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Salesforce Certified AI Specialist Exam

Last Update 11 months ago
Total Questions : 152

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Question # 21

What is an AI Specialist able to do when the “Enrich event logs with conversation data" setting in Einstein Copilot is enabled?

Options:

A.  

View the user click path that led to each copilot action.

B.  

View session data including user Input and copilot responses for sessions over the past 7 days.

C.  

Generate details reports on all Copilot conversations over any time period.

Discussion 0
Question # 22

Universal Containers (UC) is experimenting with using public Generative AI models and is familiar with the language required to get the information it needs. However, it can be time consuming for both UC's sales and service reps to type in the prompt to get the information they need, and ensure prompt consistency.

Which Salesforce feature should a Salesforce AI Specialist recommend to address these concerns?

Options:

A.  

Einstein Recommendation Builder

B.  

Einstein Copilot Action: Query Records

C.  

Einstein Prompt Builder and Prompt Templates

Discussion 0
Question # 23

Which feature in the Einstein Trust Layer helps to minimize the risks of jailbreaking and prompt injection attacks?

Options:

A.  

Secure Data Retrieval and Grounding

B.  

Data Masking

C.  

Prompt Defense

Discussion 0
Question # 24

Universal Containers is considering leveraging the Einstein Trust Layer in conjunction with Einstein Generative AI Audit Data.

Which audit data is available using the Einstein Trust Layer?

Options:

A.  

Response accuracy and offensiveness score

B.  

Hallucination score and bias score

C.  

Masked data and toxicity score

Discussion 0
Question # 25

Universal Containers implemented Agentforce for its users. One user complains that an Agent is not deleting activities from the past 7 days. What is the reason for this issue?

Options:

A.  

Agentforce does not have the permission to delete the user's records.

B.  

Agentforce Delete Record Action permission is not associated to the user.

C.  

Agentforce does not have a standard Delete Record action.

Discussion 0
Question # 26

Universal Containers wants to be able to detect with a high level confidence if content generated by a large language model (LLM) contains toxic language.

Which action should an Al Specialist take in the Trust Layer to confirm toxicity is being appropriately managed?

Options:

A.  

Access the Toxicity Detection log in Setup and export all entries where isToxicityDetected is true.

B.  

Create a flow that sends an email to a specified address each time the toxicity score from the response exceeds a predefined threshold.

C.  

Create a Trust Layer audit report within Data Cloud that uses a toxicity detector type filter to display toxic responses and their respective scores.

Discussion 0
Question # 27

An AI Specialist wants to ground a new prompt template with the User related list.

What should the AI Specialist consider?

Options:

A.  

The User related list should have View All access.

B.  

The User related list needs to be included on the record page.

C.  

The User related list is not supported in prompt templates.

Discussion 0
Question # 28

What should an AI Specialist consider when using related list merge fields in a prompt template associated with an Account object in Prompt Builder?

Options:

A.  

The Activities related list on the Account object is not supported because it is a polymorphic field.

B.  

If person accounts have been enabled, merge fields will not be available for the Account object.

C.  

Prompt generation will yield no response when there is no related list associated with an Account in runtime.

Discussion 0
Question # 29

Universal Containers implements Custom Copilot Actions to enhance its customer service operations. The development team needs to understand the core components of a Custom Copilot Action to ensure proper configuration and functionality.

What should the development team review in the Custom Copilot Action configuration to identify one of the core components of a Custom Copilot Action?

Options:

A.  

Instructions

B.  

Output Types

C.  

Action Triggers

Discussion 0
Question # 30

Universal Containers (UC) plans to send one of three different emails to its customers based on the customer's lifetime value score and their market segment.

Considering that UC are required to explain why an e-mail was selected, which AI model should UC use to achieve this?

Options:

A.  

Predictive model and generative model

B.  

Generative model

C.  

Predictive model

Discussion 0
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