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Salesforce-Loyalty-Management Practice Questions

Loyalty Management Accredited Professional (AP-212)

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Total Questions : 103

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Question # 11

A company's Marketing Team needs to set up a promotion and use Promotion Market Segments where members of a specific age range and with expressed preferences will benefit from this promotion.

What is the recommended solution for the team to set up the Promotion Market Segments?

Options:

A.  

Custom coded solution

B.  

Salesforce Marketing Cloud

C.  

Salesforce Reports and Dashboards

D.  

Salesforce Customer Data Platform

Discussion 0
Question # 12

Northern Trail, outfitters (NTO) needs to process tier assessment rules on its member’s anniversary date NTO wants to set up a Data Process Engine that transforms the data that is available in Salesforce and writes back the transformation results as new or updated records.

Which Kind of permission Set is required to enable the Data Processing Engine definitions?

Options:

A.  

CLA Analytics Base Admin

B.  

Data Pipelines Base User

C.  

Rule Engine Designer

D.  

Loyalty Analytics admin

Discussion 0
Question # 13

The VP of Loyalty Technology at ABC Corp. wants to launch a new Loyalty

program with minimal development time. However, its current Loyalty engine

requires several complex system integrations with its marketing and customer

service platforms. A Technical Consultant is brought in to assess the company's

business requirements and recommend a feasible solution to deliver the desired

Loyalty program for its customers.

Which two seamless integrations within the Salesforce ecosystem, does

Salesforce Loyalty Management offer that can be easily enabled by the Technical

Consultant to meet the customer's business requirement?

Options:

A.  

Salesforce Service Cloud

B.  

Third-party Customer Data Platform (CDP)

C.  

Supplier and Partner Ecosystem

D.  

Salesforce Marketing Cloud

Discussion 0
Question # 14

Cloud Kicks has tasked its Loyalty Consultant with setting up its new Loyalty Management platform. The business requirement is to create personalized experiences across its customer journey.

Which solution should the Loyalty Consultant utilize to create personalized customer experiences?

Options:

A.  

Salesforce Sales Cloud

B.  

Salesforce Marketing Cloud

C.  

Salesforce Slack

D.  

Salesforce Order Management System

Discussion 0
Question # 15

A company has recently rolled out a Loyalty Program in the production environment in the Monitor Workflow Services from Setup, the System Administrator noticed that all the Loyalty automations that have Data Processing Engine actions are failing, but the rest of the loyalty automations are working correctly.

What is the root cause of this?

Options:

A.  

The Default Workflow User is missing the Data Pipelines Base User permission set license

B.  

The Default Workflow User is missing the CLAAnalytics Base User permission set license

C.  

The Default Workflow User is missing the Loyalty Management permission set license

D.  

The Default Workflow User is missing the CLAAnalytics Base User permission set license

Discussion 0
Question # 16

Which Loyalty Management Key Component should be used to quickly aggregate a high volume of data spread across many Loyalty Management objects?

Options:

A.  

Batch Management

B.  

Decision Table

C.  

Quick Actions

D.  

Data Processing Engine

Discussion 0
Question # 17

Cloud Kicks has been using Loyalty Management, Sales Cloud, and Service Cloud as part of its tech stack to manage its Loyalty Program. The marketing team is interested in implementing Salesforce Marketing Cloud, so Loyalty program members can be informed and engaged with personalized emails sent using Salesforce Marketing Cloud.

Using the least development effort, how can the Loyalty Management Consultant

accomplish the necessary integration between Salesforce Marketing Cloud and

Loyalty Management platforms?

Options:

A.  

Install and configure Salesforce Marketing Cloud Contacts Connection

B.  

Design Datasets with Dataflows and the Dataset Builder

C.  

Create a connected app to integrate Salesforce Loyalty Management and Marketing Cloud via APIs

D.  

Install and configure Marketing Cloud Connect to integrate with Loyalty Management

Discussion 0
Question # 18

Using extensive Data Processing Engine jobs to modify Salesforce data at scale,

which two limits should be monitored?

Options:

A.  

Record Storage Limits

B.  

Batch Limit in Bulk Api

C.  

Data Pipeline Limits

D.  

Apex Governor Limits

Discussion 0
Question # 19

A loyalty Program has two existing partners, a snacks manufacture and a beverages importer. There are two new products that need to be directly associated with the respective partner products within the loyalty partner product section.

The below products have been added to the system and are available under the product objects.

Chocolate cookies, linked with product category snacks

Green soda from beverage importer

Which two steps should an Administrator take to fulfill task with the least effort?

Options:

A.  

Add the partner in the lookup on the snack product

B.  

Choose ‘’Category’’ option and map the Chocolate cookies to the partner.

C.  

Add the partner in the Lookup on the Chocolate cookie product.

D.  

Choose ‘’Product” option and map the green soda to the partner

Discussion 0
Question # 20

What is the most efficient way to automatically reset qualifying points for high volume Loyalty Programs?

Options:

A.  

The reset period is defined at the Tier Group level; Loyalty Management will automatically process it every night to ensure efficient point calculation

B.  

Use the out-of-the-box ‘Reset Qualifying Points” data processing engine and trigger its execution using, for instance, a Schedule-Triggered Flow.

C.  

Create Schedule-Triggered Flow that to be executed every night This flow will scan the expired reset Period at the Group Level and rese the points using the out-of-the-box Reset point flow action

D.  

Develop an Apex Time Trigger to scan all Member Currencies and reset Qualifying points every time a reset period has expire

Discussion 0
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