articles. UC wants users to be able to create a Case without logging into the Community.

Which two features should the Administrator enable to meet this requirement?

Choose 2 answers

Select one or more of the following:

Options:

A.  

Email templates

B.  

Web-to-case

C.  

Question-to-case

D.  

Guest Access to the Support API

Discussion 0
Question # 28

What are the four stages of the Community Roll-out framework?

Options:

A.  

Plan > Develop > Test > Review

B.  

Design > Implement > Grow > Review

C.  

Create > Communicate > Design > Implement

D.  

Analyse > Design > Implement > Maintain

E.  

Establish > Manage > Measure > Engage

Discussion 0
Question # 29

A Community Cloud consultant distributes the specialised real estate management Community using a Lightning Bolt solution. Which two items can be included in the Lightning Bolt solution? Choose 2 Answers

Select one or more of the following:

Options:

A.  

Custom applications

B.  

Standard lightning community templates

C.  

AppExchange applications

D.  

Flows and flow categories

Discussion 0
Question # 30

niversal Containers (UC) is implementing a Customer Community which will have thousands of Accounts with tens of thousands of Community users (Contacts). UC wants to ensure that all Customer Community licensed users are able to access the assets tied to their Accounts. Which action should the Salesforce administrator take when setting up asset sharing to ensure that Community users can see their account assets?

Select one or more of the following:

Options:

A.  

Create a sharing rule for each accounts

B.  

Use Apex managed sharing to grant access to the Community users

C.  

Implement the role hierarchy on the Customer Community

D.  

Set up a sharing set that references the Account ID on the asset

Discussion 0

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