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PMI-PMOCP Practice Questions

PMI Project Management Office Certified Professional

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Total Questions : 122

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Question # 1

The organization's PMO intends to transform its role into an agility-driven PMO.

Which option should the PMO leader take to help the PMO become more agile?

Options:

A.  

Collaborate with PMO customers to develop and prioritize a comprehensive product backlog.

B.  

Establish a process for collecting new ideas to improve PMO services for customers.

C.  

Implement the Scrum framework within the agile teams to enhance collaboration.

D.  

Introduce a collaborative software platform to streamline team communication.

Discussion 0
Question # 2

A PMO professional is overseeing multiple customer care projects within a mid-sized company. The project sponsors, the chief of operations and the chief of customer success, have demanding schedules and are often occupied with other responsibilities.

How should the PMO professional ensure effective communication with these key stakeholders?

Options:

A.  

Engage with them primarily at the project's key phase gate reviews, ensuring their presence during all critical life cycle transitions.

B.  

Collaborate with them during early planning to establish a clear communications management plan, including defined reporting and escalation procedures.

C.  

Include them in the project's weekly team meetings to ensure they are continuously updated on the project's progress and aware of any emerging challenges.

D.  

Reach out to them only when critical issues arise in order to avoid adding to their workload unnecessarily.

Discussion 0
Question # 3

A PMO professional observes that there is a lack of alignment among project priorities and the organizational strategic goals. What should the PMO professional do first?

Options:

A.  

Develop a prioritization framework that considers both project objectives and their alignment with strategic goals.

B.  

Schedule regular meetings between project managers and executive leadership to ensure ongoing alignment with strategic goals.

C.  

Conduct a comprehensive review of organizational strategic goals and the project portfolio to identify alignment gaps.

D.  

Provide recommendations based on PMO expertise for aligning project priorities with strategic goals.

Discussion 0
Question # 4

A company is undergoing transformation due to a set of recent mergers and acquisitions (M&A) transactions. A PMO professional is responsible for the processes and methodology and is asked to suggest ways to support the transformation by integrating organizational change management practices.

Which change management strategy should the PMO professional consider first to reinforce transformation activities?

Options:

A.  

Establish training on the key factors for M&A success to the PMO team.

B.  

Plan a timely organizational announcement and related communications to accompany all major organizational transformations.

C.  

Assess the cultural impact of the M&A transactions and develop an integration plan to bridge the gap and facilitate a new cultural shift.

D.  

Provide organizational change management training for the project managers.

Discussion 0
Question # 5

The chief strategy officer and the PMO professional are working on the strategic plan while defining the long-term strategic vision of a rapidly growing startup. They are setting the strategic goals and developing action plans.

What should be the PMO professional's primary focus to help ensure alignment to these strategic goals?

Options:

A.  

Help prioritize projects based on their contributions to overall strategy and work to ensure that high-impact projects get the needed resources.

B.  

Help senior management track project and program progress with predefined key performance indicators (KPIs).

C.  

Help prioritize customer projects with the biggest monetary value and the highest impact on customer satisfaction.

D.  

Help to obtain the project managers' feedback on the action plan to ensure continuous improvement and refinement of the objectives.

Discussion 0
Question # 6

A PMO professional has been tasked with architecting a long-term PMO strategy to ensure value delivery to its customers over time. Some PMO services will generate immediately perceptible outcomes, while others may only show tangible benefits in the medium or long term. Additionally, PMO customer perceptions of value are expected to evolve as organizational priorities shift.

Which approach should the PMO professional take to establish a value-driven PMO strategy that remains relevant over time?

Options:

A.  

Concentrate on long-term services that deliver significant value after several years, ignoring immediate outcomes to avoid distractions from larger goals.

B.  

Establish a value journey by prioritizing services that can generate short-term wins while planning for mid- and long-term outcomes, and regularly reassess PMO customer perceptions of value.

C.  

Focus only on services that deliver immediate, short-term outcomes to quickly demonstrate the PMO's value to PMO customers.

D.  

Develop a fixed portfolio of services, ensuring that all services are delivered consistently without adjustments, regardless of changes in PMO customer needs over time.

Discussion 0
Question # 7

An enterprise PMO (EPMO) is working with different countries to staff project managers across the organization. Customers are providing feedback stating that the staffing is taking more time than expected when compared to the deadlines agreed upon with the customer.

Which two key performance indicators (KPIs) should the PMO professional monitor for this PMO service? (Choose 2)

Options:

A.  

The Net Promoter Score (NPS) related to general customer satisfaction.

B.  

The average time needed to recruit project managers for the customer.

C.  

The number of days taken on average to formally finalize customer requests.

D.  

The retention of project managers in their roles on the assigned projects.

E.  

The percentage of project manager roles filled within the deadline.

Discussion 0
Question # 8

A PMO professional is asked to propose a way to optimize project resource utilization in a newly acquired business unit.

Which action should the PMO professional take to accomplish this task?

Options:

A.  

Request additional resource allocations from the PMO so it can handle the new business unit.

B.  

Provide training on avoiding multitasking and other productivity enhancements to optimize throughput.

C.  

Perform quarterly capacity planning sessions to balance the resource allocation in a timely manner.

D.  

Review the project utilization targets for the individual contributor roles.

Discussion 0
Question # 9

A PMO team member who joined the PMO 5 years ago as a junior PMO analyst recently received feedback from customers indicating a lack of initiative in handling daily tasks, leading to a low perception of the PMO's value.

What should the PMO professional leading the PMO do to resolve this issue?

Options:

A.  

Provide mentoring to the PMO team member to increase their performance.

B.  

Find another role for the PMO team member within the PMO.

C.  

Provide training to the PMO member through a training provider.

D.  

Find another role for the PMO team member outside the PMO.

Discussion 0
Question # 10

A construction company is undertaking a large-scale infrastructure project to build a new highway network connecting major cities. The project involves multiple phases, including planning, design, construction, and maintenance. A PMO professional has been tasked with supporting the project manager to ensure the successful completion of the project.

What should the PMO professional do to help the project manager overcome the challenges with this project?

Options:

A.  

Assess the needs of the project manager as a PMO customer in the project to define a valuable set of PMO services to offer.

B.  

Assign additional resources to projects based on project managers' requests to alleviate workload pressures.

C.  

Implement firm project management methodologies and processes to standardize project execution and control.

D.  

Minimize communication with the project manager to avoid micromanagement and encourage autonomy.

Discussion 0
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