C_C4H510_04 Practice Questions
SAP Certified Application Associate - SAP Service Cloud 2011
Last Update 11 hours ago
Total Questions : 114
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Which transactional data is replicated unidirectionally from SAP Service Cloud to SAP CRM?
You plan a product recall with the help of automatically generated tickets. Which tool do you use?
The status of a ticket needs to be escalated.
Which tool can be used to achieve this?
Note: There are 2 correct answers to this question.
What does the system automatically generate when you create a new employee in SAP Service Cloud?
Which action should an administrator take to get a system bug fixed within SAP Service Cloud?
What are the valid schedule types when creating maintenance plans? Note: There are 2 correct answers to this question.
What are the advantages of using the mashup approach when integrating an SAP Bl system? Note: There are 3 correct answers to this question.
Which of the following is correct in the context of scoping and fine -tuning? Note: There are 2 correct answers to this question.
The system needs to be set up to route all messages from Twitter that get created as service tickets to be
handled by a specific team.
Which feature of SAP Service Cloud can help with this?
Which key user features allow you to change field properties on the SAP Service Cloud Ul?
