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Experience-Cloud-Consultant Practice Exam Questions and Answers

Salesforce Certified Experience Cloud Consultant (SP24)

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Total Questions : 185

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Question # 1

Dreamscape flowers is looking to launch a public site for its current customers and prospects.

Which three actions are performed automatically when a site is created Expense Cloud?

Choose 3 answers

Options:

A.  

Creation of a guest role

B.  

Creation of moderation criteria that are applied only to guest users

C.  

Creation of a guest profile

D.  

Creation of sharing mechanisms that are available only to guest users

E.  

Creation of a guest user record

Discussion 0
Question # 2

Which step does the system administrator have to take to create a partner user?

Options:

A.  

Create a partner queue, and add users to it.

B.  

Select Enable Partner User from the Contact Detail page.

C.  

Assign the Gold Partner permission to the user.

D.  

Add the user to the All Partner Portal Users public group.

Discussion 0
Question # 3

Universal Containers (CU) has been using Salesforce to manage its sales and service processes. UC also an Experience Cloud site to interact with its customers. UC has now acquired Cloud Kicks (CK) Retail to grow its business, CK also uses Salesforce and a self-service site built on the experience Cloud to allow its customers to log support requests. UC now wants its customers to be able to use CK’s self-service site so they can have a more integrated experience.

What should an Experience Cloud consultant recommend so that UC’s can log in to CK;s site?

Options:

A.  

Create separate user account for UC customer in CK’s Experience Cloud site, since SSO cannot be established between two Experience Cloud sites.

B.  

Use a third-party identity provider to establish SSO between the two Experience Cloud sites, since Salesforce can only be used as a service provider.

C.  

Establish SSO between the two Experience Cloud sites by using one org as an identity provider and the other org as a service.

D.  

Create custom Apex handlers using login method from site class to sign in users from one community to the other.

Discussion 0
Question # 4

DreamHouse Realty (DR) is designing a digital experience for its global real estate team. The realtors will need access to Knowledge, reports and dashboards, and Leads coming in from the website. Leads are converted to Opportunities by an internal DR deal desk.

Which license type meets this requirement?

Options:

A.  

Customer Community Plus

B.  

Customer Community

C.  

Partner Community

D.  

Channel Account

Discussion 0
Question # 5

Ursa Major Solar (UMS) would like to render a header and footer from an external content management system into its customer portal.

Which feature should UMS use to accomplish this?

Options:

A.  

Developer Console

B.  

Compact Header Properties

C.  

Rich Content Editor

D.  

CMS Connect

Discussion 0
Question # 6

hat are three best practices when configuring self-registration for an Experience Cloud site? Choose 3 answers

Options:

A.  

Assign a cloned standard site profile as the default for self-registration.

B.  

Use a restrictive default profile to begin with.

C.  

Create a separate profile for your self-service site and your partner portal.

D.  

Assign the standard site profile as the default for self-registration.

E.  

Use the same profile for your self-service site and your partner portal.

Discussion 0
Question # 7

Northern Trail Outfitters (NTO) offers a new product that is different in North America, EMEA, and Asia Pacific regions, Pages have been created and publish for this product. The site manager has applied criteria to ensure visibility for these product are applied as per the requirement for each region. NTO further wants to control the users who see a specific page of this product settings its visibility.

Which three visibility options available in Experience Cloud?

Choose 3 answers

Options:

A.  

Audience

B.  

None

C.  

Default

D.  

Personal

E.  

Visible

Discussion 0
Question # 8

Bloomington Caregivers (BC) wants to share Covid-19 related information with all site visitors, including unauthenticated users.

Which three things should BC in mind about unauthenticated or guest user access?

Choose 3 answers

Options:

A.  

Guest user external organization-wide default are always set to Private.

B.  

Guest user can’t access records via manual sharing

C.  

Guest user can’t records via manual existing records

D.  

Guest user can’t be members of public groups or queues.

E.  

Guest user external organization-wide defaults are always set to Public.

Discussion 0
Question # 9

Ursa Majer Solar (UMS) would like authenticated Experience Site users to see cases, quotes, contracts, and Knowledge articles appear in search results, but the Search Resuits component is only

returning Knowledge articles.

How should UMS configure its search results to yield the desired results?

Options:

A.  

In Salesforce Setup, under the Experience Site users’ profile, adjust the system permissions to allow for multiple objects in search results.

B.  

On the Search page, switch the Search Results component with Global Search Results and select the appropriate objects in the property editor.

C.  

On the Search page, select the appropriate objects in the property editor for the Search Results component.

D.  

On the Home page, in the property editor for the Hero component, adjust the Hero Type to "Call to Action” instead of "Search".

Discussion 0
Question # 10

Dreamscape Flowers recently launched three Experience Cloud sites for North America, Europe, and Asia Pacific regions. The Community managers have installed the Salesforce Communities Management package and are getting useful insights on adoption and engagement.

During the Community managers’ weekly meeting, the Community manager for Europe mentioned that the preconfigured Insights reports cannot be used for their Experience Cloud site.

What is the reason for this issue?

Options:

A.  

The Community manager for Europe does not have System Administrator privileges.

B.  

The preconfigured Insights reports need to be modified to meet GDPR requirements.

C.  

The Experience Cloud site for Europe is not using Chatter which is needed to use the preconfigured Insights reports.

D.  

The Experience Cloud site for Europe has more than a million users.

Discussion 0
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