SPP Practice Questions

A.  

Directly ask the other person for their views

B.  

The leader should say something flattering

C.  

The leader should first find something to agree on, with the other person

D.  

The leader should describe his or her own listening skills first and foremost

A.  

Organization's value creation map

B.  

Two-dimensional matrix describing the mission and vision of an organization

C.  

Generic architecture for describing an organization's strategy

D.  

Inventory of the strategic goals and objectives of an organization

A.  

Create high integrity departmental plans, then integrate them around shared strategic priorities

B.  

Create departmental and organization strategic plans at the same time

C.  

Structure the organization-wide plan to define departmental priorities

D.  

Build departmental plans around organization strategy objectives and initiatives

A.  

Bargaining power of customers and suppliers

B.  

Threat of new entrants and substitute products

C.  

Level of competition in an industry

D.  

Pace of technological advance

A.  

Is the product solely of financial analysis

B.  

A summary of costs

C.  

A process that helps calculate value added

D.  

Measures only critical labor, materials, and support costs

A.  

Use guided imagery to envision the ideal planning process

B.  

Set up mechanisms to manage continuous improvement

C.  

Review records to see where the organization has been compared to the current situation

D.  

Require periodic reports from the organization to track progress

A.  

Stop the innovation process until feedback is fully integrated

B.  

Continue to innovate in isolation and eventually everyone will catch up with it

C.  

Ignore feedback because the organization is the expert in the field

D.  

Involve the stakeholders in innovation and feedback

A.  

Prepare, design, change, assess

B.  

Plan, do, check, act

C.  

Plan, deliver, collaborate, apply

D.  

Propose, describe, consult, approve

A.  

No one likes to be surprised

B.  

People tend to support what they help create

C.  

Resistance from the cynics is overcome

D.  

It is part of progressive corporate cultures

A.  

asking a single research consultant how people use our products or services.

B.  

eliminating all but one of your company's traditional products/services.

C.  

encouraging our own cross-functional teams to develop original ideas and strategies.

D.  

absorbing the strategic best practices of other organizations to identify a metric for judging strategic needs.