SPP Practice Questions

A.  

Regular reporting and monitoring

B.  

Financial schedule

C.  

Communication schedule

D.  

Schedule for planning team development

A.  

Can the measurement be attained at a reasonable cost?

B.  

Is there agreement on the measurement?

C.  

Can someone be held accountable for the measurement?

D.  

Does the measurement actually measure the intended outcome?

A.  

It can never be regained

B.  

Through consistent, honest actions over time

C.  

Through repentance and acknowledgement of errors

D.  

By apologizing

A.  

Organize meetings with select groups and focused agendas

B.  

Schedule a single large meeting with a complete agenda

C.  

Add the difficult topic to existing regular meetings

D.  

Meet one-on-one with key players

A.  

Describes the organization's core values and the key processes used to satisfy its customers and stakeholders

B.  

Is a forward looking and emotionally grabbing sentence that identifies where the organization aspires to be 3 or more years in the future

C.  

Lists strategic goals and performance measures

D.  

Describes the purpose of the organization, the services and products provided, and how the organization creates value for its customers

A.  

Discussing them with top-performing employees only, during performance evaluations

B.  

Occasionally citing them when presenting a specific reward

C.  

Setting a leadership example and modeling the core values

D.  

Posting them to social media applications

A.  

provide positive feedback and use caution in exercising accountability in a bad outcome.

B.  

adopt a hiring instrument that assures more creative people are hired.

C.  

bring in a creative consultant.

D.  

modify the organization's policy to allow for educational leave.

A.  

track and report progress rigorously.

B.  

communicate the updated strategic plan with all employees.

C.  

monitor through a support team.

D.  

conduct a regular environmental scan.